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Hotel Pueblo Amigo Plaza & Casino

Via Rapida Oriente 9211 Zona del Rio, Tijuana 22010 Mexico
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Free cancellation until 10/06/22
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Traveller (99)
Room & Suite (43)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.


#11 of 75 in Tijuana
Pueblo Amigo Plaza Hotel & Casino is ideally situated in the exclusive Zona Río, part of the most important commercial and financial area in the city of Tijuana. It is the closest hotel to the U.S. border and is within minutes of strategic points such as Tijuana's International Airport and the city of San Diego.Hotel Pueblo Amigo boasts the famous "El Patio Restaurant" its daily breakfast buffet is traditional and well renown by locals. The property offers unique in-house entertainment featuring a Sports Center, Casino and gaming rooms. High Technology is also available with WiFi In-Rooms and most public areas. We are happy to provide many other amenities including: a bilingual staff, private parking, round-the-clock security, Meeting and Banquet Rooms and a free shuttle to the U.S. border. Near the Hotel, there is one of the main hottest spots for dancing and enjoying the music of the moment, Alebrijes! the best antro as of today, only at Pueblo Amigo.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Casino and Gambling
Game room
Airport transportation
Electric vehicle charging station
Secured parking
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Nightclub / DJ
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, Spanish
202Reviews16Q+A29Room tips
Traveller rating
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Time of year
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Popular mentions
Berkeley Travel wrote a review Oct 2021
Columbus, Ohio24 contributions34 helpful votes
PERSONAL REVIEW I selected Hotel Pueblo Amigo because of the reviews and its proximity to my Dentist, Dr. Dalia (review will be available by 10/17/21). First, Tijuana is not like Cancun; so guests (American) should expect that people in Tijuana speak Spanish - so, get Google translate :-) Despite my broken Spanish, the staff was very friendly and patient as I worked to remember my high school Spanish. The hotel - and everywhere in TJ - takes health and safety very seriously. They take your temperature when you walk in the door, give hand sanitizer, everyone is wearing a mask, etc. Honestly, the compliance and way people adhere to rules is far more consistent here than in many parts of the US. We stayed in renovated/executive room. It looks just like the picture. Large room, comfy beds/bedding, etc. The only drawback: The shower door opens in, so that can be an ordeal. And there is not a view. But, the room was pleasant and the temperature was perfect. We ordered room service twice while here. The fruit/yogurt was amazing! That probably sound ridiculous, but it was super fresh and tasty. And room service was affordable. We learned that the "charge it to the room" concept isn't the same here, but it wasn't a big deal. Just hand the person cash or they have a card reader. There are taxis available, Uber will pick-up out front OR you can use a driver. Close by (on the other side of the plaza): grocery store, pharmacy, local restaurants, dog groomer and an amazing smoothie/fresh spot: La Bella de Miochana - just outside of Ley's.
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Date of stay: October 2021
1 Helpful vote
emily41978 wrote a review Sep 2021
Seattle, Washington56 contributions22 helpful votes
I have mixed feelings about my experience at Hotel Pueblo Amigo Casino. I was super excited to see that the executive rooms allowed for an early check-in and a late check-out, as I had to work remotely while there. I found that the rooms were fantastic, the only thing that seemed to be missing was some sort of fridge. There wasn't a way to keep things cool, and if there was an ice machine it wasn't super obvious. The room was clean, and the amentities in the bathroom more than covered my needs. The things that I had an issue with: The website states that there are canapes and drinks available from 5am -7pm. The actual time for this is 5pm-7pm. I must have checked several times before calling finally and being told it was PM. At 5:15 pm or so I ventured over to the lounge again and there was still nothing set out. Staff seemed confused about my questioning of the food and beverages, but then were able to get me a menu and I placed an order after about a 15 minute wait. Food was fresh and the drink was really good. I would imagine that perhaps before Covid food was set out like a buffet, but there was nothing out at all. Not even beverages like water, etc. I did not see anything going over there for breakfast the next morning, and honestly it felt like so much effort the night before that I felt bad so I didn't push it. The last bit of frustration was in the check-out situation. I received a call at 11:30am asking me if I was ready to depart by noon, and the staff seemed to be unaware that their website says that check-out is by 3pm for Executive rooms. My key stopped working at noon and they reauthorized it, but I had to run back downstairs for no reason, and then back up again. For $185 a night I expected a bit more.
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Date of stay: September 2021
2 Helpful votes
Jessica wrote a review Jun 2021
Los Angeles, California61 contributions43 helpful votes
Stayed here for a night for our weekend trip in Tijuana. Overall, the hotel was clean and lively as it has a casino and bar. The room was spacious and the AC and hot water worked fine. The furniture and bathroom are a bit dated but it was a comfortable stay. Vague smell of cigarette smoke in the room, but that’s because it is a casino hotel.
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Date of stay: June 2021Trip type: Travelled
2 Helpful votes
Nancy O wrote a review Jan 2021
Clovis, California22 contributions9 helpful votes
I rented 3 rooms for three of us traveling for dental work. We stayed 4 nights. This was my first stay ever in Tijuana so I did research where to stay. My advice is to choose this hotel AND include the breakfast with the room. First, the rooms are large and clean. Second, the staff in the hotel, restaurant and casino are helpful, friendly and kind. Third, the restaurant food was outstanding with large portions. Breakfast was amazing. The shuttle took us basically anywhere we needed to go, including to Liberty Dentil Clinic. It is within blocks of the US Border. We used Magill's Shuttle Service. For $60 dollars he picked 3 of us up and drove us to the hotel. We hired his service to take us back to our San Diego hotel as well. On time, no issues. I have done a lot of travels, and this hotel was as good as they get. Please give them your business.
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Date of stay: January 2021
Sleep Quality
Room Tip: I believe 4th floor or higher to avoid casino noise
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3 Helpful votes
softballmom7 wrote a review Nov 2020
California4 contributions3 helpful votes
Let me just start by saying this hotel and their staff were great! I went down there to take my daughter for a medical procedure. I dropped her off at 8 a.m. but their check in time is 3 p.m.. They bent over backwards to help me out and had a room ready by 11 a.m.. The rooms very extremely clean and comfortable. The hotel is taking extreme precautions due to Covid. They take your temperature at the door, supply hand sanitizer, and all employees are wearing masks with servers also wearing gloves. I ate multiple meals at the restaurant with the food being good, not very expensive, and again the waiters being so friendly and accommodating. The hotel has a shutter service and they drove me to the hospital to pick up my daughter so I didn't have to navigate the confusing streets of Tijuana. And as I was leaving, the nicest thing they did for me was to actually lead me to the border entrance we needed by following the shuttle driver there. If I go to Tijuana again, this is the only hotel I would stay in.
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Date of stay: November 2020
1 Helpful vote
Response from LILIANA SANTANA, Ventas at Hotel Pueblo Amigo Plaza & Casino
Responded 17 Nov 2020
Dear guest, we greatly appreciate your comments and your preference, we hope to see you back soon. Sincerely
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US$100 - US$140 (Based on Average Rates for a Standard Room)
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MexicoBaja CaliforniaBaja California NorteTijuana
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Frequently Asked Questions about Hotel Pueblo Amigo Plaza & Casino
Which popular attractions are close to Hotel Pueblo Amigo Plaza & Casino?
Nearby attractions include Tijuana Cultural Center (CECUT) (0.9 km), Mercado Hildago (1.1 km), and Avenida Revolucion (1.1 km).
What are some of the property amenities at Hotel Pueblo Amigo Plaza & Casino?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Pueblo Amigo Plaza & Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Pueblo Amigo Plaza & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Pueblo Amigo Plaza & Casino?
Conveniently located restaurants include Caesar's, La Corriente Cevicheria Nais, and Tacos El Franc.
Does Hotel Pueblo Amigo Plaza & Casino have an airport shuttle?
Yes, Hotel Pueblo Amigo Plaza & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Pueblo Amigo Plaza & Casino have airport transportation?
Yes, Hotel Pueblo Amigo Plaza & Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Pueblo Amigo Plaza & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Pueblo Amigo Plaza & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Pueblo Amigo Plaza & Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Pueblo Amigo Plaza & Casino?
Many travellers enjoy visiting Boone Store and Warehouse (7.3 km).