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I was thinking if I should give 3 or 4 starts. Went with 4 as most staff goes out of their way to help you and are always friendly. Check in was a mess. Lots of people and the front desk ladies were taking forever....More
Thank Hiram N
Response from KrystalAcapulco, Gerente de Operaciones at Krystal Beach AcapulcoResponded 3 weeks ago
Thank you in sharing your comments, in allowing us to leave in our hands the experience of some extradinary holidays, for us it is of great importance to know that once again we have achieved the satisfaction of our guests.
Thank you very much...More
We stayed from Feb 8th to the 20th for the 20+ year in a row. Everything was as we expected and the reason we stay here. We dont do all inclusive as it is on the main street with many options for food, drink, and...More
It’s a decent hotel. The breakfast buffet is very simple with no taste. They do their best to keep you entertained with live music at night. If you stay here get a room with an ocean 🌊 view it’s the best!
The best option of hotel if you are looking for amazing food, excellent service, beautiful view, and really nice people taking care of you all the time, I will choose this hotel for sure again.
Victor our waitress was the best, always was polite and...More
Thank Keei F
Response from KrystalAcapulco, Gerente de Operaciones y Control de Calidad at Krystal Beach AcapulcoResponded 9 November 2017
Thank you for sharing your comments, for us it is very important to know that we have once again achieved the satisfaction of our guests, our mission is to transform your stay into a pleasant and unforgettable experience.
We will gladly transmit the...More
I had a wonderful stay here in this hotel, my favorite part was drinking by the pool and having some few drinks with my family from Mexico. The waiter Victor who is station at the pool bar, has served me very delicious drinks and has...More
Beach front hotel located across from Papagayo park and La Gran Plaza shopping center. In the Hotel Golden zone.400 Rooms and suites overlooking to the Santa Lucia bay or beautiful mountains.Offers 2 restaurants, ...More2 bars, 1 Snack bar. Swimming pools, Beach palapas, Kamp Krystal kid's club, daily activities for adults and children. Meeting facilities for up to 450 people. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
If you ask one of the guys dressed in white(security) they will find you or “reserved” one for you, but you’ll have to give them a tip. Not bad at all... next day they see you they’ll have one ready for you....😂🏝🍺🍸
Response from Vanessa H | Reviewed this property |
Hola de regreso!..... im not sure if you've been in Acapulco before but I am Mexican and basically I spent lots of holidays in Acapulco, I have great memories about this place however this time I saw Acapulco quite run... More
Hola de regreso!..... im not sure if you've been in Acapulco before but I am Mexican and basically I spent lots of holidays in Acapulco, I have great memories about this place however this time I saw Acapulco quite run down.
If you go to the diamante are its beautiful and modern the old "zona hotelera" where the hotel Krystal is at is looking pretty sad.
My husband is Canadian and we had a great time, the room we stayed at was in the corner of the building (they're bigger and surrounded by glass) try to get one of them because the other ones are not as big. (We had two rooms)
The location is great there's a little market right beside the hotel and across the street there's a mall there's lots of convenient stores and restaurants around.
The beach was nice and warm, not as many vendors as I was used to see.
Good luck and I'm sure you'll have a great time.