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Grand Hotel Acapulco

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Traveller (433)
Room & Suite (382)
Pool & Beach (245)
Overview
Costera Miguel Aleman # 1 Col. Icacos, Acapulco 39869 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Reviews (769)
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149 results
Traveller rating
56
38
32
18
5
Traveller type
Time of year
LanguageEnglish
More languages
56
38
32
18
5
Show reviews that mention
All reviewsa nice place to stayrestaurants and barsthe beach is nicehotel staffhyattfloorpoolsbayvacationdrawersmiguelproperties
FilterEnglish
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1 - 5 of 149 reviews
Reviewed 4 weeks ago via mobile

Room: + Huge room and bed. + Nice terrace. -Smelt noticeably of faeces at some times. - really dated. Bathroom in particular. - tables were stained. - Very noisy. Music blasting from nearby nightclubs or other rooms until 5am. - no fridge Staff: + Friendly....More

Thank Idris C
Response from Paulina T, Gerencia General at Grand Hotel AcapulcoResponded 4 weeks ago

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time...More

Reviewed 10 March 2018 via mobile

This is the worst service ever, the people is only focused in their job not to attend the customer, facilities are old and in very bad conditions Beach is full of bad people and no security on it. No towels on the room, safe box...More

3  Thank Ricardo M
Reviewed 2 March 2018

The rooms are excellent, especially the suites with their 20 foot balconies overlooking Acapulco Bay. Perfect weather and sea temperatures with hotel staff available for all our needs. Rooms clean and fresh and great food from the beach side restaurant. Already booked for 2019.

Thank PeteFormby
Reviewed 28 January 2018 via mobile

If I would have done a decision by the bad Reviews it would have been a bad Choice on me. Great place for my Family, Room was awesome,the kid's loved the pools n the Beach. 600 sqft room was very Spacious with a great view...More

Thank Gerena1
Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 12 February 2018

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your...More

Reviewed 16 January 2018 via mobile

My wife and I stayed at this hotel for my sister-in-law’s wedding and everything was perfect; from the smooth check-in, the helpfulness of the staff, the incredible views from the 16th floor, the delicious and well presented breakfast to the amazing beach wedding...highly recommended, great...More

Thank Navigate708647
Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 12 February 2018

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your...More

View more reviews
About
Description
Privileged with one the best locations on one of the most exclusive beaches in Acapulco, and with a spectacular view of the bay, also conveniently located near the main local restaurants, shopping malls, and ...More nightlife. Experience and enjoy an excellent service of the most exquisite dining experience and outstanding service, accentuated with the most high quality standards and comfort. The enjoyable experience of our elegant and luxurious guestrooms along with the general living areas, will indulge in a pleasant experience during your stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Free Parking
Spa
Breakfast included
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
573
Price range
US$56 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Acapulco
,
Hyatt Acapulco
,
Acapulco Grand Hotel
,
Acapulco Hyatt
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
573
Price range
US$56 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Acapulco
,
Hyatt Acapulco
,
Acapulco Grand Hotel
,
Acapulco Hyatt
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (433)
Room & Suite (382)
Pool & Beach (245)
Dining (92)
Amenities (111)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
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Nearby RestaurantsSee all 406 restaurants in Acapulco
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.56 km away
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El Pesca'O
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Nearby AttractionsSee all 157 attractions in Acapulco
Laguna de Tres Palos
88 reviews
.10 km away
Museo Historico de Acapulco
32 reviews
.45 km away
Centro Internacional de Convenciones Acapulco
25 reviews
.67 km away
Baby'O
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.41 km away
Questions & Answers
Ask a question
Italian1960
17 January 2018|
AnswerShow all 3 answers
Response from Judith P | Reviewed this property |
wifi is included but doesn't work sometimes. lounge chairs are included but get there early to get the best seats
0
Votes
Lee-AnnevD
19 September 2017|
AnswerShow all 2 answers
Response from Daniel B | Reviewed this property |
True! But well, what they don't know... We did, nobody saw it, no problem...
1
Vote
Room Tips
"The 650 rooms all have a full or partial view of the bay, Top 6 floors have the option of club rooms with VIP..."
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"Better views are in the family rooms as they are at the front of the building. Every other room will get a..."
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"You need to pay extra for the Grand room. The 19th and 20th floors are best on the south wing."
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"Ask for a higher floor--better views!"
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