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Hotel Castillo Huatulco Hotel & Beach Club

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#12 of 49 Hotels in Huatulco
Certificate of Excellence
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Hotel Castillo Huatulco Hotel & Beach Club
Hotel Castillo Huatulco Hotel & Beach Club
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439 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 5 days ago NEWvia mobile

We first visited the Castillo in March 2013, when we stayed for 3 weeks. We have been traveling to various coastal resort areas in Mexico since 1984; it has always been our preference to stay at smaller hotels/resorts, that are typically Mexican, where the people & staff are generally friendly & the staff go above & beyond what one expects....

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Helpful?
3Thank Kevin N
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Mr. Kevin, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Red Deer, Canada
Reviewed 1 week ago

We were lucky enough to visit Hotel Castillo from December 23 to December 30, 2016. We contacted the hotel ahead of time to specifically request a room on the top floor on the pool side with a king size bed. This e-mail request was quickly responded to by the hotel and confirmed. Upon arrival at the airport, we were lucky...

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Helpful?
Thank Belinda037
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss. Belinda, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Calgary, Canada
Reviewed 1 week ago

We initially booked this hotel because of the location and we have been extremely happy with our choice. You can walk everywhere if you want because of its very central location. The new "tourist corridor" makes it an easy walk into La Crucecita. The hotel itself is located in the little village of Santa Cruz with a lovely beach and...

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Helpful?
1Thank kraeling
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

We appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Prince Albert, Canada
Reviewed 1 week ago

This is our forth visit to this amazing little resort and as always the food was fantastic the service was great and rooms were very well maintained. The beach club has one of the best Club Sandwich's you will ever eat, and as always the weather was HOT and sunny.

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Helpful?
Thank SharonPat2016
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss. Sharon, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Barrie, Canada
Reviewed 2 weeks ago

2nd time back in three years. always a pleasure when the staff recognize you even after 3yr absense. Just as good as last time beach buffet always fresh with a nice view of beach and ocean. Basic rooms everything worked and nice and clean. Ask for a main floor room backing onto pool as balconies are rather small with no...

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Helpful?
Thank rickandcathyw
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Mr. Rick, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Toronto, Canada
Reviewed 3 weeks ago

We are just back from our fourth visit to the Castillo. We had a great time is spite of a few things. The deal with Sunwing was good, so I can't complain too much. The Good Great staff! As always, we were very well taken care of, especially by Federico. Asael and Ricardo. There guys are great! The food was...

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Helpful?
3Thank Heather C
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Reviewed 3 weeks ago via mobile

My boyfriend and I just returned from a week stay at Castillo & it was amazing ! This hotel is not a luxury 5 star hotel but the service we received on our holiday exceeded any 5 star expectations ! My boyfriends parents have been returning to the same resort for the past 12 years so this year we decided...

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Thank Melissa B
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss. Melissa, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Sherwood, Wisconsin
Reviewed 20 February 2017

Third time staying at the Castillo. Enjoy the Mexican families and local flavor. So much better here than the big all-inclusive resorts on Tangolunda Bay. Within walking distance of the town, the marina, the Mercado and a pleasant park. Will return.

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3Thank 100_Travels_Terry
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Mr. Terry, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Cortes Island, Canada
Reviewed 18 February 2017

This was our second time at the Castillo, but we met many people who were down for the 4th if not 11th time at this little resort. We made so many friends while there, plus the staff at both the hotel and the beach club were fantastic!! Since the hotel/resort is small, it was very easy to get to know...

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2Thank finalproof
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

We appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Canada
Reviewed 16 February 2017

Went there with my wife for two weeks from Jan.22-Feb5. Have to admit, the first day we were asking ourselves " What have we got ourselves into ? ". But like some other reviewers have mentioned, the Castillo slowly grew on you with time. By our third day there, we were hooked and already making plans to come back later...

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3Thank Cowboy59
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Mr. Cowboy, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Castillo Huatulco Hotel & Beach Club, located in the main Bay of Santa Cruz, just a few steps from the handicraft market, area of banks and the main dock of cruises and tours, car rental and travel agency and only 5 minutes from the Centre of the Crucesita. 112 rooms, including: standard rooms with two double beds, rooms Junior with two double beds and a King Size, rooms Juniors and room Master Suites; Beach Club, two Restaurants, two Bars, two Swimming Pools, Children's area featuring all inclusive plans and plan E.P. ... more   less 

Additional Information about Hotel Castillo Huatulco Hotel & Beach Club

Address: Blvd Santa Cruz 303 | Bahia de Santa Cuz, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: €52 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Castillo Huatulco Hotel & Beach Club 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Castillo Huatulco
Hotel Castillo Huatulco
Hotel Style:
#11 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castillo Huatulco Hotel & Beach Club staff and other travellers.
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central ontario

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Questions? Get answers from Hotel Castillo Huatulco Hotel & Beach Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the top floor, facing the pool. Room is quiet and away from the smoking areas.”
 of 5 bubbles Belinda037, 20 Mar 2017 | Read review
“Some rooms face the pool and others face the street and have a large terrace which we prefer.”
 of 5 bubbles kraeling, 19 Mar 2017 | Read review
“Ask for a room looking over the street, the balconies are big.”
 of 5 bubbles SharonPat2016, 19 Mar 2017 | Read review
“Our original room faced the boulevard and was a bit noisy, but Luis was able to move us to a room facing the pool, which was MUCH quieter.”
 of 5 bubbles finalproof, 18 Feb 2017 | Read review
“Garden side was quiet and enjoyable. Convenient, pool was very refreshing.”
 of 5 bubbles Sunny568, 13 Feb 2017 | Read review
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