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See all 34 hotels in Ciudad Juarez

Hotel Lucerna Ciudad Juarez

122 reviews
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Traveller (49)
Room & Suite (25)
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Overview
  • Excellent57%
  • Very good21%
  • Average13%
  • Poor4%
  • Terrible5%
Travellers talk about
“back in the day”(2 reviews)
“clean rooms”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hotel Lucerna Ciudad Juarez
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)Write a Review
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33
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4
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LanguageEnglish
33
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9
4
0
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All reviewsbreakfast buffetback in the dayclean roomsnice hotelattentive personnelroom servicefeel safefirst floorother hotelstake carecleannessbordermexicoconsulatelinenciudadpillows
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1 - 5 of 57 reviews
Reviewed 3 weeks ago via mobile

We stayed Christmas eve and I was surprised at how well kept the hotel is. Very modern, clean and confortable. The staff is very friendly, included free wifi and breakfast. The room service was delicious and super fast.

Thank PalomaC26
Reviewed 3 weeks ago

I had not been to the Hotel Lucerna in some time. I was hoping it would be as nice as it was a few years back. I was pleasantly surprised as it is even nicer than I recall it. First, the service, from the front...More

Thank Elizabeth L
Reviewed 29 October 2017 via mobile

Everyone always worries about mexico however this place.I felt safe just like your hotels in United States.The staff was very nice,helpful and courteous.Very good variety for the breakfast buffet.Clean rooms nice and modern very very good wifi.I mean I had to go online to do...More

2  Thank Miriam D
Response from Pedro S, CM at Hotel Lucerna Ciudad JuarezResponded 8 November 2017

Dear guest: We thank you your opinion, it is very important for us this feedback. We hope to have the opportunity of hosting you in this your Home Lucerna Juárez. Regards!

Reviewed 24 April 2017

We live in New Mexico and went to Cd Juarez frequently back in the day. After the crime started escalating, we stopped going. After speaking with some of the locals, we decided to take a weekend adventure and Hotel Lucerna was recommended. It was easy...More

2  Thank lisacnm
Response from Pedro S, Community Manager at Hotel Lucerna Ciudad JuarezResponded 28 April 2017

Dear guest: We thank you your opinion, it is very important for us this feedback. We hope to have the opportunity of hosting you in this your Home Lucerna Juarez. Regards!

Reviewed 23 April 2017 via mobile

I love everything. I planned a romantic get away and Lucerna exepted the challenge. From the bartender making the best drinks and giving us the best entertainment suggestions for fun evening in Juarez to the morning buffet. I love the bellhops they were so cute...More

Thank Gaby R
Response from Pedro S, Community Manager at Hotel Lucerna Ciudad JuarezResponded 24 April 2017

Dear guest: We thank you your opinion, it is very important for us this feedback. We hope to have the opportunity of hosting you in this your Home Lucerna Juarez. Regards!

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Airport Transportation
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (25)
Dining (7)
Pool & Beach (6)
Hotel & Grounds (41)
Bathroom (6)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Michael P
8 March 2017|
AnswerShow all 2 answers
Response from WldTvlr26 | Reviewed this property |
The parking lot isn't very big, and there's someone around, but not always, and no safes in room.
1
Vote
josefina n
29 October 2016|
Answer
Response from Christian G | Reviewed this property |
They will pre authorize your credit card which is standard practice for any additional charges and when you leave they will cancel the authorization. Or you can pay for room on arrival and then say that you don't want to... More
0
Votes
Jose Manuel A
28 March 2015|
AnswerShow all 2 answers
Response from Jose Manuel A |
Do you have good Internet access?
0
Votes
Room Tips
"Rooms have balconies, get a high floor for a nice view."
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"The higher the floor, the better view. Have a drink in your balcony during sunset."
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"512 with balcony and great view over the city and mountains"
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"ask to see the room first! VERY NOISY all traffic noise can be heard ALL NIGHT"
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