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Hotel Consulado Inn

Traveller (3)
Room & Suite (11)
Pool & Beach (5)
Overview
  • Excellent23%
  • Very good9%
  • Average18%
  • Poor14%
  • Terrible36%
  • 23 Jul 2017
    “Worst Hotel Attitude in 34 years of travling”
  • 13 Jul 2016
    “Worst Hotel so far”
Ejercito Nacional 8821 Col. Las Fuentes, Ciudad Juarez 32377 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Room Service
3 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (22)
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1 - 5 of 9 reviews
Reviewed 23 July 2017

We booked 3 rooms for a week with the intention to possibly stay two to three weeks Our team flew in from Monterrey Mexico , to do a project in a local factory The lady at the front desk was obliviously no happy before we...More

Date of stay: April 2017
Thank mcwprofab
Response from Rosario R, Director de Relaciones con Clientes at Hotel Consulado InnResponded 2 days ago

Hi! We are very sory for what happened. By now, the front desk person is not with us anymore. We apologize for what have you experienced. We never knew about it. Thank you for your feedback. As always, we stay in touch and at your...More

Reviewed 13 July 2016 via mobile

About every four months I travel, and I never stay in the same hotel. A few days before I stayed at another hotel near by and the stay was pleasant. This hotel was slightly cheaper and was right next to the hotel I stayed previously,...More

Date of stay: July 2016
Thank GabrielG169
Response from Rosario R, Director de Relaciones con Clientes at Hotel Consulado InnResponded 2 days ago

Hi! We are very sory for what happened. We apologize for what have you experienced. Now we have improving our service. We hope you come again to see all the improvements. As always, we stay in touch and at your service.

Reviewed 6 November 2015 via mobile

Me and my husband stay here for 3 days... the rooms were clean but if your on the 4th or 5th floor the rooms are not as clean. Its not far from consulate and the staff is nice. It has a pool and free shuttle...More

Date of stay: October 2015
1  Thank Gema J
Response from Rosario R, Director de Relaciones con Clientes at Hotel Consulado InnResponded 2 days ago

Hi Gema, thank your for your feedback. It is from some years ago but we are gald you stayed with us.

Reviewed 4 October 2015 via mobile

Would not recommend this for a dog house. Everything is dirty, smelly,stained. beds are hard as rocks. Pillows are too. Carpeta so dirty i wear shoes all the time. Only half of the shower head works. Water is barely warm. Nothing hot about it. It...More

Date of stay: October 2015
2  Thank Misty C
Response from Rosario R, Director de Relaciones con Clientes at Hotel Consulado InnResponded 2 days ago

Hi Misty. We are sorry for what you have experienced back then. Now we have improved every corner of our hotel, starting. As always, we stay in touch and at your service.

Reviewed 26 May 2015

Compared to the many other hotels (inns) in the area around the US Consulate in Ciudad Juarez, this one needs much updating for the price paid. Our room was a two bedroom with only one bed. The space left could have been perfect for a...More

Date of stay: May 2015
Thank SVU2015
Response from Rosario R, Director de Relaciones con Clientes at Hotel Consulado InnResponded 2 days ago

Hi!. We are sorry for what you have experienced back then. Now we have improved every corner of our hotel, starting. As always, we stay in touch and at your service.

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About
Description
Estamos localizados a 5 minutos del consulado. Nuestro servicio y atención al cliente nos diferencian de los demás hoteles. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Wheelchair Access
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
157
Price range
US$41 - US$53 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Consulado Ciudad Juarez
Location
Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Hotel class
Room types
Family Rooms
Number of rooms
157
Price range
US$41 - US$53 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Consulado Ciudad Juarez
Location
Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Photos
Traveller (3)
Room & Suite (11)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
gjaquez09
16 June 2016|
Answer
Response from DanielGamez89 | Property representative |
Yes, the parking is always guarded and monitored by CCTV.
0
Votes
javiers1231
7 April 2016|
Answer
Response from DanielGamez89 | Property representative |
Hi Javier, yes we offer free shuttle service from and to the american consulate every 30 minutes.
0
Votes
Kaylaorn
21 January 2015|
Answer
Response from DanielGamez89 | Property representative |
Hi! There are some florist around us!
0
Votes
Room Tips
"The east facing side of the hotel gets very hot because all the sunlight, starting very early in the morning."
SVU2015
26 May 2015
Read review
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