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Tijuana Marriott Hotel

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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Tijuana Marriott Hotel
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542 Reviews from our TripAdvisor Community

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Showing 417: English reviews
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A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 2 days ago NEWvia mobile

I'd like to encourage all waitress of this hotel to follow Andrés way of working. Service was excellent, and he always looked for helping me in anyway. Conversation was awesome, by the way. It is very relaxing at the end of the day to take a rest at the 10th level of this hotel. Paying the difference worth it. Very...

Thank A TripAdvisor Member
Reviewed 2 weeks ago

The rooms are spacious and clean. They are bright, plenty of outlets, great wifi. Bathrooms have plenty of hot wáter and good wáter pressure. The morning buffet is a great value for the money. A mix of Mexican and American dishes. I want to thank Maria Carmen for her great personality and big smile. Maria, thank you for making me...

Thank Casey B
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for staying at Marriott Tijuana and letting us know about my coworkers great job , restasure i will let them know , thanks once more .

Reviewed 3 weeks ago

Rooms were clean and nice quite hotel . Staff in the lobby were friendly and are eager to help the drinks at the bar are reasonable priced . The front desk agent I encountered wasn't pleasant perhaps she was having a bad day she would not honor my request for a King room which is on my profile with Marriott...

Thank Trobb30
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thanks for allowing us to know about your stay , will definitely look into our Reception people , am sorry we where not up to your expectations , i sure hope you give us another chance .

Petropolis, RJ
Reviewed 22 March 2017 via mobile

With Marriott, you know what you will get. Standard rooms, comfortable beds, good service, nice breakfast snd great gym. Not a bit of local flavour, but it is what it is. Overall, good, safe option. The place is not exactly new, but is well maintained.

Thank DFM66
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest , allow me to thank you for having choose Marriott Tijuana and for allowing us to know about your stay , we sure hope to have you back soon .

Chicago, Illinois
Reviewed 19 March 2017 via mobile

I was pleasantly surprised to experience a stellar stay at the Marriott. The room was comfortable and tidy, and the executive lounge was very nicely appointed. The coffee machine worked really nicely and the staff was extremely nice. I also liked the location of the hotel as it was close to a lot of restaurants, even walking distance. There is...

Thank zoobearz
Alejandra M, Guest Services at Tijuana Marriott Hotel, responded to this review

Dear valued guest, Thank for taking the time to share this kind review. We are very happy to hear that you enjoyed your stay at the Marriott Tijuana Hotel, for us it is very important to see that we met your expectations. We hope to see you coming back soon. Do not miss the opportunity to spend some summer time...

Avondale, Arizona
Reviewed 13 March 2017 via mobile

I recently traveled to Tijuana, Mexico for 5 days and stayed at the Marriott. I was greeted at the door by very professional bellboys who were polite and eager to help. The lobby has a bar and deli tucked into the decor. Couches and flatscreens buzzing (not over powering) invite you to relax. We were checked in quickly and efficiently,...

Thank Avelinne
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest , i appreciate your positive feedback about our hotel , we do take pride in catering to our guest , thank you for giving us a perfect rating and recommending our hotel to other travelers , hope to have you back soon .

Reviewed 9 March 2017 via mobile

I stayed here pre-op and post-op after having the gastric sleeve done in Tijuana...they were very welcoming, friendly and helpful. The rooms were really nice ! I would definitely stay here again. I supplied pics of the king room but I also stayed in a double which was just as nice. My wake up call was a knock on the...

1Thank Tamraka M
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest , we surely appreciated you have taken time to answer to our Guest Review and allowing us to kmnow about your stay among us . Hopefuly your back at home feeling much better , thanks for allowing us serve you .

Superior, Wisconsin
Reviewed 3 March 2017

Good service from the minute I walked in the door. Alberto took my bag and was with me through check in to my room. Good asset to the Tijuana Marriott. The Marriott company should continue to find excellent talent and customer skills like Alberto for all their locations.

Thank mlind24
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest , rest assure that i will pass your comments to Alberto Cruz , Bell Boy , and will thank him for a job well done , hope to have you back soon .

Hudson, Colorado
Reviewed 3 March 2017

The Tijuana Marriott was without a doubt the best hotel experience I have ever encountered. Alberto (bell boy), Daniel (waiter), Sofia (waitress), and Marco (bartender) gave personalized service that was outstanding. The rooms were spotless, the beds comfortable, and the wifi flawless. There was no area of service that was not provided. The shuttle was timely. The cab service for...

Thank colvinhjr
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest thank you vere much for candid review of your resent stay at our Marriott Tijuana , rest assure i will let my co-workers know about such a great job that they have been doing we greatly appreciate your comments , hope to have you back son , thank you .

Reviewed 22 February 2017

Had a wonderful time and stay at the Marriott Hotel in TJ, with my family over the christmas holidays the Marriott it is so close to the Mall, and the Casino and the Stadium which also has Club Tijuana, with an amazing bar upstairs and tv screens for watching world wide sports, and a view of the field of the...

Thank Gally P
Ricardo L, Chief Concierge at Tijuana Marriott Hotel, responded to this review

Dear Guest , thanks for your positve comments , we are glad to hear that you have enjoyed your stay at Marriott Tijuana and that our staff made your stay a pleasent one , hope to see you back soon . muchas gracias .

161 photos of this hotel

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14/05/2017 15/05/2017
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Condimento Restaurant
Condimento Restaurant
Cuisines: Mexican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in Tijuana, the elegantly-appointed Tijuana Marriott Hotel is Mexico's premier hotel. Our property is situated in close proximity to the Tijuana business district, Rio Shopping Center and many of the local area's best sites and attractions. When you stay at our hotel in Tijuana, be sure to take advantage of our modern restaurants, state-of-the-art fitness center, beautiful pool and comfortable bedding! ... more   less 

Additional Information about Tijuana Marriott Hotel

Address: Boulevard Agua Caliente No. 11553 | Baja California, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: €131 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tijuana Marriott Hotel 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott
Hotel Style:
#1 Family Hotel in Tijuana
#2 Romantic Hotel in Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Tijuana Marriott Hotel staff and other travellers.
24 questions
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6 months ago
Rancho Cucamonga, California
Aliquippa, Pennsylvania
3 months ago

See all questions (24)

Questions? Get answers from Tijuana Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i was upgraded because i'm an awards member.”
caseyb542, 15 Apr 2017 | Read review
“Don't stay near the ice machine kind of noisey”
Trobb30, 10 Apr 2017 | Read review
“Don't waste extra $$$ on balcony rooms.”
mlind24, 3 Mar 2017 | Read review
“The balcony rooms-not worth it. Also, request a room with a window. Windowless are next to the elevator bank, which you hear at all times.”
yonnay, 13 Feb 2017 | Read review
“Window rooms were extremely quiet, sunny, no issues whatsoever.”
ginsin007, 20 Jan 2017 | Read review
5 of 5
US$134* /night
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Prices are for 1 room, 2 adults
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