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3/9/2017 4/9/2017
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    Sheraton Ambassador

    Hidalgo 310 Oriente | Zona Centro, Monterrey 64000, Mexico
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    3/9/2017 4/9/2017
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    US$107
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    Traveller (104)
    Room & Suite (25)
    Dining (7)
    Grand Fiesta Americana Monterrey Valle
    117 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Fiesta Americana Monterrey Pabellon M
    232 reviews
    #1 of 96 hotels in Monterrey
     
    Ms Milenium
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    #2 of 15 hotels in San Pedro Garza Garcia
     
    Fiesta Inn Monterrey Valle
    363 reviews
    #4 of 15 hotels in San Pedro Garza Garcia
     
    Overview
    • Excellent25%
    • Very good35%
    • Average17%
    • Poor15%
    • Terrible8%
    Travellers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Ambassador
    Special Offer: High speed breakfast pack
    Hotel deals
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    Grand Fiesta Americana Monterrey Valle
    117 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Fiesta Americana Monterrey Pabellon M
    232 reviews
    #1 of 96 hotels in Monterrey
     
    Ms Milenium
    719 reviews
    #2 of 15 hotels in San Pedro Garza Garcia
     
    Fiesta Inn Monterrey Valle
    363 reviews
    #4 of 15 hotels in San Pedro Garza Garcia
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (263)
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    1 - 5 of 128 reviews

    Reviewed 3 weeks ago

    The Staff at this hotel was excellent. Everyone from the front desk to the ladies that clean your room were all very friendly and professional. They are this hotels best asset. The cleaning staff does their job without waking everyone around them. The lady who...More

    Thank Maria P
    Response from HUGO G, Director de Recepción at Sheraton AmbassadorResponded 3 weeks ago

    Thank you so much for your comments, all are very important to us!!

    Reviewed 4 weeks ago

    The service is awful! When I arrived at 1am after a 2 hour delay in mi flight, there wasn't anybody at the reception. I had to wail 10 minutes for a moody girl to arrive and allow me to check in. The hotel is incredible...More

    1  Thank Jack F
    Response from HUGO G, Director de Recepción at Sheraton AmbassadorResponded 4 weeks ago

    Thank you so much for your comments, there all are important for us, we really sorry for all this inconveniences, I will personally talk with my partner in the night shift.

    Reviewed 7 July 2017 via mobile

    The rooms are old, shabby and filthy. The carpet is filthy. There's dirt and marks all over the walls. The motel 6 does a better job of keeping their properties up. The TV is fuzzy. The ice machine looks as though it has not worked...More

    1  Thank Trmae
    Response from HUGO G, Director de Recepción at Sheraton AmbassadorResponded 8 July 2017
    Google Translation

    Muchas Gracias por sus comentarios, lamentamos mucho esta situación por la que paso, le pido mi mas sinceras disculpas, cuando...More

    Reviewed 7 June 2017

    They are redoing all the rooms, to an already fantastic hotel. Lots of amenities and things to do and close to the free walk area where all the shops and restaurants are located in the downtown. The pool and exercise areas are wonderful.

    Thank Chema8796
    Response from HUGO G, Front Office Manager at Sheraton AmbassadorResponded 8 June 2017
    Google Translation

    Muchas gracias por sus comentarios, esperamos que regrese pronto!

    Reviewed 30 May 2017

    This hotel is located in the center of downtown Monterrey, which really isn't a good thing. Walking outside the hotel at night may make you question your safety, even walking across to the 7-Eleven across from the lobby entrance. Being a Platinum member, I was...More

    1  Thank ToaderSchmode
    Response from Estefania C, Social Media & VIP Services at Sheraton AmbassadorResponded 1 June 2017

    Dear ToaderSchmode: First of all I want to thank you for your feedback, your comments are really important to us as they help us to better understand our opportunity areas. Please rest assured as I will inform my managers about the problems you stated in...More

    Grand Fiesta Americana Monterrey Valle
    117 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Fiesta Americana Monterrey Pabellon M
    232 reviews
    #1 of 96 hotels in Monterrey
     
    Ms Milenium
    719 reviews
    #2 of 15 hotels in San Pedro Garza Garcia
     
    Fiesta Inn Monterrey Valle
    363 reviews
    #4 of 15 hotels in San Pedro Garza Garcia
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Monterrey
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 229
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, Priceline, Booking.com, Orbitz, Travelocity, getaroom.com, Hotwire, Cheap Tickets and HotelQuickly so you can book your Sheraton Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Nuevo Leon >
    • Monterrey
    • Also Known As
    • Sheraton Ambassador Hotel Monterrey ,
    • Sheraton Hotel Monterrey ,
    • Sheraton Monterrey ,
    • Monterrey Sheraton
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    Traveller (104)
    Room & Suite (25)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (119)
    Family and Play Areas (3)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Ms Milenium
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    2.89 km away
     
    Grand Fiesta Americana Monterrey Valle
    117 reviews
    2.42 km away
     
    Fiesta Inn Monterrey Valle
    363 reviews
    2.49 km away
     
    Fiesta Americana Monterrey Pabellon M
    232 reviews
    .37 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "I've been all over this hotel, not a bad room in the house."
    Read review
    "Skip dinner at the Grille and venture out as there are many other great places"
    Read review
    "Do not stay there, stay at the Marriot"
    Read review
    "one of the updated floors is the 10th floor. If you have enough SPG points I recommend the 12th Club Room for..."
    Read review
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