We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Encanto

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Encanto
Hotel Encanto
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

245 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Encanto
See the most recent reviews
Showing 79: English reviews
Mexico City, Mexico
Reviewed 10 June 2016

Excelente idea for a proposal! We had an amazing experience. The service and the view were priceless Special thanks for the sommelier Candido, which was very helpful with the timing for that special moment. Gotta visit!

 Report
Helpful?
Thank apalmeros
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Morning Dear Apalmeros; It is our pleasure write you from Encanto Acapulco, thank you very much for your comments, we value and appreciate them. We are very delighted to know that you enjoyed your visit and the amazing view, we try to be improving all the time. We will be glad to receive you again in this your house...

Pottstown, Pennsylvania
Reviewed 5 June 2016

If you questioned yourself if you want to go to Acapulco , after staying at Encanto, there will be no doubt in your mind, this Hotel will put all fears away! It is simply awesome from the moment you arrive to you sadly leave. The Hotel staff is friendly, attentive, and at your call when needed! The Hotel property is...

 Report
Helpful?
1Thank mikeruyak1
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Mikeruyak1; It is my pleasure to write you from Encanto Acapulco, thank you very much for your comments, we value them and appreciate so much, we will tell them to all our team, we are delighted to know that you have enjoyed every corner in this property, the amazing view from the rooms and from all the...

Glen Ellyn, Illinois
Reviewed 31 May 2016

Hotel was beautiful. Staff attentive and knowledgeable. Food delicious. View breathtaking. Wished I could have stayed longer!The work out room ( ok, I only went once) had a view of the bay-much better than home- the time flew by. Cab drivers were well spoken and very helpful. It was a place to return to again.

 Report
Helpful?
Thank rivercity47
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Morning Dear rivercity47; It is my pleasure greet you from Encanto Acapulco, thank you very much for all your comments, we value and appreciate them, we are glad to know that you have enjoyed your stay with us. We will be delighted to see you in a near future at Encanto. Thank you for being part of our Family!...

Los Angeles, California
Reviewed 24 May 2016

My husband and I visited Encanto for our 55th Birthday. We had an unforgettable time at Encanto. Crisp and modern architecture of the resort was just stunning and it had unbelievable views of the bay and ocean; the atmosphere was tranquil and soothing.From the moment we arrived, the whole staff treated us like a royalty. Our room was very comfortable,...

 Report
Helpful?
Thank svimasv
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Svimasv; It is my pleasure to write you from Encanto Acapulco, we feel honored that you chose us for celebrate your 55th birthday, your life is incredible, you were born the same day, the same month, the same year and also the same hospital this is the best love story we ever seen. We are delighted to...

Zúrich, Suiza
Reviewed 23 May 2016

I highly recommend to stay at Encanto. Very stylish, great view, very friendly and professional team. One on my best staying in hotels. Very quite location, overlooking the bay. All services are available and well managed.

 Report
Helpful?
Thank franzd958
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Franzd958; It is my pleasure to write you again from Encanto Acapulco, thank you very much for your comments, we value & appreciate them a lot, all your comments are very important to improve our service and your experience, we are glad to know that you have enjoyed your stay with us. We hope to see you...

Chandler, Arizona
Reviewed 16 May 2016

We were first staying at another hotel in Acapulco and our friends were staying at Encanto and just told us “ YOU GUYS HAVE TO SEE THIS PLACE!” We decided to have lunch there to see and OMG! From the moment you arrive at the hotel, and your car pulls up you are dying to see the inside of the...

 Report
Helpful?
Thank mrsmjv
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear mrsmjv; It is a pleasure to write you again from Encanto Acapulco, thank you very much for your comments, we appreciate and value each one of them, we are always trying to improve all our services, the architecture and design of each small corner are made to captivate all emotions and use all natural daylight, we love...

Mexico
Reviewed 16 May 2016

We arrived here after a terrible experience in the Holiday Inn, it was ca. 01:00 am, and yet the staff was really attentive. The suite was lovely, much quiet around and a view that was truly uncanny. The next morning we were greeted by the Manager and offered a fabulous drink made with mezcal. Breakfast was delicious (try their mexican...

 Report
Helpful?
Thank Princesa54
Reviewed 23 April 2016 via mobile

Check Into Encanto and your troubles disappear. This boutique hotel is a retreat for the senses. We read that Architect/owner Aragones minimalist design was intended to counteract the overstimulation of today's world. It is 100% effective. A labyrinth of white limestone and marble opens in every direction to vistas of sea and sky. Each staircase, terrace, nook and cranny is...

 Report
Helpful?
2Thank Leigh M
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Leigh M, Thank you very much for your comments, we really value & appreciate them, we feel flattered to know that you have enjoyed your stay with us and that you felt here like one of the best hotels that you have ever visited, for sure we are going to let know to all our team your...

Berlin, Germany
Reviewed 10 April 2016

One of the most BEAUTIFUL hotels, we've ever been. The architecture is just - WOW! The rooms are great, clean and you have from every room an ocean view! Even from the gym and the two restaurants! Additional to the rooms - they have a big balcony with a big relaxin' bed and different light settings in - & outside....

 Report
Helpful?
1Thank Robert K
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Robert K; Thank you very much for your comments, we appreciate and value them to much, these are really important to improve everyday, we take your comment in consideration to all our team can have the opportunity to improve in English language. We are delighted to know that during your stay you could enjoy all our different...

Reviewed 13 March 2016 via mobile

Better impossible on every level. Arquitecture, privacy, luxury, food and service. This unique Galery Hotel with stunning pieces of art is a modern master piece of arquitecture. Breathtaking view over Acapulco, an excellent restaurant with an outstanding chef and the luxurious suits will comfort and surprise even the spoiled traveller. Best hotel of Acapulco!

 Report
Helpful?
1Thank Philip W
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Dear Philip W, Thank you very much for your comments, we are glad to know that you have enjoyed your stay with us, we strive to make each detail perfect, and we share with all our team your great comments to continue with all our energy we are a Family and we are delighted to have guest that being part...

710 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (329)
Viewed
Hotel & Grounds (66)
Viewed
Pool/Beach Area (45)
Viewed
Room/Suite (34)
Viewed
View from Room (34)
Viewed
Dining (28)
Viewed
Family/Play Areas (8)
Viewed
Other (114)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (328)
Viewed
Amenities (58)
Viewed
Ocean Balcony Suite (44)
Viewed
Ocean Designer Suite (53)
Viewed
Pool (35)
Viewed
Pool Villa (56)
Viewed
Dining (49)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (15)
Viewed
Family/Play Areas (7)
Viewed
Dining (4)
Viewed
View from Room (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Acapulco hotels
2.3 km away
Banyan Tree Cabo Marques
Banyan Tree Cabo Marques
#4 of 179 in Acapulco
453 reviews
4.7 km away
Fiesta Americana Villas Acapulco
7.5 km away
Princess Mundo Imperial
Princess Mundo Imperial
#10 of 179 in Acapulco
1,485 reviews
Show Prices
Show Prices
Show Prices
7.2 km away
Pierre Mundo Imperial
Pierre Mundo Imperial
#9 of 179 in Acapulco
593 reviews
5.2 km away
Emporio Acapulco Hotel
Emporio Acapulco Hotel
#7 of 179 in Acapulco
953 reviews
7.7 km away
Mayan Palace Acapulco
Mayan Palace Acapulco
#8 of 179 in Acapulco
883 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the highest point of Brisas Marques, Encanto Acapulco is the perfect place to observe the Pacific Ocean in solitude. The hotel is tucked away in one of the most privileged hideaways above Acapulco's main bay, offering guests a quiet, peaceful and private alcove. The architecture embodies a harmonious fusion of light and nature, creating a place for all the senses to relish. Encanto Acapulco will make every visitor feel at home. As a guest, you can choose from innumerable nooks in which to curl up with a good book or watch stunning sunsets over the Pacific, enjoy original creations at Origen Restaurant or a selection of teas created by sommelier Leticia Saenz, indulge in a massage at the Mar Abierto Spa, or spend all day relaxing in their private villa. Your every need will be attended to. ... more   less 

Additional Information about Hotel Encanto

Address: Jacques Cousteau 51 | Fraccionamiento Brisas Marques, Acapulco 39390, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: €170 - €544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Encanto 5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Prestigia and HotelTravel.com so you can book your Hotel Encanto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Acapulco
#1 Spa Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#5 Business Hotel in Acapulco
#7 Family Hotel in Acapulco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto staff and other travellers.
5 questions
Ask a question
Sydney, Australia
over a year ago
over a year ago
Union, New Jersey
over a year ago

See all questions (5)

Questions? Get answers from Hotel Encanto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“. All the room have amazing view. The staff will give you a tour if you ask.”
 of 5 bubbles Jenn259, 30 Nov 2016 | Read review
“All the rooms are amazing!”
 of 5 bubbles stuarts48, 12 Nov 2016 | Read review
“Get the corner balcony suites it worth it for sure.”
  • Sunset at Encanto
 of 5 bubbles philleahy, 7 Oct 2016 | Read review
“Choose a Villa with a pool and ocean view, you won't need to leave the room at all”
  • almost metaphysical
  • this is all you need in your own room
 of 5 bubbles luismartinl2016, 25 Jul 2016 | Read review
“all rooms have unbelievable view!”
 of 5 bubbles mikeruyak1, 5 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay