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25/12/2017 26/12/2017
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    Gran Plaza Hotel Acapulco

    Av. Costera Miguel Aleman No. 1803 | Fracc. Magallanes, Acapulco 39670, Mexico
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    25/12/2017 26/12/2017
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    SAVE US$199
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    Traveller (790)
    Room & Suite (236)
    Pool & Beach (157)
    • Excellent26%
    • Very good39%
    • Average19%
    • Poor9%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (988)
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    11 - 15 of 373 reviews

    Reviewed 20 March 2017

    Have been staying at the Crowne Plaza for the last 7 yrs.After 35 yrs. of traveling to Aca and staying at many other hotels we have decided this is the best choice for us. The staff is great tips go a long way.The people we...More

    2  Thank Acawill1967
    Response from Crowne Plaza A, General Manager at Gran Plaza Hotel AcapulcoResponded 29 March 2017

    We appreciate your preference and comments on your recent stay. We feel very honour about the recognition of our service and staff in general. We are ready to welcome you back again in 2018. Best regards . Elvia Zavala / General Manager

    Reviewed 18 March 2017

    it was my first time to visit Acapulco , the city is beautiful and the climate is wonderful our room was good new furniture , comfortable bed , excellent view ,big size room ,tv, and coffee machine the location of the hotel beside many hotels...More

    2  Thank 1236abdo
    Response from Crowne Plaza A, General Manager at Gran Plaza Hotel AcapulcoResponded 29 March 2017

    We appreciate your comments and are happy to learn that this was your first visit in Acapulco and that you enjoyed it so much. Thank you for outlining our opportunities to improve our service. The hotel has begun with the first stage of remodeling, you...More

    Reviewed 18 March 2017

    After 33 years at another hotel with much persuading and encouraging from friends we decided to try the Crowne for a week. We found the property to be very clean, rooms were bright with large walk-in shower stalls, hair dryers, magnifying mirrors, full length mirrors,...More

    2  Thank djpoco
    Response from Crowne Plaza A, General Manager at Gran Plaza Hotel AcapulcoResponded 29 March 2017

    Please allow us to thank you for the opportunity to host you at the Crowne Plaza Acapulco. We appreciate your comments and recognition to our staff and service in general. We are honoured to hear that the hotel complied accordingly to your needs and preferences....More

    Reviewed 15 March 2017

    The Crown Plaza was the only downside to my vacation. The hotel has a wonderful view but thats it. The hotel was in need of some TLC. The water never was warm. cold showers all week, there was a huge cockroach on the curtains (i...More

    2  Thank rlpayton
    Response from Crowne Plaza A, General Manager at Gran Plaza Hotel AcapulcoResponded 18 March 2017

    We appreciate your preference and the opportunity of your feedback to improve our service. We thank you for detailing our areas of opportunity that undoubtedly are very important and certainly we must bring them more attention to continue on the path of success for the...More

    Reviewed 11 March 2017

    ACAPULCO CROWNE PLAZA, FEB. 22, 2017 Paid $1075. Tax included 7 days all inclusive, Sunwing, good value for price, 50 minutes from airport, in the heart of city with lots of shopping, restaurants and activities within walking distance. Pools - 4 pools, 1 with waterfalls...More

    1  Thank travelfunOntario1
    Response from Crowne Plaza A, General Manager at Gran Plaza Hotel AcapulcoResponded 14 March 2017

    Thank you for expressing your experience at the hotel during your recent stay with us. On behalf of our staff, we thank you for choosing our hotel and are happy to know that your stay was at your satisfaction. We do every effort to ensure...More

    • Top amenities
    • Pool
    • Room Service
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$78 - US$325 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in Acapulco
    • #7 Family Hotel in Acapulco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 506
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travelocity, Priceline, getaroom.com, Hotels.com, Hotwire, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Gran Plaza Hotel Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Crowne Plaza Acapulco Hotel Acapulco ,
    • Acapulco Crowne Plaza ,
    • Crown Plaza Acapulco
    Add Photo Photos
    Traveller (790)
    Room & Suite (236)
    Pool & Beach (157)
    Dining (67)
    Hotel & Grounds (519)
    Bathroom (11)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Erin S
    10 April 2017|
    AnswerShow all 6 answers
    Response from Brian G | Reviewed this property |
    Okay I'm pretty sure you can just book a room there stand alone and then pay for your food as you go. I booked and paid for an all inclusive stay which obviously included breakfast. Which by the way was delicious along with... More
    Erin S
    31 March 2017|
    AnswerShow all 4 answers
    Response from wishuwerehere2017 | Reviewed this property |
    We went by bus,which was part of the all inclusive. But some of the people had took a cab. It was right outside the hotel entrance. Was around 30 dollars.
    Room Tips
    "Stay away from elevators and street side"
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    "ocean view"
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    "Higher floors are more quiet with best views."
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    "Please make sure you have a printed confirmation with you when checking it. Otherwise they will overcharge..."
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