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Quinta Real Acapulco

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Traveller (54)
Room & Suite (199)
Pool & Beach (82)
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Overview
  • Excellent28%
  • Very good38%
  • Average16%
  • Poor8%
  • Terrible10%
Travellers talk about
“pool area”(4 reviews)
“short walk”(2 reviews)
“the cliff”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (138)
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LanguageEnglish
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1 - 5 of 49 reviews
Reviewed 4 weeks ago via mobile

Wifi - poor Room conservation - poor ( Governor’s suite) Staff - friendly but poorly trained General conservation of the hotel - poor/fair The day we arrived to the hotel there was no water on the property, no showers, no using toilets, nor wash hands...More

Thank RichAyala
Reviewed 31 March 2018 via mobile

One positive: has direct access to the beach. And it’s at the end of the strip , away from the crowds . And the ocean views from most of the rooms are nice. But that’s where the nice things end. The beach itself is a...More

Thank Jose Luis M
Reviewed 27 January 2018 via mobile

The location is privileged, the hotel a gem, the rooms very nice, the service a bit slow - but I just can’t understand the reason they are not able to serve halfway decent food in this place. The breakfast buffet is quite ok, if you...More

Thank Albert J F
Reviewed 22 October 2017 via mobile

Spectacular setting on a cliff with amazing views of Playa Revolcadero. The hotel is pretty old. Amenities are mediocre. Rooms are generously large and comfortable with micro balconies. The gym is a joke. Only one treadmill and super hot without ventilation! The pool area is...More

Thank EGB201
Response from arangel67, Gerente at Quinta Real AcapulcoResponded 30 October 2017

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near...More

Reviewed 30 July 2017 via mobile

The hotel is beautifully located in a small hill over the beach and it has indeed great views, service is perfect as they are all very attentive and kind in every detail. Food was also good. We were at the spa, where Javier and Jenny...More

Thank NATALI S
Response from arangel67, Gerente at Quinta Real AcapulcoResponded 4 August 2017
Google Translation

Estimado Huésped, buenas tardes. Gracias por haber contestado nuestro cuestionario sobre su estancia. Lamento que haya habido puntos que no...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$169 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Acapulco
#11 Spa Hotel in Acapulco
#21 On the Beach Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$169 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Acapulco
#11 Spa Hotel in Acapulco
#21 On the Beach Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (54)
Room & Suite (199)
Pool & Beach (82)
Dining (60)
Amenities (64)
Questions & Answers
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turista11111
14 January 2017|
Answer
Response from arangel67 | Property representative |
yes
0
Votes
Google Translation
Room Tips
"Ocean view rooms are great"
Read review
"room 420 was excellent"
Read review
"All the rooms have a great view, so this is not an issue to worry"
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"Levels 4 & 5 have a better view."
Read review
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