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    Krystal Monterrey

    Corregidora 519 | Colonia Centro, Monterrey 64000, Mexico
    011 52 81 5350 3420
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    24/12/2017 25/12/2017
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    US$85
    US$77
    SAVE US$8
    US$78
    US$77
    Traveller (143)
    Room & Suite (42)
    Storyboard
    Overview
    • Excellent46%
    • Very good28%
    • Average17%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “macro plaza” (7 reviews)
    “great location” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (816)
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    1 - 5 of 82 reviews

    Reviewed 31 October 2017

    Great location, Good Buffet breakfast, some of the front desk staff were helpful. In need of a renovation. My bathroom had Mildew in between the tiles, Housekeeping not doing a great job either. All furniture look old even the carpet. Bed was not bad and...More

    Thank Ramon R
    Response from Krystal M, Gerente at Krystal MonterreyResponded 1 November 2017

    Dear Mr Ramón R. We thank you for sharing your comments with us, we really apologized for the inconveniences you mentioned. We will look forward to work on the details you shared with us. We feel sorry you could not enjoyed completely your stay in...More

    Reviewed 16 October 2017

    Great Service by the staff, good food quality on the restaurant, excellent location right in the heart of downtown; big rooms are a plus. The aisles on the hotel require renovation, they seem old, but I know hotel is going to a renovation process.More

    Review collected in partnership with this hotel
    Thank oscarmr2017
    Response from Krystal M, Gerente at Krystal MonterreyResponded 17 October 2017

    Dear Mr Oscar We are glad that our guests take their valuable time to share their experience with us. We appreciate every detail you described and we loved the fact that you enjoyed your stay with us. We work hard to meet expectations from our...More

    Reviewed 6 August 2017 via mobile

    We were disappointed to find out during our arrival that the hotel is under works. The whole lobby was covered with construction material and the welcome was far from what we expected. We wished we would at least have had a heads up telling us...More

    Thank matnff
    Response from Krystal M, Gerente at Krystal MonterreyResponded 7 August 2017

    Dear Mr Mat We really thank you for sharing your comments with us, we apologize for the inconveniences with the construction material at the lobby. We are working to offer our guests better facilities. I will personally check the cleaning issue you mentioned; we really...More

    Reviewed 18 July 2017

    The location is great, but while the hotel was comfortable, everything in my room seemed a bit worn out. Renovations were underway in parts of the building. Given the great location, friendly and helpful staff, and reasonable price, I would return for another stay if...More

    Thank Ed-on-TripA
    Response from Krystal M, Gerente at Krystal MonterreyResponded 19 July 2017

    Dear Mrs Edith We thank you for sharing your comments with us, we really apologized for the inconveniences you mentioned about the renovations in parts of our facilities. We appreciate the fact that you found our staff helpful and friendly. We really hope to have...More

    Reviewed 16 July 2017 via mobile

    It is very well located, central and next to the macro plaza. However, we were placed in an inwards-looking "suite", which isn't very nice. The pool is a bit sad, the whole place is a bit dated, but i guess that's why they are doing...More

    Thank OlafdG
    Response from Krystal M, Gerente at Krystal MonterreyResponded 17 July 2017

    Dear Mr Olaf We are glad that our guests take their valuable time to share their experience with us. We appreciate every detail you described and we loved the fact that you think we are very well located. We work hard to meet expectations from...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    Details
    • Price range
    • US$69 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Monterrey
    • #2 Business Hotel in Monterrey
    • #3 Green Hotel in Monterrey
    • #7 Best Value Hotel in Monterrey
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, TripOnline SA, Cancelon, Evoline ltd and getaroom.com so you can book your Krystal Monterrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Nuevo Leon >
    • Monterrey
    • Also Known As
    • Fiesta Americana Centro Monterrey Hotel Monterrey ,
    • Fiesta Americana Monterrey ,
    • Monterrey Fiesta Americana
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    Traveller (143)
    Room & Suite (42)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (119)
    Bathroom (3)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Room Tips
    "Ask for a room with a view"
    Read review
    "Replacing the carpets will upgrade the hotel perception significantly."
    Read review
    "You have to pay an extra charge if you want a new renovated room"
    Read review
    "the rooms have excellent bed and some of them a very good view"
    Read review
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