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Secrets Huatulco Resort & Spa

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GreenLeadersPlatinum level
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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,683 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Huatulco Resort & Spa
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Showing 2,401: English reviews
Nashville, United States
Reviewed 5 days ago NEW

My husband and I (in our mid 30’s) visited the first week of April. We have stayed at the Secrets in the Dominican Republic and I would say as far as the resort itself, it’s comparable. Similarities include the restaurants (which are all hit or miss). No reservations needed, no waiting, buffets are not the best and bring Imodium just...

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Helpful?
3Thank Sandra Z
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Sandra Z. On behalf of the Hotel Secrets Huatulco Resort & Spa, I would like to express my gratitude for sharing this review; We’ve shared your kind remarks with all our staff, who take so much pride in ensuring that our guests receive a great service. Since our mission is to offer the best service to each one of...

Guelph, Canada
Reviewed 5 days ago NEW

Just returned from a wonderful week at Secrets in Hautulco. The resort is beautiful. Each room has a stunning view of the ocean with a private balcony. The rooms are well appointed although some people may not appreciate the frosted glass doors for the bathroom. Every area of the resort is extremely clean and well maintained. Chairs around the pool...

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Helpful?
Thank worktotravel2015
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, worktotravel2015 We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and you had the opportunity to enjoy our hospitality and the efforts of our entire team,...

Chicago, Illinois
Reviewed 6 days ago NEW

If you want to have an amazing vacation, go to Secrets Huatulco. Great service, good food, huge pools. Different lunch options: it can be a poolside BBQ, a Market Cafe buffet or a sit down a la carte at Castaway. Evening reservations were not necessary for dinner. Not once was there a line. Food was great: French, Italian, Mexican, Japanese/Chinese,...

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Helpful?
Thank julieS5070AH
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, julieS5070AH I would like to thank you for your kind comments, about your experience in this recent stay at Secrets Huatulco Resort & Spa. It is gratifying for us to know that we are working on the right way. Our main priorities are to maintain and reach our goals by offering the best services to our guests. Therefore I...

Burlington, Ontario
Reviewed 6 days ago NEW

Beautiful resort, wonderful view. Staff are so friendly and helpful. The beach is not so good, water very rough, sand is hot and course. The food was very good, loved Castaways, and the view was beautiful.

Review collected in partnership with this hotel
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Helpful?
Thank charmj51
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, charmj51 First of all, I would like to express my gratitude for taking the time to share your feedback experienced during your vacations at Secrets Huatulco Resort & Spa. We are delighted to know that you had an enjoyable stay with us. As you may notice, our mission is to offer the best quality services to our guests. In...

Pevely
Reviewed 6 days ago NEW

Service not the best we have received in other Secrets Resorts. Only had Turn Down service 4 of the 7 nights. The Preferred Club small and not very comfortable as other Secrets Resorts. Paying for Preferred Club no great value. Food same everyday. Bars on the properties had bartenders could not make consistent drinks. Staff Friendly. Will not return to...

Review collected in partnership with this hotel
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1Thank michaelarthure
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, michaelarthure I would like to express my gratitude for taking your time to write an important review about your recent stay at Secrets Huatulco Resort & Spa. We are particularly attentive to the comments left by our guests, when it help us to evaluate our services, and if necessary to take the corrected measures to improve it. We hope...

Calgary, Canada
Reviewed 1 week ago NEW

When I booked this trip my agent told me that a colleague in her office won't go anywhere else now that he has been to Secrets. I was sure it was nice but THAT nice? It really is. This is a superb vacation destination and one that everyone should experience at least once. The food is excellent, the resort is...

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1Thank 3190jo
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, 3190jo I would like to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to know that you have enjoyed our hospitality and the efforts from our entire staff, please rest assure that we will take in account your sincere comments and...

St. Catharines, Canada
Reviewed 1 week ago NEWvia mobile

Last day here at Secrets is today- I cried today because I am not ready to leave! The weather is beautiful, service and people of huatulco in general are amazing, food is great(even room service!), pools are huge and perfect... nightly entertainment is great!? The title of this review stems from all of the reviews I read prior to visiting...

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Helpful?
1Thank ChelseaRVT
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, ChelseaRVT Thank you for taking the time to share your comments about your recent stay with us at Secrets Resorts and Spa. I would like to take the opportunity to thank you as well, for the sincere comments of the services overall. I assure you that we will keep continuing working this way to reach or goal of excellence...

Calgary, Alberta, Canada
Reviewed 1 week ago

My wife and I have just returned from a fabulous 10 day vacation at the Secrets Resort & Spa in Hualtulco, Mexico. During all interactions with the highly trained and service focused team members at this resort, they consistory respond with "it is my pleasure". I must say that it was "our pleasure" to be welcomed and treated so well...

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Helpful?
Thank Mark N
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Mark N I would like to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Huatulco Resort and Spa. As you already kno, it sincerely was our pleasure to have the opportunity to host your holidays. I am very glad to know how much you enjoyed spending time at...

Alberta
Reviewed 1 week ago via mobile

My husband and I stayed here for our 10 year anniversary and the whole experience was fantastic. There are lots of comprehensive reviews about this resort already so I don't think I need to go into too much detail. Suffice to say the food was delicious, the pools were beautiful, the service was on point and the views offered from...

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Helpful?
Thank Janesse
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Janesse I would like to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. And for your sincere comments from the services overall, please be sure that we will keep to continue working this way to reach or goal of excellence and quality service. It was...

Meaford, Canada
Reviewed 1 week ago

This resort is the best resort we have ever been to. It was beautiful from the moment we arrived. We were served drinks and prompt service for check in. The grounds are immaculate! The service is second to none! Everyone working there is happy and would do anything to help you out. The rooms are beautiful and kept very clean....

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Thank Yvonne K
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Yvonne K I would like to thank you for your kind comments, about your experience in this recent stay at Secrets Huatulco Resort & Spa. It is gratifying for us to know that we are working on the right way. Our main priorities are to maintain and reach our goals by offering the best services to our guests. Therefore,...

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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: €218 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 On the Beach Hotel in Huatulco
#1 Top resorts Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#1 Spa Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have ocean views! they are set with a wonderful deck that you can enjoy your morning coffee and evening wine for sunset. They have whirlpool baths and relaxing showers with cedar plank flooring. The private room service door makes it great for a quiet evening in. Housekeeping team are wonderful, my favorite is Griselda!”
Dawn048, 25 Apr 2017 | Read review
“Although it means more walking, a room on either end of the hotel will make it quieter.”
Y1843ISdanielg, 22 Apr 2017 | Read review
“Swim-out Rooms Rule!”
911sandraz, 21 Apr 2017 | Read review
“All rooms are ocean view”
worktotravel2015, 21 Apr 2017 | Read review
“building 1 is quieter but far from the shore”
julieS5070AH, 20 Apr 2017 | Read review
5 of 5