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The Grand Mayan at Vidanta Acapulco

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Traveller (1848)
360
Panoramas (9)
Traveller (1848)
360
Panoramas (9)
Pool & Beach (434)
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About
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Spa
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Luxury
HOTEL CLASS
Reviews (2,225)
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1,702 results
Traveller rating
1,014
520
85
54
29
Traveller type
Time of year
LanguageEnglish
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1,014
520
85
54
29
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1 - 5 of 1,702 reviews
Reviewed 4 days ago

We always look forward to the wonderful food at all of the Vidanta locations. Grand Mayan at Acapulco did not disappoint. Pools were open and clean. The beach and ocean was beautiful. The Housekeeping staff was most efficient. We were treated to a bouquet of...More

Thank susanbmsp
Reviewed 2 weeks ago

My Mother and myself spent a wonderful week at The Grand Mayan. Upon arrival we were warmly greeted. We were amazed at the property. Very beautiful and clean and lots of greenery and our studio room was amazing! We were surprised to find a Jacuzzi...More

Thank panamara
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 2 weeks ago

Hello panamara! Thank you very much for taking the time to comment!. We are pleased to know that we met your expectations and that you took a very good impression of our pools, rooms, staff and also our facilities. Our job is to offer a...More

Reviewed 3 weeks ago

We had great family vacation , we were 15 and the rooms were very comfortable for all of us, and the kids and babys had great time , service is good as well, but I'm really disappointed, for two things, we stayed from October 7-13,...More

Thank esmdmx
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 2 weeks ago

Dear esmdmx: We truly appreciate that you have taken the time to share your experience with us. We are delighted to learn you enjoyed our rooms and that our staff service was efficient. They strive every day to make you get a wonderful stay. On...More

Reviewed 29 September 2018 via mobile

We had an amazing time here for a long weekend. Everything is great, the rooms are very comfortable and spacious and great for having a baby that wants to crawl around. The food at the pool is very tasty and I loved that the water...More

Thank Colibri22
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 5 October 2018

Hi Colibri22. We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. It is nice to learn you think our property is beautiful and that you liked the rooms. We hope to see you...More

Reviewed 29 August 2018

Having been a previous guest of Vidanta Nuevo Vallarta, my expectations were high for grand Mayan Acapulco (part of the Vidanta group, Mayan, Bliss, and Grand Luxxe). Sadly, Acapulco has a long way to go before reaching those higher standards set by its Vallarta brother....More

2  Thank IsaacGBerkovsky
Response from Vidanta V, Manager at The Grand Mayan at Vidanta AcapulcoResponded 4 September 2018

Hello IsaacGBerkovsky, Thank you very much for your time in writing about your experience at The Grand Mayan. We are happy that you have enjoyed our delicious breakfast service at "Café del Lago", as well as the excellent service that characterizes valet parking and our...More

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Questions & Answers
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Andrea P
19 July 2018|
AnswerShow all 6 answers
Response from Ray D | Reviewed this property |
Yes, there is. $10
0
Votes
slkrebs
28 June 2018|
AnswerShow all 10 answers
Response from Henik99 | Reviewed this property |
$800.00 there is a Grocery store and Walmart about 10 min taxi and you can load up.
2
Votes
Maria G
12 April 2018|
AnswerShow all 7 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Room Tips
"Ask for ocean view on an upper floor."
susanbmsp
4 days ago
Read review
"Ask for an ocean view."
crmburgess
8 Jul 2018
Read review
"The hotel won't reserve rooms, but request a beach side room on the 5th to 7th floors."
williami396
28 Jun 2018
Read review
"We had a partial kitchen and city view."
Ktibbitt
18 Jun 2018
Read review
Show More 
PRICE RANGE
US$97 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mayan acapulco hotel acapulcogrand mayan hotel acapulcoacapulco grand mayan
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
451
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