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Stayed at Hotel Lucerna for 3 nights. Got a double bed room on their topmost floor (8th) overlooking Juarez (south views).
- Rooms were spacious.
- Kind of clean.
- Free parking.
- Pool is cold, as in ice water cold,...More
The receptionist both very rude! We asked for 2 double bed on reservation we got a king hard bed! They made our party stay in 2 separate rooms and different floors we paid double. A/c would not adjust and was soooo hot! Considering it being...More
Very disappointed and dissatisfied with our stay here. The rooms were outdated, the beds are not comfortable, the pillows are old and uncomfortable. Very old air conditioner system with air that made us all sick. The food of the restaurant was very bad, not up...More
Juarez is not exactly a tourist mecca, so I wasn't quite sure what to expect when staying here. I was most pleasantly surprised. While Juarez itself can be a pretty rough place, this hotel is situated in one of the safer areas, on a wide...More
Great place in the middle of everything . their rooms are clean and very comfortable. the pool and Lounge are also great for relaxing after a long day of business or being out and around with family very highly recommended
Response from Christian G | Reviewed this property |
They will pre authorize your credit card which is standard practice for any additional charges and when you leave they will cancel the authorization. Or you can pay for room on arrival and then say that you don't want to... More
They will pre authorize your credit card which is standard practice for any additional charges and when you leave they will cancel the authorization. Or you can pay for room on arrival and then say that you don't want to open an account to sign from the restaurant etc. - your choice.