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We always look forward to the wonderful food at all of the Vidanta locations. Grand Mayan at Acapulco did not disappoint. Pools were open and clean. The beach and ocean was beautiful. The Housekeeping staff was most efficient. We were treated to a bouquet of...More
My Mother and myself spent a wonderful week at The Grand Mayan. Upon arrival we were warmly greeted. We were amazed at the property. Very beautiful and clean and lots of greenery and our studio room was amazing! We were surprised to find a Jacuzzi...More
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 2 weeks ago
Thank you very much for taking the time to comment!. We are pleased to know that we met your expectations and that you took a very good impression of our pools, rooms, staff and also our facilities.
Our job is to offer a...More
We had great family vacation , we were 15 and the rooms were very comfortable for all of us, and the kids and babys had great time , service is good as well, but I'm really disappointed, for two things, we stayed from October 7-13,...More
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 2 weeks ago
We truly appreciate that you have taken the time to share your experience with us. We are delighted to learn you enjoyed our rooms and that our staff service was efficient. They strive every day to make you get a wonderful stay.
We had an amazing time here for a long weekend. Everything is great, the rooms are very comfortable and spacious and great for having a baby that wants to crawl around. The food at the pool is very tasty and I loved that the water...More
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 5 October 2018
We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. It is nice to learn you think our property is beautiful and that you liked the rooms.
We hope to see you...More
Having been a previous guest of Vidanta Nuevo Vallarta, my expectations were high for grand Mayan Acapulco (part of the Vidanta group, Mayan, Bliss, and Grand Luxxe). Sadly, Acapulco has a long way to go before reaching those higher standards set by its Vallarta brother....More
2 Thank IsaacGBerkovsky
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 4 September 2018
Thank you very much for your time in writing about your experience at The Grand Mayan.
We are happy that you have enjoyed our delicious breakfast service at "Café del Lago", as well as the excellent service that characterizes valet parking and our...More