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5/11/2017 6/11/2017
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    Park Royal Acapulco

    Calle Costera Guitarron No. 110 | Fracc. Playa Guitarron, Acapulco 39880, Mexico
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    Lowest prices for your stay
    5/11/2017 6/11/2017
    US$227
    US$182
    SAVE US$45
    US$227
    US$227
    Traveller (379)
    Room & Suite (64)
    Pool & Beach (63)
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    1 review
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    Overview
    • Excellent25%
    • Very good31%
    • Average22%
    • Poor12%
    • Terrible10%
    Travellers talk about
    “el pescador” (8 reviews)
    “la trattoria” (6 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Gran Plaza Hotel Acapulco
    970 reviews
    #10 of 168 hotels in Acapulco
     
    Las Brisas Acapulco
    1,649 reviews
    #4 of 168 hotels in Acapulco
     
    Fiesta Americana Villas Acapulco
    1,493 reviews
    #5 of 168 hotels in Acapulco
     
    Brisas Del Sol Villas
    1 review
    #104 of 168 hotels in Acapulco
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (844)
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    1 - 5 of 180 reviews

    Reviewed 4 weeks ago via mobile

    Great location in Acapulco, having a private beach is lovely. Staff are friendly and attentive. Rooms are a bit dated but very comfortable. Buffet is good. Enjoyed the beach volleyball. If you want an easy holiday all inclusive is the way to go.More

    Thank Carla M
    Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 4 weeks ago

    I am delighted to read how we succeeded in making your stay a memorable and unique experience. Know that our priority is to be very attentive toward your needs and to provide you with an exceptional service. It will be a pleasure to host you...More

    Reviewed 16 August 2017 via mobile

    The place is OK, their buffets include really good dishes, BUT, the RCI personnel will haunt you like a bad disease to get you to acquire the membership. They'll even turn any basic demand into a pre-condition to force you into listening to their endless...More

    Thank Irwin P
    Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 17 August 2017

    Before anything else, thank you for your stay at Park Royal Acapulco. Your comments are very importante to us as they help us identify our areas of opportunity and continue to reach our goal which is our guest´s satisfaction. I am really sorry we could...More

    Reviewed 15 August 2017

    Although we had a minor issue that could not be resolved, The facilities in general are quite well-designed, the hotel is very well located, the private beach is lovely, the dishes they offer are quite tasty and varied and customer service by the staff at...More

    Review collected in partnership with this hotel
    1  Thank DOMINGUEZBELEN
    Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 16 August 2017

    I am delighted to read how we succeeded in making your stay a memorable and unique experience. Know that our priority is to be very attentive toward your needs and to provide you with an exceptional service. It will be a pleasure to host you...More

    Reviewed 12 August 2017

    I had read negative things about the rooms, i.e. bad beds, foul odors, appliances not working properly, and the confusion of the hotel layout. When we arrived we were put in room 1815 which had 2 full beds that were not too old and they...More

    1  Thank Batkins64
    Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 14 August 2017

    Before anything else, thank you for your stay at Park Royal Acapulco. Your comments are very importante to us as they help us identify our areas of opportunity and continue to reach our goal which is our guest´s satisfaction. I am really sorry we could...More

    Reviewed 7 August 2017

    Bad experience. If the owners want to increase the number of members they have, they should start by giving an excelent service since the begining to the regular visitors. It's terrible that they try to sell a membership if they are giving a terrible service.More

    Review collected in partnership with this hotel
    1  Thank monicagG2850RI
    Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 9 August 2017

    Thnak you for sharing your comments as they will permit us to develop our services in order to keep delivering the best experience to our guests. I hope you will accept my sincere apologies for the difficulties encountered. Allow me to let you know that...More

    Gran Plaza Hotel Acapulco
    970 reviews
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    1,649 reviews
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    Fiesta Americana Villas Acapulco
    1,493 reviews
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    Brisas Del Sol Villas
    1 review
    #104 of 168 hotels in Acapulco
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$145 - US$309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Acapulco
    • #8 On the Beach Hotel in Acapulco
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Otel, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Park Royal Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Park Royal Acapulco Hotel Acapulco ,
    • Park Royal Hotel Acapulco ,
    • Park Royal Resort Acapulco
    Add Photo Photos
    Traveller (379)
    Room & Suite (64)
    Pool & Beach (63)
    Dining (33)
    Hotel & Grounds (252)
    Family and Play Areas (9)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
    Fiesta Americana Villas Acapulco
    1,493 reviews
    2.69 km away
     
    Las Brisas Acapulco
    1,649 reviews
    .83 km away
     
    Gran Plaza Hotel Acapulco
    970 reviews
    3.64 km away
     
    Brisas Del Sol Villas
    1 review
    .35 km away
     
    Nearby Restaurants
    Tonys Asian Bistro
    703 reviews
    .48 km away
    Si Senor Acapulco
    149 reviews
    .44 km away
    La Concha Acapulco Seafood Restaurant
    129 reviews
    1.07 km away
    BellaVista
    181 reviews
    .77 km away
    Nearby Attractions
    Capilla de la Paz (Chapel of Peace)
    728 reviews
    1.20 km away
    Laguna de Tres Palos
    79 reviews
    1.43 km away
    Acapulco Botanical Garden (Jardin Botanico de Acapulco)
    53 reviews
    1.46 km away
    Palladium
    113 reviews
    .57 km away
    Ask a question
    Questions & Answers
    Nichole H
    14 December 2016|
    AnswerShow all 2 answers
    Response from Gabriel Z | Property representative |
    Yes,we have a Kids Club, the schedule is from 11:00 am to 6:00 pm, everyday except Tuesdays.
    0
    Votes
    Google Translation
    Steph H
    13 October 2016|
    Answer
    Response from Sebas H |
    Dear Steph, isn´t possible access to other beaches
    0
    Votes
    Val J
    1 October 2016|
    AnswerShow all 2 answers
    Response from Val J | Reviewed this property |
    Thank you
    0
    Votes
    Room Tips
    "Be specific that you want a good location not too far with comfortable beds and an air con that works well!"
    Read review
    "We had a room that overlooked the pool and the beach. Wonderful view."
    Read review
    "Add a few English options to the TV programming or upgrade your wifi so as to allow for streaming. Not that..."
    Read review
    "Watch out for the sugar ants. They are everywhere."
    Read review
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