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Holiday Inn Acapulco La Isla

81 reviews
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Traveller (11)
Room & Suite (168)
Dining (59)
Overview
  • Excellent63%
  • Very good30%
  • Average4%
  • Poor1%
  • Terrible2%
2 weeks ago
“Great hotel, but location is so so”
18 Jun 2016
“Clean and pleasant hotel”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (81)Write a Review
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Hotel's Favourite
Reviewed 2 weeks ago via mobile

The hotel is great, clean, new and well taken care of. Check in was quick and efficient. The only disadvantage is it's location. It isn't bad, just nothing interesting except a busy high way. You will need a car or taxi for a good place...More

Thank K P
Response from StaffGM, Manager at Holiday Inn Acapulco La IslaResponded 1 week ago

Dear Mr. KP Thank you very much for leaving us this valoration. I regret that our location has not been your preference, however, we have free transportation to beaches, shopping centers and airport. We are located just in middle of Diamante Zone, the best in...More

Reviewed 18 June 2016

Although this is not a beachfront hotel, it's in the 'Diamante' zone of Acapulco. The staff are very friendly and they really try to make your stay pleasant. The facilities and room are extremely clean. The room is very modern, although it could use a...More

Thank azsun341
Response from ACALI2014, General Manager at Holiday Inn Acapulco La IslaResponded 23 June 2016

Dear Azsun341 Thank you so much for your kind comments to us. Know you had a wonderful stay, are the details that help us grow. We are taking accion about the food in our restaurant. Thank you very much for writing this review and we...More

Reviewed 24 November 2015 via mobile

Enjoyed our stay! My 2 daughters, 5 and 7, my wife and myself. A few glitches which were resolved promptly. Very modern and clean throughout the property. The staff is very friendly and professional. Seemed like most of the guests were business people. Definitely, will...More

Thank Alain Y
Response from ACALI2014, Manager at Holiday Inn Acapulco La IslaResponded 1 December 2015

It's good to hear your comments to us. We will give their views to our employees, because they help us grow and always offer a first class service . We look forward to this home for your next vacation . General Manager.

Reviewed 26 July 2015 via mobile

Soory no pictures but I can tell you this hotel is very good.. Staff was helpful and bilingual. .since my spanish is very little. Resturant in the same building..also good resturant across the street. Room was clean and very nice... to many sorry I hear...More

Thank James W
Response from ACALI2014, General Manager at Holiday Inn Acapulco La IslaResponded 27 July 2015

Dear James , good to know that your stay with us was wonderful , thanks for let us know. In Holiday Inn Acapulco la Isla, every day work to make your experience the best, while staying with us. Thanks for your kind recommendation. We look...More

Reviewed 28 April 2015

Comfortable hotel with clean modern design. Impressed when on our first night manager came to the door to ask if all was OK. We mentioned slight problem with the shower; a member of maintenance staff was despatched within 5 minutes and small issue resolved. Small...More

1  Thank noawataebideawa
Response from ACALI2014, General Manager at Holiday Inn Acapulco La IslaResponded 29 April 2015

Dear Mr. Noawataebideawa, Thank you for your comments towards us, for Holiday Inn Acapulco La Isla is extremely important to resolve any inconvenience you may have during your stay. We are very sorry the small inconvenient regarding the pillows, we will take action so this...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$80 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Acapulco
#6 Romantic Hotel in Acapulco
#14 Best Value Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$80 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Acapulco
#6 Romantic Hotel in Acapulco
#14 Best Value Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
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Traveller (11)
Room & Suite (168)
Dining (59)
Pool & Beach (40)
Amenities (62)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"Room # 110 very noisey with residential dance party next door. Go with a room on the other side of the..."
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"If want more space get room 119"
Read review
"As a restful, clean yourself up, very cozy hotel, this is the one hits the Spot ! Not on the beach and just..."
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