We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Krystal Beach Acapulco

Save
Share
Traveller (325)
Room & Suite (309)
Pool & Beach (131)
Overview
Hotel website
E-mail hotel
Avenida Costera Miguel Aleman 163 Fracc. Magallanes, Acapulco 39670 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
Additional information
Visit Hotel Website
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$54.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Acapulco hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1220b7b7e5774a1a80bd2829b18416b6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4662721,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32498331],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":54,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1220b7b7e5774a1a80bd2829b18416b6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":149,"lowestMetaPrice":54,"additionalPartner":false,"highestMetaPriceDisplay":149,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":149,"lowestMetaPrice":54,"highestMetaPriceDisplay":149,"hotelName":"Krystal Beach Acapulco","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEyMjBiN2I3ZTU3NzRhMWE4MGJkMjgyOWIxODQxNmI2IiwiQUlLIjoiZjMzYTMwZmUyMjg4NGViZWI4MjQwZjI2OTQyYjdiNWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/10/2018", "checkOut": "08/10/2018", "lowestPrice": "US$54", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32498331":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,213)
Filter reviews
24 results
Traveller rating
5
9
3
2
5
Traveller type
Time of year
LanguageEnglish
More languages
5
9
3
2
5
Show reviews that mention
All reviewsgood sizeocean viewcnnpalapafeb
FilterEnglish
Updating list...
1 - 5 of 24 reviews
Reviewed 4 weeks ago via mobile

I was thinking if I should give 3 or 4 starts. Went with 4 as most staff goes out of their way to help you and are always friendly. Check in was a mess. Lots of people and the front desk ladies were taking forever....More

Thank Hiram N
Response from KrystalAcapulco, Gerente de Operaciones at Krystal Beach AcapulcoResponded 3 weeks ago

Dear Thank you in sharing your comments, in allowing us to leave in our hands the experience of some extradinary holidays, for us it is of great importance to know that once again we have achieved the satisfaction of our guests. Thank you very much...More

Reviewed 22 February 2018

We stayed from Feb 8th to the 20th for the 20+ year in a row. Everything was as we expected and the reason we stay here. We dont do all inclusive as it is on the main street with many options for food, drink, and...More

2  Thank dissman33
Reviewed 5 January 2018 via mobile

It’s a decent hotel. The breakfast buffet is very simple with no taste. They do their best to keep you entertained with live music at night. If you stay here get a room with an ocean 🌊 view it’s the best!

Thank LETX469
Reviewed 8 November 2017 via mobile

The best option of hotel if you are looking for amazing food, excellent service, beautiful view, and really nice people taking care of you all the time, I will choose this hotel for sure again. Victor our waitress was the best, always was polite and...More

Thank Keei F
Response from KrystalAcapulco, Gerente de Operaciones y Control de Calidad at Krystal Beach AcapulcoResponded 9 November 2017

Dear Keei Thank you for sharing your comments, for us it is very important to know that we have once again achieved the satisfaction of our guests, our mission is to transform your stay into a pleasant and unforgettable experience. We will gladly transmit the...More

Reviewed 21 July 2017 via mobile

I had a wonderful stay here in this hotel, my favorite part was drinking by the pool and having some few drinks with my family from Mexico. The waiter Victor who is station at the pool bar, has served me very delicious drinks and has...More

Thank Squirt97gg
View more reviews
About
Description
Beach front hotel located across from Papagayo park and La Gran Plaza shopping center. In the Hotel Golden zone.400 Rooms and suites overlooking to the Santa Lucia bay or beautiful mountains.Offers 2 restaurants, ...More 2 bars, 1 Snack bar. Swimming pools, Beach palapas, Kamp Krystal kid's club, daily activities for adults and children. Meeting facilities for up to 450 people. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Adult pool
Air Conditioning
Babysitting
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Wheelchair Access
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Style
On the Beach
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
On the Beach
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
400
Price range
US$41 - US$114 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Contact Information
Hotel Style
On the Beach
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
400
Price range
US$41 - US$114 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (325)
Room & Suite (309)
Pool & Beach (131)
Dining (65)
Amenities (61)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 171 hotels in Acapulco
Hotel del Valle
7 reviews
.06 km away
Ritz Acapulco
402 reviews
.13 km away
Amueblados Lupita
6 reviews
.14 km away
Auto Hotel Ritz Acapulco
34 reviews
.27 km away
Nearby RestaurantsSee all 406 restaurants in Acapulco
Buzo's Restaurant Bar
262 reviews
.54 km away
100% Natural
268 reviews
.59 km away
El Jacalito
36 reviews
.53 km away
El Zorrito
171 reviews
.43 km away
Nearby AttractionsSee all 158 attractions in Acapulco
Costera
655 reviews
1.05 km away
Parque Papagayo
136 reviews
.32 km away
Galerias Diana
31 reviews
1.12 km away
Hornos Beach
38 reviews
.50 km away
Questions & Answers
Ask a question
Hiram N
2 April 2018|
AnswerShow all 2 answers
Response from LETX469 | Reviewed this property |
If you ask one of the guys dressed in white(security) they will find you or “reserved” one for you, but you’ll have to give them a tip. Not bad at all... next day they see you they’ll have one ready for you....😂🏝🍺🍸
1
Vote
susu270
24 August 2017|
AnswerShow all 3 answers
Response from Vanessa H | Reviewed this property |
Hola de regreso!..... im not sure if you've been in Acapulco before but I am Mexican and basically I spent lots of holidays in Acapulco, I have great memories about this place however this time I saw Acapulco quite run... More
1
Vote
Room Tips
"beachside rooms offer great views"
Read review
"ocean view rooms are awesome"
Read review
"All rooms have good views but bay side best (each room has balcony)"
Read review
"The ocean view rooms are well worth the minimal cost difference."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing