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30/7/2017 31/7/2017
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    Mayan Palace Mazatlan

    Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
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    Best prices for your stay
    30/7/2017 31/7/2017
    No availability for your dates from these sites
    Traveller (245)
    Pool & Beach (53)
    Room & Suite (42)
    Pueblo Bonito Emerald Bay
    2,926 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
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    Hotel Riu Emerald Bay
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    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Overview
    • Excellent67%
    • Very good17%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “sea garden” (23 reviews)
    “time share” (23 reviews)
    “grand bliss” (3 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Pueblo Bonito Emerald Bay
    2,926 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,221 reviews
    #1 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,152 reviews
    #11 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
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    Write a Review
    Reviews (465)
    Traveller rating
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    There are newer reviews for Mayan Palace Mazatlan
    See the most recent reviews

    11 - 15 of 190 reviews

    Reviewed 24 April 2017

    I was in mayan palace in march, was a great vacation time in mazatlan because all the staff is very friendly but I have to recognize joy squad team, these kids are awesome, i took some spanish lessons with ana and raphael, they made their...More

    2  Thank JohnSushelnitsky
    Reviewed 23 April 2017

    Just back from Mazatlan so everything is still fresh in my mind. This review is about the hotel and city of Mazatlan. Do not like Mazan Palace that much and here are the reasons: Room: Old and outdated. Need to remodel. Cleanliness: Need to improve....More

    1  Thank MrRu
    Response from Socialmediamanager1, Manager at Mayan Palace MazatlanResponded 27 April 2017

    Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We apologize for the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine hospitality by...More

    Reviewed 29 March 2017 via mobile

    It is very chill here. Definitely the place for couples and families. We have a family of 30 here and we love to go on adventures. The stone island tour is definitely a must, very fun for children and all ages!

    Thank Lainey B
    Reviewed 29 March 2017

    My wife and I just returned from our stay at the Mayan Palace. Our first holiday in 20 years without the kids. The staff were amazing with the exception of the high pressure timeshare folks. We were pressured as soon as we signed in. I...More

    1  Thank KFord62
    Reviewed 27 March 2017

    The Mayan Palace Mazatlan was a very nice place to say for our first time in Mazatlan. The staff are fantastic. especially the Joy Squad with Rafael and his little sister Nidia. The bellboys were also really great especially Ricardo. They always greeted us by...More

    2  Thank Jon M
    Pueblo Bonito Emerald Bay
    2,926 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,221 reviews
    #1 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,152 reviews
    #11 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Mazatlan
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 268
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Mayan Palace Mazatlan Hotel Mazatlan
    Add Photo Photos
    Traveller (245)
    Pool & Beach (53)
    Room & Suite (42)
    Dining (14)
    Hotel & Grounds (152)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
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    1.35 km away
     
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    Nearby Attractions
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    3.90 km away
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    Ask a question
    Questions & Answers
    Gailblake
    30 May 2017|
    Answer Show all 6 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446
    0
    Votes
    Walt P
    6 April 2017|
    Answer Show all 6 answers
    Response from RobertBParker | Reviewed this property |
    30 minutes by Uber.
    1
    Vote
    Rose Marie G
    1 April 2017|
    Answer
    Response from craig t | Reviewed this property |
    When we traveled to Mazatlán in January, we rented a car at the airport. I am sure you can get the concierge at Mayan Palace to look into getting one for you.
    0
    Votes
    Room Tips
    "Ask for a seaside room"
    Read review
    "All rooms good. Preferred side overlooking pools, not parking lot."
    Read review
    "seaview is the best"
    Read review
    "Higher flloors are better for the view. I am staying at level four. I think 6 or up is better."
    Read review
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