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Hotel Ibis Juarez Consulado

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Traveller (79)
Room & Suite (29)
Dining (10)
Overview
  • Excellent27%
  • Very good24%
  • Average18%
  • Poor11%
  • Terrible20%
7 May 2017
“Personal”
7 Jan 2018
“Horrible stay never again”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Multilingual Staff
3 Star Hotel
All hotel details
Offers from Hotel Ibis Juarez Consulado
Special Offer: CHEAPEST ONLINE RATES!
Offers from Hotel Ibis Juarez Consulado
Special Offer: CHEAPEST ONLINE RATES!
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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1 - 5 of 76 reviews
Reviewed 7 January 2018

The room was about 90 degrees. The hotel manager stated they control the air in the units. I told him its hot in the room. He said turn off the heater. I said we did can we have a fan. He refused to help accommodate...More

Review collected in partnership with Ibis Hotels
Thank 393rolandoc
Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 11 January 2018

Dear guest, First of all, thank you for taking the time to offer this review. We are deeply sorry for not being able to meet your expectations. About the issue you went through, we control the air conditioner and heat according to the weather station....More

Reviewed 5 January 2018

More

Review collected in partnership with Ibis Hotels
Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 14 January 2018

More

Reviewed 21 October 2017

The price and location of hotel are great. The customer service, however, were not satisfactory! The staff needs to improve their customer service. The breakfast buffet was good for the price. The location of this hotel is perfect!More

Review collected in partnership with Accorhotels.com
Thank walterlcc
Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 23 October 2017

Dear Walter, We appreciate your kind comments in what concerns your past stay with us. We apologize for not offering a good customer service experience. We will be working on this with our staff. We hope we can have the chance to provide a great...More

Reviewed 16 September 2017

Bad services ata the restaurant food quality front desk when you ask for towels old towel clean less for the price you pay it has to be a better rooms bed towel better service the rooms too small you don't have choose for a better...More

Review collected in partnership with Accorhotels.com
Thank M6697RIguillermog
Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 11 October 2017

Dear guest, We apologise for not being able to meet your expectations. It is our main objective to offer a quality service and we regret we did not get it this time. We hope you can give us the chance to offer a great experience...More

Reviewed 12 July 2017

The rooms small and dirty. We had to request to have the room cleaned, the bed sheets changed. The Wifi would go out sometimes. Breakfast was a joke. There is nothing in the room to have a treat, like coffee, no ICE. The service was...More

1  Thank Frank A
Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 14 July 2017

Dear guest, We apologize for not meeting your expectations. The cleaning service is something we are already taking care of since this is our main service. In what concerns the breakfast topic, We put all the effort in offering a good and tasty breakfast according...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$37 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$37 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (29)
Dining (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lmh1391
21 December 2016|
Answer
Response from Israel G | Property representative |
Dear guest, Thank you for your kind question. The earliest you can check in depends on our availability at the moment of your arrival. Our established check in time is at 3:00 pm, but sometimes we can make some exceptions... More
0
Votes
Eduardo B
3 November 2016|
Answer
Response from Eres Mi M | Reviewed this property |
They do not, parking is free for guests but it is also exclusive for guests, I'm sure you'd be able to find some parking garage that would keep your car but, being Juárez, I do not recommend it, it probably would not last... More
0
Votes
Room Tips
"Best to get room closer to the elevators for easy access"
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"Do not book! Very bad !"
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"All rooms seem to be good."
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"WiFi is only available in the lobby. Bring a COPY of your RESERVATION upon check-in as the receptionists try..."
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