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Hotel Encanto

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Traveller (477)
Room & Suite (265)
Pool & Beach (120)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pool villa”(6 reviews)
“acapulco bay”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)
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All reviewspool villamodern architectureacapulco baylounge bedsspecial thankslunch serviceprivate beach clubevery staff memberday bedincredible viewspool servicethree nightsthe general managerfood drinksoverlooking the baya wonderful stayvisiting acapulco
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11 - 15 of 108 reviews
Reviewed 3 January 2018

Just the pros and cons ~ you decide friends... PROS: We visited Acapulco this Dec for a cousins wedding and decided to stay an extra week for our personal vacation. The Encanto was recommended to us by a family member and we had the time...More

2  Thank heidi D
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 7 February 2018

Good afternoon dear heidi D, It is a pleasure writing you from Encanto. It is an honor for us to receive such good comments like yours. Thank you so much for taking the time to write us a feedback that is very helpful for us...More

Reviewed 23 December 2017

I've just spent a week at Encanto and it was amazing. The hotel is beautiful with stunning ocean views, its truly a tropical paradise! I came here solely to rest and recharge after a very busy year and it was the perfect place to do...More

1  Thank kimchi213
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 22 January 2018

Good afternoon dear kimchi23, It is our pleasure writing you from Encanto Acapulco. Thank you very much for all your comments, we really value and appreciate them. We are delighted to know that you enjoyed your time here, the architecture and also the wonderful view...More

Reviewed 16 November 2017

My husband and I stayed at the Encanto in August 2017 for our honeymoon. First I would like to say we had a terrible experience at the airport because my husband lost his luggage. So the ride to the resort was a quiet and angry...More

Thank Rae0820
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 19 November 2017

Good afternoon dear Rae0820 It is my pleasure writing you from Encanto Acapulco, thank you very much for all your comments, each comment help us to improve all our services. We are honored you chose Encanto to celebrate your honeymoon and we are thrilled you...More

Reviewed 15 October 2017 via mobile

The hotel architecture its stunning, the size of the rooms are perfect and the sea view from the rooms and the pool its breathtaking. The service it’s exceptional all the staff is always nice, kind and willing to help you. The food and beverages are...More

Thank Diego P
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 6 November 2017

Good afternoon dear Diego P; It is a pleasure to write you from Encanto. Thank you for sharing us your experience here in Encanto. We are delighted to know that you enjoyed each detail that makes Encanto unique, from the magnificent views to the service...More

Reviewed 21 September 2017

We stayed there 3 nights, 2 nights with in a pool suite and the last night with a 'standard' room looking back over the city. Both room's were amazing lots of marble finishes, high quality fixtures, private and a feeling of real uxury. The only...More

Thank kerryconway
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 4 November 2017

Good afternoon dear kerryconway; It is a pleasure to write you from Encanto Acapulco. Thank you very much for all your comments, we really appreciate them and we are working everyday to improve our service. We are glad to know that you enjoyed your stay...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Hot Tub
Details
Price range
US$231 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#5 Business Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$231 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#5 Business Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
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Traveller (477)
Room & Suite (265)
Pool & Beach (120)
Dining (102)
Amenities (59)
Family and Play Areas (16)
Questions & Answers
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Casey B
10 April 2018|
AnswerShow all 3 answers
Response from Hooshang M | Reviewed this property |
Hello, there is no day passes at this hotel. Taxis is charge for each trip all other charges are base on what is used.
0
Votes
Casey B
10 April 2018|
Answer
Response from EncantoAcapulco | Property representative |
Good afternoon Dear Casey B, Thank you for contact us. It is subject to availability. You have to call us to ask if we have the Day pass available. Best regards Enrique Gayol General Manager
0
Votes
Google Translation
María Pía L
4 December 2017|
AnswerShow all 2 answers
Response from EncantoAcapulco | Property representative |
Estimada Maria, Tenemos un acuerdo con un club de playa a 15 minutos del hotel es una playa muy bonita y segura. Para acceder es con reservación previa con mucho gusto a su llegada le podemos dar las... More
0
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Google Translation
Room Tips
"Pool Villa"
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"pool villa is a must"
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"The pool villas are great for couples, mid range price for the hotel and on a different, more private..."
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"all the rooms have great architecture and views"
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