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Krystal Monterrey

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Traveller (165)
Room & Suite (47)
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Overview
  • Excellent47%
  • Very good27%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“fiesta americana”(13 reviews)
“macro plaza”(7 reviews)
“great hotel”(8 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (934)
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17
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4
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35
25
17
7
4
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All reviewsfiesta americanamacro plazagreat hotelbarrio antiguospacious bathroomgood quality foodmain plazawould stay here againfree wifibuffet breakfastindoor poolother hotelsfront desk staffdowntownbusinessclassicpros
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21 - 25 of 88 reviews
Reviewed 15 February 2017

My room was great, had a good view from the floor to selling windows. They also had great room service and the food from the restaurant was delicious I will definitely choose this hotel for my next trip to Monterrey.More

Review collected in partnership with this hotel
Thank rubi_garcia_mty
Response from Krystal M, Gerente at Krystal MonterreyResponded 17 February 2017

Dear Guest We feel grateful for the time to share your stay with us and comments about your experience. We are glad to know that you enjoyed the service and food we offer. We look forward to the opportunity to serve you again and have...More

Reviewed 15 February 2017

This was an excellent spot to pick and stay at. The customer service is phenomenal! They are on top of helping you out, suggestions on where to go shopping, eat and entertainment locations. The lobby staff and restaurant staff were very courteous and respectful. The...More

Review collected in partnership with this hotel
Thank MYTRIO2013
Response from Krystal M, Gerente at Krystal MonterreyResponded 18 February 2017

Dear guest, We feel grateful for the time to share your stay with us and comments about your experience. Currently we are remodeling of our facilities to offer our guest better product and service. We are glad you enjoyed everything about your stay with us...More

Reviewed 2 January 2017 via mobile

We stayed at the Krystal Hotel in Monterrey and enjoyed it. Very centrally located in the center of Monterrey. Beds were comfortable and nice showers too! Also loved the breakfast buffet each morning was awesome! Would stay here again. Beautiful place.

Thank Mark L
Response from Krystal M, Gerente at Krystal MonterreyResponded 3 January 2017

Dear Mr Mark L. We thank you for sharing your comments with us, we are glad to know that you found your room confortable and that you had a great stay. We really hope to have you back soon. Best regards,

Reviewed 28 December 2016

Great location, modern hotel, comfortable beds, friendly staff, nice lobby. We would stay here again. Great value for the price. It is a luxury hotel for a mid range price. I recommend Cafe Koala for coffee or Mexican hot chocolate across the plaza from the...More

Thank Darlene B
Reviewed 12 December 2016

In all fairness, I can't compare this to other hotels in Monterrey, but it just was a bit too dated and depressing. Pros: Staff was nice, attentive. Very centrally located to the macro plaza and the church/Museum of Contemporary Arts where we attended a wedding....More

Thank ILuvPadel
Response from Krystal M, Gerente at Krystal MonterreyResponded 14 December 2016

Dear Mrs Leslie We thank you for sharing your comments with us, we are pleased to hear that you had a good experience and you found the hotel very confortable. Next week we will finish the first period of remodeling, new rooms are goint to...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$71 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (165)
Room & Suite (47)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Posting guidelines
Room Tips
"Ask for a room with a view"
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"Replacing the carpets will upgrade the hotel perception significantly."
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"You have to pay an extra charge if you want a new renovated room"
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"the rooms have excellent bed and some of them a very good view"
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