We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Resort Acapulco

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Resort Acapulco
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

325 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 107: English reviews
Mumbai (Bombay), India
Reviewed 20 July 2016

Great hotel with a superb view to the beach, good buffet breakfast, great internet speed at all locations of hotel. Super pool with poolside restaurant. Clean & safe hotel with all ameneties. There is a cool access to the beach & within 2 minutes you can be at the beach.

 Report
Helpful?
Thank Amit27India
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Amit27India Thank you for your time and feedback, we appreciate ir a lot, all tripadvisor community will thank you for future trips. have a nice day and if you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Monticello, Minnesota
Reviewed 3 July 2016 via mobile

My family and I stayed here for three nights. It's a good hotel. Quiet, clean and the staff are friendly. Nothing fancy about this hotel but, it's a very family friendly. Has a family pool and an adult pool. There is a bar by the adult pool. Also the hotel has a very beautiful view to the ocean and access...

 Report
Helpful?
Thank Bienaventurada1
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Bienaventurada1 We are happy that all your atay with ous was a great experience, we thank you fot all your time and feedback, hope we can see you soon here in Acapulco again. If you have fany question don´t hesitate to contact us. Sincerely Francisco Palomo Markting Manager Optima Hoteles de México

Charlotte, North Carolina
Reviewed 28 June 2016 via mobile

The hotel is located in the Costanera where you can go outside and walk, good location. The service was excellent, people were friendly. However it doesn't have beach area, it has two pools one for children and one for adults, the problem is that kids are everywhere and you cannot relax. The rooms are clean but sheets were little old...

 Report
Helpful?
Thank cecismini
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear cecismini Thank you for your time and feedback, we appreciate ir a lot, all tripadvisor community will thank you for future trips. have a nice day and if you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Reviewed 21 May 2016 via mobile

stayd at the holiday in resort for one night decent hotel for the price you pay, nice and quite nice little beach area infront good food very nice view to the beach nice pool bar friendly staff hot weather

 Report
Helpful?
Thank Jose N
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Jose N We appreciate it all your time and feedback, we thank you for all and our staff is happy to know you had a great time here in Acapulco, hope we can see you soon here. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

San Antonio, Texas
Reviewed 21 May 2016

in the beach, nice restaurant, friendly people from the front desk to the house keeper with the beautiful smile, the rooms clean and bed comfortable, restaurant close by safe plece to be.........A place to be ACAPULCO

 Report
Helpful?
Thank luis g
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear luis g Thank you for all your time and feedback we appreciate ir alot, hope you had a great experience and will be nice too see you soon here in Acapulco. Have a nice trip home and safe. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Mexico
Reviewed 2 May 2016

The hotel is a bit old, the elevators take FOREVER to arrive and only 2 bring you to the restaurant/pool area. Plus, the aircon is too damn noisy! Either you sleep well and melt, or you barely sleep in a "cool" room with no hot water in a low occupation season.

 Report
Helpful?
Thank Princesa54
hotelesoptima, Gerente General at Holiday Inn Resort Acapulco, responded to this review

Dear Princesa54 I appreciate your comments about the issues you have experienced with us during your last stay. We feel very sorry and we have taken immediate actions to prevent any future problems with these inconveniences. Therefore we want to invite you and visit us in the near future to assure you a wonderful stay and exceptional service enjoying our...

mexico city
Reviewed 1 April 2016

We come to Acapulco once a year or so ... for many years. We've tried numerous other hotels, visited friends in THEIR various hotels, and this is always the "go-to" choice for us now. They are eager to keep their customers, so they do all the upgrades and meticulous upkeep required to keep the facilities in good condition ... unlike...

 Report
Helpful?
1Thank Rick S
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Rick S We thank you for all your detail feedback and all your time, we are happy that all your trip was a positive one, all this comments helps al lot buy sure will help all tripadvisor community. Hope we can see you soon here in Holiday Inn Acapiulco Resort. Have a nice day. Sincerely Francisco Palomo MArketing Manager...

Jackson, Tennessee
Reviewed 27 March 2016

We only spent one night here on our way over to the Grand Mayan property, but the hotel was very adequate. The staff was great and helpful. The location was good right on the bay. Breakfast buffet was good and not very expensive. Rooms are just hotel rooms that have been repainted a few times, but gives you a good...

 Report
Helpful?
Thank adduncan78
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear adduncan78 Thank you for all your feedback all our staff aprreciate it, hope you had a great trip back home and hopfully you come back to Acapulco and book with us. Have a great week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Corsham, United Kingdom
Reviewed 19 February 2016

For the great room rate and staff, I want to score the hotel higher than average but the rooms and hotel are a bit dated, only 1 pool area was open during our stay. However it's in a great location for the strip with lots of bars and a safe ten minute walk to the Galeria shopping. Views are lovely....

 Report
Helpful?
Thank SunforSarah
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear SunforSarah Thank you for your time and feedback from your stay in our hotel here in Acapulco. This help all tripadvisor community for all opinions and reviews for future stays and planning vacations, hope we can see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Largo, Florida
Reviewed 10 February 2016

This is a nice hotel for families. There are two pools and Mexican families spend a lot of time in the water looking out for their children. The rooms are simple and offer a nice view of Acapulco Bay. Housekeeping staff are excellent. The pool bar staff make awesome drinks. I am planning a return visit in two months.

 Report
Helpful?
Thank DIZIEHOLLINA
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear DIZIEHOLLINA Thank you for all your feedcack we appreciate it alot for all your comments this will help us. Hope we can see you soon in your next trip to Acapulco. Have a Nice Day Sincerly Francisco Palomo Marketing Manager Optima Hoteles de México

176 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (113)
Viewed
Pool/Beach Area (29)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (18)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (4)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (18)
Viewed
View from Room (1)
Viewed
Dining (7)
Viewed
Pool/Beach Area (10)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Acapulco hotels
1.4 km away
Crowne Plaza Acapulco
Crowne Plaza Acapulco
#11 of 179 in Acapulco
874 reviews
2.1 km away
Grand Hotel Acapulco
Grand Hotel Acapulco
#15 of 179 in Acapulco
579 reviews
0.3 km away
Fiesta Americana Villas Acapulco
Show Prices
Show Prices
Show Prices
1.2 km away
Emporio Acapulco Hotel
Emporio Acapulco Hotel
#7 of 179 in Acapulco
953 reviews
10.5 km away
Pierre Mundo Imperial
Pierre Mundo Imperial
#9 of 179 in Acapulco
593 reviews
0.3 km away
Calinda Beach Acapulco
Calinda Beach Acapulco
#17 of 179 in Acapulco
359 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Acapulco Resort Hotel, in Acapulco, Guerrero, Mexico, is a Four Star Hotel with 220 comfortable Rooms (Single, Double and King View), which you can easily book through these modern booking systems online.Specially designed for leisure travelers, Acapulco Resort also meets all business travelers’ needs since it’s located in the heart of Acapulco. With rooms in front of the worldwide known Playa Condesa, the Hotel shares the exceptional atmosphere of Acapulco Dorado and it’s located a few steps from the Convention Center, which will allow you to enjoy the best without losing time going from one place to another.Enjoy at our facilities, where you will find a pool, gym, function rooms, restaurant and fully-equipped first class meeting rooms. Our services include free wireless internet access in the whole hotel, air conditioning, elevators and wheelchair access, nonsmoking and smoking rooms, safe box, parking lot with valet parking, transportation to the airport with extra cost, dry cleaning service and the most important: the service of friendly bilingual personnelAcapulco is part of the famous “Triangulo del Sol” (Sun Triangle) and it’s one of the most visited tourist destinations in the country. Here you will find endless beaches, restaurants, bars, stores and all kind of first class tourist services. ... more   less 

Additional Information about Holiday Inn Resort Acapulco

Address: Avenida Costera Miguel Aleman 2311, Acapulco 39690, Mexico (Formerly Fiesta Inn Acapulco)
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: €57 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Acapulco 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, IHG, Booking.com, Travelocity and Priceline so you can book your Holiday Inn Resort Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Acapulco Hotel Acapulco
Fiesta Hotel Acapulco
Acapulco Fiesta Hotel
Fiesta Acapulco
Fiesta Inn Acapulco
Hotel Style:
#3 Business Hotel in Acapulco
#6 Spa Hotel in Acapulco
#8 On the Beach Hotel in Acapulco
#11 Best Value Hotel in Acapulco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Acapulco staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Holiday Inn Resort Acapulco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for holidays & super pool for kids”
 of 5 bubbles Amit27India, 20 Jul 2016 | Read review
“For a good meal walk to Sanborns or 100% Natural.”
 of 5 bubbles DIZIEHOLLINA, 10 Feb 2016 | Read review
“all room are great”
 of 5 bubbles 300luisg, 26 Jan 2016 | Read review
“The best view on Acapulco Bay is from the corner room balcony”
 of 5 bubbles mzakin, 5 Jan 2016 | Read review
“I booked a package deal on Priceline.com, it offered the best flights: no long layovers; I first tried Expedia & Travelocity”
 of 5 bubbles Free2Thrive, 27 Nov 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay