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Four Points by Sheraton Galerias Monterrey

Overview
Ave Insurgentes 3961 Col. Vista Hermosa, Monterrey 64640 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Hotel Style
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
209
Price range
US$72 - US$178 (Based on Average Rates for a Standard Room)
Also Known As
4 Points By Sheraton Galerias Monterrey
,
Four Points By Sheraton Galerias Monterrey Hotel Monterrey
,
Sheraton Monterrey
,
Four Points Monterrey
,
Four Points Galerias Monterrey
,
Monterrey Sheraton
,
Monterrey Four Points
Location
Mexico > Northern Mexico > Nuevo Leon > Monterrey
Nearby
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Reviews & more
246Reviews
104Photos
1Q+A
10Room tips
Traveller rating
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  • English
Show reviews that mention
I'll start by saying that I'm a Marriott Gold member and have Marriott Silver for life, I usually love SPG and Marriott properties as well as the service that comes with it.

This is the worst SPG or Marriott property I have ever stayed at. You will read reviews where they ta
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Response from Ecommerce M, Ecommerce Manager at Four Points by Sheraton Galerias Monterrey
Responded 2 days ago
Dear CypressCarlos, First, I would like to thank you for taking the time to advise of your stay at Four Points by Sheraton Galerias Monterrey, t’s only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. I was very disappointed to read your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with sincerity. Please rest assured that we will be addressing each point to the corresponding departments for their immediately attention. We are in the middle of a room’s renovation project and we would be pleased to have the opportunity to have you back and enjoy our newest rooms in the near future. Please know that we value your review, opinion and your support. Best regards,
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I recently stayed at the Four Points by Sheraton Galerias and I was pleased with the location as well as the hotel. The hotel was clean and the staff was friendly. One of the nice things about this hotel was the proximity to an indoor air conditioned Mall as well as several res
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Good hotel in a great location, close to Galerías Mall and Monterrey downtown. Very good rooms with a nice bathroom and facilities, like the full access to the shopping mall. There are many restaurants and bars just a few steps away and don’t forget to try the special beers at Si
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Overall the hotel, for service, breakfast and staff availability is good. However, a serious flaw that in my opinion penalizes it is the widespread presence of carpet, even in the rooms. Anyone suffering from dust and mite allergy is advised!
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Response from FPG H, Front Office Manager at Four Points by Sheraton Galerias Monterrey
Responded 18 Mar 2018
Thank you for taking your time to let us know about your experience We are very sorry that you have presented this situation, we will pay more attention to this type of details We are going to work to take care about this report, and hope you come back to our facilities soon. Greetings and have an excellent day! Ana Lilia Chavez Front Office Manager Four Points by Sheraton Galerias Monterrey a.chavez@fourpointsbysheratongaleriasmonterrey.com.mx +52 81 8389 1600
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Located close to the center of the city, significant traffic challenges leaving and returning to the hotel. May not be the best location for business travelers as thee hotel is also far away from the airport. Acceptable facilities and services however outdated for sure
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Bathroom
Queen Beds
in-room table
Entrada
Veiw from my room
Previous
hola. me podrían informar si el hotel cuenta con transporte de shuttle gratuito del aeropuerto al hotel?
"Don't stay here. The Sheraton downtown is MUCH better!!!"
"get the remodeled rooms they are nice!"
"Higher rooms offer great views"
"Avoid top floors"
"All room very quiet"
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