This is a very new and very clean hotel with a very large complex that has clinics and restaurants attached with also a very large exibition venue. Rooms are nice while the bathrooms are a bit small. Very tight security on the property as the area that the hotel is located may not be the safest in TJ. But a lot of TJ is not safe either. Very modern decor and nice little spa inside and cool lobby.
Great experience Start to Finish Surprised with nice facility and safety control. Convenient location and most important part of my trip, great customer service!! From Melissa at the Lobby Bar to all team members at the Front Desk. Initially planned a 1 night stay, ended staying 2 and ran remote meetings from hotel. Looking forward staying next weekend. Keep it up Quartz team. Highly recommended.
Not only is this the nicest hotel I've ever stayed at in Mexico, but it's also in the top 5 best I've ever been at in my whole life. It is so big and luxurious, offering state of the art technology throughout the hotel and in the rooms. José and his staff at the front desk (Angel and América) were so helpful and pleasant to deal with (and they all speak English very well). I can not stress enough how important it is for you to stay at this hotel if you are reading this review, you WILL NOT regret it!
We were a bit hesitant about renting a hotel in Mexico, but this hotel was seriously a great experience. The hotel is less than a 10min drive from the border. The hotel is fairly about a year old so everything is exceptionally beautiful, clean, and new. The staff is very professional and courteous. They follow strict protocols through the pandemic, which is nice. The pool and spa areas were closed. The eateries are on the premises, which allows for easy access. Their food options are subpar. I would definitely stat here again! Grocery store across the street.
We stayed recently in this hotel and really liked to much out stay. Room looks better than on the photo, bathroom is incredible, everything is very clean. We can compare as now we are in Hyatt and far is not the same, Quartz in more clean, new and safe.