Hotel Real del Rio Tijuana
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Avenida Jose Maria Velazco 1409 A Zona Urbana Rio, Tijuana 22300 Mexico
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US$101
US$101
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Room & Suite (34)
Dining (2)
About
#15 of 74 in Tijuana
Location
Cleanliness
Service
Value
Hotel Real del Rio Tijuana is an excellent choice for travellers visiting Tijuana, offering many helpful amenities designed to enhance your stay.
Close to some of Tijuana's most popular landmarks, such as Monumento Abraham Lincoln (0.3 mi) and Glorieta Independencia (0.8 mi), Hotel Real del Rio Tijuana is a great destination for tourists.
The rooms offer a flat screen TV, air conditioning, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Hotel Real del Rio Tijuana features 24 hour front desk, a concierge, and room service. In addition, as a valued Hotel Real del Rio Tijuana guest, you can enjoy a fitness center and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
While visiting Tijuana, you may want to try some filet mignon at one of the nearby restaurants, such as Mision 19.
Enjoy your stay in Tijuana!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Karaoke
Car hire
Business Centre with Internet Access
Banquet room
Car park
Wifi
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Safe
Bottled water
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Location
Full view
90Good for walkers
Grade: 90 out of 100
47Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
Avenida Jose Maria Velazco 1409 A Zona Urbana Rio, Tijuana 22300 Mexico
Name/address in local language
Getting there
Car HireSee all Tijuana car hire
247Reviews16Q+A25Room tips
Reviews
Traveller rating
- 88
- 90
- 32
- 12
- 25
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Popular mentions
Rooms are beautiful BUT the staff is coarse and hostile. Also they will charge for everything and they are misleading in the pictures of what they might offer as breakfasts and the true meal. I always stay in the Westin hotels so I don’t mind paying for GOOD service but this hotel does not have that. They still have much to learn of hospitality and service. I will not be coming back and next time I will choose a reputable known hotel that is tied to good standards.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Don’t stay here.
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Helpful
Response from G S, Otro at Hotel Real del Rio Tijuana
Responded 2 days ago
Hello Ms. kissifusita, we are very sorry you were unhappy with us, we will work hard to solve the problem you found during your stay, We regret any inconvenience you may experience. Thank you for letting us know.
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My girlfriend had surgery at a nearby hospital (a block away) we stayed here as art of her surgery package. There were a lot of other patients here as well. You would think that a hotel that has a contract with the hospital that are mostly Canadian and American patients would have TV in English. Now, tv is usually not a big deal but considering after surgery most in recovery are expected to rest. With only 1 English station playing old episodes of 'Criminal Minds' and old movies 'Men in Black' 'Baywatch' it was extremely frustrating. Was told 20 minutes for the room to be ready but it took 90 minutes. Just be honest people, if it's going to take 90 minutes, then say so. There were over 10 of us checking in and waiting in the lounge right in front of the desk but no one from the desk (who could see us clearly) offered us an update as to what was going on. Again, most were surgery patients and just needed to lay down, however an entire football team was checked in before us. Not cool. Location is good, felt very safe. A lovely Mexican restaurant across the street with good prices and good food.…
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from G S, Otro at Hotel Real del Rio Tijuana
Responded 2 days ago
Hola Ms. Denise, .we appreciate your comments, we are working to have more channels and more confort to your stay, we regret the inconvenience that this caused. Thank you for choosing us.
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Positives: Good location in the Zona Rio area. The hotel felt safe and secure. The front desk are very friendly and speak good English. The other staff I had interactions with were also very friendly (cleaning staff, staff that deliver room service) The room service food is good and punctual. Negatives: The rooms are slightly modern, yet outdated. Rooms are lacking some basic amenities such as a fridge, coffee and desk space. The pillows are very uncomfortable and too large to properly sleep on, I had to make pillows out of towels. The beds are comfortable though. No outlets by the beds, the only outlets are on the opposite side of the room by the TV. The walls are paper thin, you can hear the TV from the adjoining room as if the TV in your room is on. Also, the doors are not sound proof, you can hear everything right outside your door. The hotel was undergoing construction which created a lot of noise throughout the day. The hotel should be cheaper for what it is, it should be around $50 instead of $70; therefore, I can't say the hotel is a great value. The hotel is undergoing renovations so perhaps it will be nicer once the renovations are complete and represent better value.…
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Date of stay: June 2021Trip type: Travelled
Value
Service
Room Tip: Don't stay on the first floor.
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1 Helpful vote
Helpful
Response from G S, Otro at Hotel Real del Rio Tijuana
Responded 2 days ago
Hola, we appreciate your comments, we regret the inconvenience that this caused. Thank you for choosing us.
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I stayed overnight in May and it was a generic experience. The location is close to my fertility clinic so I decided to book again today. We accidentally put the wrong dates on expedia. The hotel refused to change the dates when expedia asked them TWICE. I then called the hotel directly and they refused to change the dates. No compassion to the fact that we do not live in Mexico and it was an honest mistake. DO NOT STAY HERE, Room is noisy, AC doesn't work when u leave and no fridge/microwave. Food at restaurant was bland. The guy we talked to today literally didn't care!
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Date of stay: June 2021Trip type: Travelled
Helpful
Response from Ricardo Arellano, Director General at Hotel Real del Rio Tijuana
Responded 10 Jun 2021
Apreciable Anonimo... es su 2o ESCRITO EN DIFERENTES PLATAFORMAS. en la otra menciono que su estadia habia sido muy buena le reitero tenemos diferentes opciones para su eleccion... REMBOLSABLES Y NO REMBOLSABLES. las cuales Usted puede ver claramente sus restricciones.... aun asi nuestro colaborador de RESERVACIONES NO FUE INDOLENTE...LE OFRECIO UNA TARIFA NUEVA CON GRAN DESCUENTO DEBIDO A SU ERROR HONESTO DE FECHAS. aqui con nosotros siempre apoyamos a los HUESPEDES , hasta donde los contratos nos permiten prueben y veran que es verdad.... SI PUEDEN Y LES APETECE BRINDEN SUS DATOS Y LOS CONTACTO
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I pick up with Eric and I want to home and we want to hotel and I eat food and soda and I get to room and I sleeping in the mom room and her bathroom I want to bathroom and her dad and I am not sure why
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Date of stay: August 2019
Helpful
Response from Ricardo A, Director General at Hotel Real del Rio Tijuana
Responded 12 Aug 2019
gracias por su visita lo esperamos siempre
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PRICE RANGE
US$97 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
105
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Claim Your Listing Frequently Asked Questions about Hotel Real del Rio Tijuana
Which popular attractions are close to Hotel Real del Rio Tijuana?
Nearby attractions include Monumento Abraham Lincoln (0.5 km) and Border Tours (0.4 km).
What are some of the property amenities at Hotel Real del Rio Tijuana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Hotel Real del Rio Tijuana?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Real del Rio Tijuana?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Real del Rio Tijuana?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Real del Rio Tijuana?
Conveniently located restaurants include Mision 19, Villa Marina, and Marenca Restaurante.
Are there opportunities to exercise at Hotel Real del Rio Tijuana?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Real del Rio Tijuana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Real del Rio Tijuana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Real del Rio Tijuana?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Real del Rio Tijuana?
Many travellers enjoy visiting South Bay Salt Works (11.6 km), Gunpowder Point (15.9 km), and Community Congregational Church (14.4 km).