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Hotel Lucerna Ciudad Juarez

Paseo Triunfo de la Republica #3976 Partido Escobedo, Ciudad Juarez 32200 Mexico
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Airport Transportation
Concierge
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
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Location
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Contact
Paseo Triunfo de la Republica #3976 Partido Escobedo, Ciudad Juarez 32200 Mexico
Name/address in local language
E-mail hotel
Getting there
El Paso Intl Airport11 km
Abraham Gonzalez Intl Airport11 km
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Reviews & more
136Reviews
85Photos
7Q+A
13Room tips
Traveller rating
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Stayed at Hotel Lucerna for 3 nights. Got a double bed room on their topmost floor (8th) overlooking Juarez (south views).

The good:

- Rooms were spacious.
- Kind of clean.
- Free parking.

The bad:

- Pool is cold, as in ice water cold, this was beginning of september and the
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The receptionist both very rude! We asked for 2 double bed on reservation we got a king hard bed! They made our party stay in 2 separate rooms and different floors we paid double. A/c would not adjust and was soooo hot! Considering it being Juarez that hotel needs to be at max $3
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Very disappointed and dissatisfied with our stay here. The rooms were outdated, the beds are not comfortable, the pillows are old and uncomfortable. Very old air conditioner system with air that made us all sick. The food of the restaurant was very bad, not up to the Lucerna bran
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Juarez is not exactly a tourist mecca, so I wasn't quite sure what to expect when staying here. I was most pleasantly surprised. While Juarez itself can be a pretty rough place, this hotel is situated in one of the safer areas, on a wide boulevard and generally more modern busine
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Great place in the middle of everything . their rooms are clean and very comfortable. the pool and Lounge are also great for relaxing after a long day of business or being out and around with family very highly recommended
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHotel Lucerna Ciudad Juarez
Lucerna Select 1 King
A beautiful balcony... The downside: Traffic noise, but bed is so comfortable that I fell sleep
view from the 3rd floor, street side
The view of the mountains from my room
Previous
Is this close to Mexican consult?
It is too far to walk to unless you really have a need. It is about 8 miles away I think.
1 vote
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Does the hotel have a guarded parking lot? Do the rooms have safes?
The parking lot isn't very big, and there's someone around, but not always, and no safes in room.
1 vote
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Do they charge a deposit when you check in? Or do you just pay the full amount?
They will pre authorize your credit card which is standard practice for any additional charges and when you leave they will cancel the authorization. Or you can pay for room on arrival and then say that you don't want to open an account to sign from the restaurant etc. - your choice.
0 votes
Does the hotel have easy transportation to and from El Paso. Or is better to fly into Juarez?
Do you have good Internet access?
0 votes
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Is it easy to get from El Paso to your hotel? Is there a shuttle? Or is it better to fly in and out of Juarez? Is there a shuttle to the hotel from the air port in Juarez? Do you have a shuttle to US consulate and medical clinics? Can you help my husband with his Consulate processing by helping him get to and from his appointments and insuring good internet access and also by being a safe place for him to stay ? I would rather him not go out to much. Do your room have a mini fridge? Is your restaurant open 7 days a week for all 3 meals ?
I was actually there for a funeral and had driven into Juarez. Getting around seemed fairly easy, there were lots of buses, however maybe if you contacted the Consulate they may be able to help you with answering your questions as I was there on other business. Hope you find your answers
1 vote
Previous
12
"views looking south"
"I would opt for a room facing the pool. The other side faces a busy commercial avenue."
"Rooms have balconies, get a high floor for a nice view."
"The higher the floor, the better view. Have a drink in your balcony during sunset."
"512 with balcony and great view over the city and mountains"
Previous
PRICE RANGE
US$78 - US$107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerna hotel ciudad juarezhotel lucerna ciudad juarez
LOCATION
MexicoNorthern MexicoChihuahuaCiudad Juarez
NUMBER OF ROOMS
138
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