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Courtyard Monterrey San Jeronimo/Valle

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Traveller (63)
Room & Suite (44)
Dining (14)
Overview
Hotel website
Avenida San Jeronimo 1012, Monterrey 64640 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Courtyard Monterrey San Jeronimo/Valle
Special Offer: Book Direct for Less!
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Reviews (215)
Filter reviews
92 results
Traveller rating
28
39
17
2
6
Traveller type
Time of year
LanguageEnglish
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28
39
17
2
6
Show reviews that mention
All reviews front desk loud train marriott properties breakfast buffet train passes room was clean walking distance business travel place to sleep light sleeper basic amenities great place to stay fitness center room service mexican food recommend this hotel hotel is located
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1 - 5 of 92 reviews
Reviewed 5 days ago

Experiencing low water pressure in the bathroom throughout my two-night stay there. They put me on the 11th floor as I am a gold member. But what I was getting was a horrible experience. Can't use the sink as the water was dribbling. I managed...More

Review collected in partnership with this hotel
Thank Patrick J
Response from JoseB5120, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded 4 days ago

Dear guest, Thank you for choosing to stay at the Courtyard Monterrey San Jeronimo/Valle and providing your honest feedback. Providing a high level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 4 weeks ago

This stay was not very pleasant as the hotel did not have a water supply to take a shower. This kind of experience is certainly not expected at a Marriott Hotel anywhere worldwide. I was told numerous times that the problem would be fixed in...More

Review collected in partnership with this hotel
Thank scottfosdick
Response from JoseB5120, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded 4 weeks ago

Dear guest, Thank you for choosing to stay at the Courtyard Monterrey San Jeronimo/Valle and providing your feedback. We want to apologize for this inconvenience derived from a fortuitous case.We will continue working to improve the handling of this type of incidents and we hope...More

Reviewed 4 weeks ago

I stay one night for a business meeting and was no water for my morning shower. No communication from management and no time frame to solve the problem. I did not receive an apology or discount .not a good experienceMore

Review collected in partnership with this hotel
Thank 477hector
Response from JoseB5120, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded 4 weeks ago

Dear guest, Thank you for choosing to stay at the Courtyard Monterrey San Jeronimo/Valle and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 5 weeks ago

Great hotel close to restaurants and work. People at the hotel very friendly and accommodating! Sunday brunch had great tamalies and everyday brunch just as good! Beds were comfortable and room was very spacious

Review collected in partnership with this hotel
Thank troyfrys
Reviewed 10 September 2018

The hotel has a great location, is very clean and the service is excellent. I arrive early and they give me the room right away without waiting. Is better if you adk for a high floor room to have less noice.More

Review collected in partnership with this hotel
Thank leticiaarvide
Response from JoseB5120, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded 4 weeks ago

Dear guest, Thank you for choosing the Courtyard Monterrey San Jeronimo/Valle for your recent travels to Monterrey! Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you again for taking the time to...More

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About
Description
Our facilities are in the higher growth commercial and industrial area, offering everything needed to make your stay successfully and enjoyable at Courtyard by Marriott Monterrey San Jeronimo with the best service More for the business traveler, outdoor pool, Gym , Lobby Bar and Restaurant Courtyard Cafe with room service and wired Internet in all rooms. For your convenience we have a Convention Floor with five meetings rooms with capacities from 10 up to 300 people. Smoke-Free hotel located in southwest of Monterrey city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
167
Price range
US$79 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Monterrey
,
Monterrey Courtyard
Location
Mexico > Northern Mexico > Nuevo Leon > Monterrey
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
167
Price range
US$79 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Monterrey
,
Monterrey Courtyard
Location
Mexico > Northern Mexico > Nuevo Leon > Monterrey
Photos
Traveller (63)
Room & Suite (44)
Dining (14)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Saildestiny
10 November 2016|
AnswerShow all 2 answers
Response from hotelesoptima | Property representative |
Unfortunately, the hotel isn't pet friendly.
1
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Google Translation
Room Tips
"Don't stay on the higher floors because of the water pressure issue. "
S2104JEpatrickj
5 days ago
Read review
"The TV , change channel like crazy , I was watching CNN and change to local channel , the rest was ok "
Wanderer659890
24 Aug 2018
Read review
"Simple rooms but having all that I needed to rest and work at Monterrey."
jorger839
25 Jun 2018
Read review
"Keep up the good work "
997nayelim
23 Jun 2018
Read review
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