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Four Points by Sheraton Saltillo

54 reviews
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Traveller (13)
Room & Suite (14)
Dining (5)
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Overview
  • Excellent25%
  • Very good33%
  • Average12%
  • Poor12%
  • Terrible18%
21 Mar 2017
“Convenient if you want to stay on the north end of Saltillo”
1 Jan 2018
“necesita limpieza y mejor servicio --- Needs cleaning & better service”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (54)Write a Review
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1 - 5 of 18 reviews
Reviewed 1 January 2018

Este lugar no se parece a las fotos. La gente de recepción era agradable, pero la habitación olía y estaba sucia. La alfombra del pasillo estaba cubierta de tierra de las paredes y necesitaba pasar la aspiradora. Y en el restaurante esperé cinco minutos para...More

Thank DannieJ_13
Response from GeneralManagerslw, Gerente at Four Points by Sheraton SaltilloResponded 2 January 2018

Dear DannieJ Thank you for taking the time to reviews our property in regards to your recent stay at the Four Points by Sheraton Saltillo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 24 October 2017 via mobile

This is a disgrace to be a Sheraton. The staff is very friendly, but the rooms are dirty, uncleaned toilets, there trash under the beds, (bottles, cans), broken sheets and the carpets looks like they've never been vacuumed. I don't expect luxury! but at least,...More

2  Thank Ruth M
Response from GeneralManagerslw, General Manager at Four Points by Sheraton SaltilloResponded 26 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at Four Points Saltillo Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with...More

Reviewed 24 October 2017 via mobile

It looks nice from outside, but once that you get into the Hotel you can tell at first sight that need maintenance the gardens outside are dry long grass. The lobby furniture looks dark and dirty. The rooms seem ok, cheap furniture and dark, then...More

1  Thank Israel A
Response from GeneralManagerslw, Director de Relaciones Públicas at Four Points by Sheraton SaltilloResponded 25 October 2017

Dear Israel We would like to thank you for taking the time to give us your Feedback. It is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We have spoken directly with you...More

Reviewed 31 July 2017

I stay here last week, the service was superb, the room vas very comfortable and well kept, i use the pool that is at a very comfortable temperature, the restaurant is really good, i also have breakfast it was tasty and well served, the location...More

Thank chuytorres
Response from GeneralManagerslw, General Manager at Four Points by Sheraton SaltilloResponded 3 August 2017

Dear chuytorres, We would like to thank you for taking the time to post your review on Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank...More

Reviewed 10 July 2017

The room was small compared to other four points. The only window looks into a dark hallway, meaning no natural light . The sink and shower both over sprayed making a mess everywhere. Good bed with good linens. Quite room. The bathroom amenities were nice...More

2  Thank dab
Response from GeneralManagerslw, Public Relations Manager at Four Points by Sheraton SaltilloResponded 11 July 2017

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at Four Points by Sheraton Saltillo Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hallway lighting,sink and shower and restaurant...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$62 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (14)
Dining (5)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"la espalda es mas tranquila---------Rooms at the back are quieter"
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"Don't stay here."
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"Stay in Double Tree"
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