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Four Points by Sheraton Galerias Monterrey

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Four Points by Sheraton Galerias Monterrey
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197 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Brownsville, Texas
Reviewed 2 weeks ago via mobile

Havent been to this hotel in 2 years and wasn't disappointed this time. If you're wondering about the parking situation from the last reviews, i'll be glad to tell you that its finished and completely overhauled! On the front where parking used to be, now sits a lovely plaza with different restaurants which now even include a Buffalo Wild Wings....

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Helpful?
Thank ringmav
FPG H, Public Relations Manager at Four Points by Sheraton Galerias Monterrey, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Galerias Monterrey. We really appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Tijuana, Mexico
Reviewed 7 October 2016

Its a shame that this big companies have you think that they can rent a hotel room and keep their remodelation going with no problems to the guests. This hotel has a ongoing remodelation on the paking lot and on the premises. They have null paking and send you to park in front in the Soriana Supermarket !! yeah like...

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Helpful?
Thank laredo2015
Cumming, Georgia
Reviewed 29 September 2016

Based on a colleague’s recommendation, another colleague and I booked rooms at this hotel. Big mistake. After a long day of traveling, all we wanted to do was take a long hot shower and go to bed early. However, that was not to be because there was NO WATER at the hotel. When I told the front desk that there...

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Thank JoyceB871
Reviewed 27 July 2016 via mobile

I arrived late to the hotel but I found out that my booking was cancelled. Even though I prefer paid for the hotel. I was late 4 hrs because of the flight timing delay. The Mexican food is very tasty as we all know but the hotel has very poor menu but the good thing you can cross the bridge...

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1Thank Omeriano
Reviewed 4 July 2016 via mobile

Good hotel. Rooms are clean and nice. Location is great with direct access to a mall as well right besides a brewery/restaurant. Free internet. Breakfast is ok, but not great. There is no restaurant in the hotel but they have room service. I would stay again in this hotel.

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Helpful?
Thank Cszepak
Buenos Aires
Reviewed 1 July 2016 via mobile

I stayed here for a day today. Reception area was slow, at least 4 employees but just chatting between them. No mention about spg gold status and rewards. Rooms are old fashioned and need to be renewed. Carpet had stains as well as the lamps. I wont be coming back.

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Helpful?
Thank Martin2581
Cuernavaca, Mexico
Reviewed 22 May 2016

Place is nice, clean with a good location just in front of a shopping mall with some stores and restaurants. However, there was some problem with the warm water during my two night stay. I called reception repeated times to no avail. They told me they were doing some "tests" with the laundry and that it could affect the warm...

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Helpful?
Thank PeoLekare
San Francisco, California
Reviewed 8 May 2016

Not much to say on this property. Rooms are plain and bland and clean. Carpets do not feel clean. It feels like an airport hotel that you need to be at when connecting. Breakfast? Terrible. I eat and love foods from all over the world and love good quality Mexican food but when Mexican food is badly put together it's...

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Helpful?
Thank CimmyP
Paris, France
Reviewed 4 May 2016

The whole thing about this hotel is location.. bang opposite Galerias and cinepolis Also, has a private walkway which leads you to the mall. The front desk folks are simply awesome, esp. folks like Rene and Cristian who helped us in more ways than one. Being english speakers, it was difficult for us to do much with practically no spanish...

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Helpful?
Thank sudhgarg
Reviewed 30 March 2016 via mobile

I stayed at this hotel for business in March 2016. While the beds were extremely hard, the room was clean. The wifi didn't work consistently which was a bit frustrating. The hotel staff was very nice and helpful during my stay. Thought there was a great restaurant next door for convenience and was disappointed at the food there.

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Helpful?
Thank Laura G

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Four Points by Sheraton Galerias Monterrey

Address: Ave Insurgentes 3961 | Col. Vista Hermosa, Monterrey 64640, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: €82 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Galerias Monterrey 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Four Points By Sheraton Galerias Monterrey Hotel Monterrey
4 Points By Sheraton Galerias Monterrey
Sheraton Monterrey
Four Points Monterrey
Four Points Galerias Monterrey
Monterrey Sheraton
Monterrey Four Points
Hotel Style:
#4 Family Hotel in Monterrey
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Galerias Monterrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Galerias Monterrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the remodeled rooms they are nice!”
 of 5 bubbles laredo2015, 7 Oct 2016 | Read review
“Higher rooms offer great views”
 of 5 bubbles sudhgarg, 4 May 2016 | Read review
“Avoid top floors”
 of 5 bubbles Sigifred0S, 30 Dec 2015 | Read review
“All room very quiet”
 of 5 bubbles magicvacation, 3 Nov 2015 | Read review
“Upper floors were ok but had no problems at all with a 2nd floor room. Convenient”
 of 5 bubbles twphilipp, 9 Jul 2015 | Read review
5 of 5