We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/2/2018 5/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Grand Mayan Acapulco

    Avenida Del Palmar 1121, Acapulco 39900, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    4/2/2018 5/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    No availability for your dates from these sites
    Traveller (1691)
    Pool & Beach (419)
    Room & Suite (409)
    Overview
    • Excellent61%
    • Very good29%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “roberto alarcon” (318 reviews)
    “grand mayan” (992 reviews)
    “lazy river” (207 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Acapulco hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "af023816186b4416bbbfc2301c80c71c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":572703,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"af023816186b4416bbbfc2301c80c71c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"The Grand Mayan Acapulco","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFmMDIzODE2MTg2YjQ0MTZiYmJmYzIzMDFjODBjNzFjIiwiQUlLIjoiOTIzYjc0MWVkZTgyNGE5MTlkYzNkODEzZDM1OGE2MzIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (2,018)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,619 reviews

    Reviewed 2 days ago via mobile

    I went on a private day trip with my tour guide Charly A Corona. Him and the driver took me to visit the Cliffs, Church, Market, beach cafe and Baby Turtles in Acapulco. He was informative about the various locations and history. Charly helped take...More

    Thank Michelle R
    Reviewed 2 days ago

    Stayed 1/12- 1/21, Resort has everything you can imagine on site . very friendly staff, Ceasar ,Marie ,Edith and David. Awesome sunsets , happy hours inside and out . Only had breakfast there, ate out in town and local restaurants. Treat yourself to this resort...More

    Thank Shawn T
    Reviewed 4 days ago

    Our family stayed at the Grand Mayan Resort for two weeks and had an amazing time! The rooms were beautiful and the grounds were the tropical getaway we were hoping for. The staff were exceptional and very accommodating. Everyone from housekeeping to upper management were...More

    Thank Dennis12149
    Reviewed 1 week ago via mobile

    My friend and I spent a glorious week at the Grand Mayan Acapulco. The resort grounds are beautiful and the staff is very friendly. We took advantage of the daily water aerobics with Salvador and Ari. It was lots of fun and a good work...More

    Thank kirst57
    Reviewed 1 week ago via mobile

    After writing my review yesterday and talking to the management about the problem with the internet, something happened. Today we were offered 4 devises for free use. Thank you very much for taking my complaint into consideration and solving the problem!

    1  Thank Abdullah K
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$107 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Acapulco
    • #2 Luxury Hotel in Acapulco
    • #3 Family Hotel in Acapulco
    • #4 Romantic Hotel in Acapulco
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 451
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon so you can book your The Grand Mayan Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Grand Mayan Acapulco Hotel Acapulco ,
    • Grand Mayan Hotel Acapulco ,
    • Acapulco Grand Mayan
    Add Photo Photos
    Traveller (1691)
    Pool & Beach (419)
    Room & Suite (409)
    Dining (141)
    Hotel & Grounds (1039)
    Family and Play Areas (14)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 168 hotels in Acapulco
    Princess Mundo Imperial
    1,924 reviews
    .14 km away
    Mayan Palace Acapulco
    1,035 reviews
    .23 km away
    Pierre Mundo Imperial
    813 reviews
    .48 km away
    Holiday Inn Acapulco La Isla
    80 reviews
    1.13 km away
    Nearby Restaurants
    Paititi del Mar. Restaurante & Relax
    305 reviews
    1.21 km away
    Celeiro Brazza Grill & Churrascaria
    192 reviews
    1.10 km away
    Restaurante Bar La Choza Andaluza
    19 reviews
    1.17 km away
    Ika Tako
    68 reviews
    1.09 km away
    Nearby Attractions
    Capilla de la Paz (Chapel of Peace)
    760 reviews
    7.77 km away
    Punta Diamante
    342 reviews
    3.34 km away
    Playa Revolcadero
    143 reviews
    3.49 km away
    Playa Pichilingue
    49 reviews
    5.85 km away
    Ask a question
    Questions & Answers
    Jeff F
    22 January 2018|
    AnswerShow all 2 answers
    Response from Marie-line L | Reviewed this property |
    Hi there I totally agree with Maureen. We have now stayed twice at the Grand Mayan, once in 2016 and in December 2017. We felt totally safe. As Maureen says it's like any big city. We used taxis/tour guides and followed... More
    0
    Votes
    KimGetIt
    22 December 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Tak N
    14 December 2017|
    AnswerShow all 3 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "Be clear if your booking Regency Golf / or the Palace. There is a difference. Palace is on ocean."
    Read review
    "Ocean view is best!"
    Read review
    "A studio does not have a refrigerator/microwave, worth it to get the single room. The views are awesome."
    Read review
    "rooms overlooking the golf course are cooler to relax on after a hot day"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing