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The Grand Mayan at Vidanta Acapulco

Traveller (1879)
360
Panoramas (9)
Pool & Beach (434)
Certificate of Excellence
Overview
Avenida Del Palmar 1121, Acapulco 39900 Mexico See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Reviews (2,272)
There are newer reviews for The Grand Mayan at Vidanta Acapulco
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Reviewed 29 November 2018 via mobile

Acapulco is definitely a locale to visit! The Grand Mayan Resort was impeccable. The resort arranged our transportation from the airport - Valdo and Pedro were our driver and tour guide and both were super professional and super knowledgeable about Acapulco and the state of...More

Date of stay: November 2018
1  Thank kellie w
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 3 December 2018

Grupo Vidanta Acapulco thanks your comments kellie w! It's fascinating to know that our restaurant services, the rooms, the view and the hotel in general fulfilled each one of your expectations. Our wonderful Acapulco and especially The Grand Mayan will always have the doors open...More

Reviewed 25 November 2018 via mobile

Beautiful, Quiet & Serene... It seemed as if we had the entire resort & amenities to ourselves. The staff was very attentive & polite. Access to all Mayan properties was a nice bonus. Beaches and property felt safe.More

Date of stay: November 2018
3  Thank Parkertravel
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 27 November 2018

Hello Parkertravel, Thank you very much for your comment, we hope that your stay has been pleasant, and that you have enjoyed the facilities of our resort, . We hope to see you again with us and be able to provide you with unique moments...More

Reviewed 22 November 2018

Our experience at the Grand Mayan has always been amazing, the staff is very accommodating and their goal is to please you, from the moment you arrive the check in staff are very helpful. On site restaurants are great Del Lago for early breakfast 7-9...More

Date of stay: November 2018
1  Thank julybaby15
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 26 November 2018

Hi julybaby15! We appreciate the time you have taken to share your opinions about The Grand Mayan, we try to maintain a quality service for all our guests, so it is very nice to know that you and your companions enjoyed our restaurants and facilities....More

Reviewed 20 November 2018 via mobile

A beautiful hotel that is showing it's age. The service staff is warm and welcoming and the food is great, specially from The Lago Restaurant. Service at their Bakery/Coffee shop, though slow, the pastries and crepes make it up. Don't expect a warm welcome, no...More

Date of stay: November 2018
Thank MARTIN R
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 27 November 2018

Dear MARTIN R. We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. It is nice to learn you think our property is beautiful, that you liked the accommodations as well as the excellent...More

Reviewed 14 November 2018 via mobile

Arrived early and was given a very nice suite overlooking the 17th hole of the Vidante Golf course. Cooling pool was a very welcoming attraction. We were met at the airport by our guide for our excursion to the Mayan Ruins in Tehuacalco, Sebastian Hernandez....More

Date of stay: November 2018
Thank Wander12737194120
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 20 November 2018

Hi Wander12737194120! Thank you very much for taking the time to comment!. We are pleased to know that we met your expectations and that you took a very good impression of our staff. Our job is to offer a first class service with the highest...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Free Parking
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Family
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Family
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
451
Price range
US$240 - US$305 (Based on Average Rates for a Standard Room)
Also Known As
Grand Mayan Acapulco Hotel Acapulco
,
Grand Mayan Hotel Acapulco
,
Acapulco Grand Mayan
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Family
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
451
Price range
US$240 - US$305 (Based on Average Rates for a Standard Room)
Also Known As
Grand Mayan Acapulco Hotel Acapulco
,
Grand Mayan Hotel Acapulco
,
Acapulco Grand Mayan
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (1,879)
Room & Suite (436)
Pool & Beach (434)
Dining (142)
Amenities (83)
Family and Play Areas (16)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
suzelkhoury
8 January 2019|
Answer
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446. Best regards,
0
Votes
suzelkhoury
8 January 2019|
Answer
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446. Best regards,
0
Votes
Kimberly F
1 December 2018|
Answer
Response from BillJ45 | Reviewed this property |
They have rates for their owners, but I am not sure about non-owners. I’m not a golfer. I will see if I can find out.
0
Votes
Room Tips
"5th floor and above on ocean side"
DoggyGee
4 weeks ago
Read review
"of course the ocean view is prime, however the mountain view is beautiful, with a smaller balcony"
julybaby15
22 Nov 2018
Read review
"Ask for ocean view on an upper floor."
susanbmsp
9 Nov 2018
Read review
"Ask for an ocean view."
crmburgess
8 Jul 2018
Read review
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