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Hotel Real del Rio Tijuana

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Hotel Real del Rio Tijuana
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202 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed 3 days ago NEWvia mobile

Stayed here for 3 days during the week, must say it is very nice place and the people took very good care of us. This place has very clean rooms and property. Restaurant on property was great and again the people here are just wonderful. The locals are very friendly and honest, they help in any way they can. Staff...

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Helpful?
Thank Gus B
Phoenix, Arizona
Reviewed 1 week ago via mobile

This was a great place especially for the money but wow was it loud. It's super close to two major roads and it feels like you are sleeping on a highway. Perhaps their are rooms that are quieter but Ours was rough. Save your money on the junior suite, the extra space was poorly laid out and not very useful....

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1Thank Gluch
Ricardo A, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

gracias por su comentario, nos esforzamos por atenderle lo mas cordial y atentos le informo que en breve iniciaremos con...

Reviewed 4 weeks ago via mobile

Didn't get a good night's sleep because the music from 600 feet away went on from 9pm to around 7am. Should have read the reviews before booking. I called the office and spoke with the manager about the thumping and vibrating in my room and he lied to me and said that this usually doesn't happen lol, that was a...

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1Thank Judy g
Ricardo A, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

buena mañana... disculpe en Hotel Real del Rio......... no existe ningun salon de baile o centro nocturno con musica.. en...

Reviewed 30 December 2016 via mobile

My wife and I gad a wonderful visit to TJ and this hotel was top-notch. I really appreciated the outstanding customer service we repeatedly received from Alonzo. He made it the place perfect for us, and I found it to be a great value, and a wonderful surprise! Thumbs up!

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Thank Mike S
Reviewed 12 December 2016 via mobile

Nice hotel, price reasonable comparing it with a hotel down the street, city express hotel , is pricer and not as nice as this hotel, I've stayed here 2 times. I feel safe and secure, zona Rio area, business district. My air conditioning was not working and a service worker came to fix in a reasonable amount of time. I...

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Thank Carlos D
Ontario, California
Reviewed 8 November 2016

it is a nice quite place to stay with a great bar and bartender. really quite. great place. I would recommend to all family and friends. amenities are few food is plenty available stores are near and they even have a starbucks.

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Helpful?
Thank 983virginia
Management response:
Google Translation

gracias y continuaremos esforzandonos

Reviewed 26 October 2016

Modern hotel situated in the Rio district and within walking distance to shops and restaurants. Street outside can be empty but safe to walk around. Short taxi or uber ride to almost all parts of the city. Service at registration was pretty slow and come across as not too friendly. Intimidating is too strong a word. All men behind the...

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Helpful?
Thank C H A
Hotel d, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

Gracias por su tiempo al escribir.. su opinion es valiosa... y consideraremos los puntos a mejorar.. asi mismo le informo...

Reviewed 16 October 2016

Make sure you get the size bed you specified. Ours went from a king down to a double. The hotel is centrally located for you to find museums, but even the exercise room is normally locked. No pool, no hot tub, but you will probably like decor, glass shower doors, room size, halls, service, and views.

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Thank Corvin B
San Jose, California
Reviewed 15 October 2016 via mobile

Terrible customer service! Never ever will i stay here! We got to out rooms and we found that the beds are small, pillows are very poor quality and lastly the Rooms need a card to activate lighting and AC; which front desk did not explain to us. They expect their customers to read the card holder with instructions. Worst hotel...

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Helpful?
Thank Lorena L
Hotel d, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

buenas tardes:: lamentamos de gran manera su comentario acerca de las instalaciones. solo como informacion nuestras camas son reglamentarias de...

Reviewed 10 October 2016

My girlfriend and I really enjoyed our stay. Service was very good. Hotel Real could use softer towels though. There on the rough side but other than that I'll give them 2 thumbs up. Staff is very helpful.

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Helpful?
Thank Ronnie P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hotel Real del Rio Tijuana

Address: Avenida Jose Maria Velazco 1409 A | Zona Urbana Rio, Tijuana 22300, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: €64 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real del Rio Tijuana 3.5*
Number of rooms: 105
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real del Rio Tijuana staff and other travellers.
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Questions? Get answers from Hotel Real del Rio Tijuana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud noise from air conditioner can be bothersome.”
 of 5 bubbles , 26 Oct 2016 | Read review
“Avoid rooms facing towards the front of the hotel. The beeping coming from the bulldozers might wake you up.”
 of 5 bubbles ronniep688, 10 Oct 2016 | Read review
“end rooms (417, 317 etc.) are on the end so quiet as only neighbours on one side.”
 of 5 bubbles 51shanah, 8 May 2016 | Read review
“Some rooms are indoor and some are outdoor (motel style).”
 of 5 bubbles davecarreno, 13 Apr 2016 | Read review
“any but close to elevator for seniors as its still quiet near el.”
 of 5 bubbles ranchinthecountry, 2 Apr 2016 | Read review
5 of 5