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Hotel Riu Emerald Bay

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2,805 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Emerald Bay
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Showing 1,977: English reviews
Abbotsford, Canada
Reviewed 28 November 2012

My cousin and i did a guys trip down to Rui Emerald Bay in November and it was awesome!!! we arrived to the resort with our whole plane going to the same resort and when we got there they had all our stuff ready and there was very little wait!!! the elevator is about the only downfall of the trip...

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10Thank Quinn M
Chilliwack, Canada
Reviewed 18 November 2012

My husband and I as well as sister and friend all went to the Riu Emerald Bay November 2012. The weather was nice. The grounds and views were very nice. The sand on the beach was nice. The food was plentiful and drinks overflowing. The service was nice and really did go out of their way several times to make...

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19Thank Crystal81Pro
Cumberland
Reviewed 18 November 2012

Four of us travelled 2-16 Nov to the Rui. The price was right and as the saying goes you get what you pay for. Check in was great no delays. Room was very nice, clean and an awesome view of the ocean. All rooms have ocean view. We were on the 7th floor you can hear the noise from the...

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10Thank Laurie-Van-Island
Toronto, Canada
Reviewed 17 November 2012

We stayed at the riu for a week this November and loved it. We set our expectations low and were pleasantly surprised. The staff were excellent and friendly, the food was good with plenty of variety and the drinks were great, we loved the 'mazatlans'. We arrived on a Friday and yes there were a lot of Mexicans, we're in...

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15Thank summerlovin155019
Mission, Canada
Reviewed 13 November 2012

This was my 3rd time to this resort and have enjoyed each visit. Yes the place is full over the weekend with locals, but we love watching the kids play and having fun. It seemed too quiet Mon - Thursday. I must mention that I don;t think the food was as good this time, had one lunch that the meat...

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16Thank pilling2
Vancouver
Reviewed 12 November 2012

If you go to mexico, learn to order your drinks in spanish. Who cares if kids are playing in the pools or mexicans come in on weekends. If you dont like mexicans go to cuba. I found my Riu experience to be awesome. who even complains that the riu only had dos eques in the bar fridge. I dont drink...

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17Thank Senorpartypants
Surrey, Canada
Reviewed 11 November 2012

We stayed at the Riu Emerald Bay the first week of November 2012. Booked through iTravel2000 a couple of months earlier, it looked by far to be the best deal on their site. Our stay began on a Friday, we arrived mid-afternoon. Just my wife and I were travelling. The place was VERY full, much to our surprise. As we...

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13Thank ersterhernd
Edmonton, Canada
Reviewed 11 November 2012

We (Me, My Husband, and 21mt old daughter and sister in law) stayed at the Riu Emerlad bay from November 2nd-9th 2012. And we cant wait to stay at another Riu soon, the service we received all week was beyond amazing. Check in Was the fastest ive ever had, they had a representative from the hotel come and meet you...

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7Thank Cindy D
Vancouver
Reviewed 10 November 2012

We just came back from a one week stay at the resort and we're very disappointed. We have been to about half dozen other all inclusive such as Cabo cancun varadero and punta Cana and this one was our least favorite one. Everything that is said below is true. This hotel is nowhere near a 5 star but more of...

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12Thank VSES
Edmonton
Reviewed 10 November 2012

I booked a week with Sunwing vacation packages for December of 2011 staing at the Rui Emerald Bay in Mazatlan. The hotel was obviously new and absolutely beautiful. The service was incredible and the rooms were very very clean. However, two reasons why I would not return.... 1) THE BEDS are as hard as a rock. I don't mean lumpy...

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5Thank DaisyGirl19761

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
* Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Emerald Bay

Address: Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €120 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Emerald Bay 3.5*
Number of rooms: 716
Reservation Options:
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Also Known As:
Riu Emerald Bay Mazatlan
Hotel Style:
#4 Top resorts Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Emerald Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have a view of the sunsets”
 of 5 bubbles lick007, 9 Dec 2016 | Read review
“All rooms are great and oceanview, honeymoon suites have large balconies !!!!”
 of 5 bubbles kenandj0ylenem, 5 Dec 2016 | Read review
“See how much the upgrade is for the jacuzzi suite is - you won't regret it.”
 of 5 bubbles 64traveller9876, 4 Dec 2016 | Read review
“Believe all rooms faced the ocean”
 of 5 bubbles holidaysR2short, 2 Dec 2016 | Read review
“Stay on lower floors to avoid using elevators.”
 of 5 bubbles Funinthesunforme, 30 Nov 2016 | Read review
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