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Hotel Lucerna Tijuana

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Hotel Lucerna Tijuana
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264 Reviews from our TripAdvisor Community

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Showing 190: English reviews
houston
Reviewed 2 days ago NEW

This hotel was recommended to us by a friend from Tijuana. I was initially reluctant due to the safety issues in Mexico. I was pleasantly surprised with our trip. We were taken to our room by a lovely bellman. The entire staff was very friendly. Our room was very large and clean. I was impressed with the decor. I definitely...

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Helpful?
Thank pganju
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi, Thank you for taking the time to leave us these good comments about our hotel as they are very important to us. We hope to see you again soon. Regards!

Reviewed 3 days ago NEWvia mobile

I do recommend this Hotel, parking safe, closed to everything and nice environment. A family stay for a day in town in a clean, spacious room and comfortable beds. I highly recommend staying here. The Hotel is big and in the process of more rooms !

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Helpful?
Thank Vacationdreamergirl
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi, Thank you for taking the time to leave us these good comments about our hotel as they are very important to us. We hope to see you again soon. Regards!

California
Reviewed 2 weeks ago via mobile

This is a great hotel. The staff are very friendly and helpful. The room and bath were super clean. The grounds are sweet and relaxing. Very easy drive to the beach area where the hospital is. The Sunday buffet is a work of art and the common areas clean and nicely decorated. It felt very secure there. I will definitely...

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Helpful?
Thank penelopi
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Charlotte, North Carolina
Reviewed 30 October 2016 via mobile

In Tijuana for three weeks for alternative treatments at Hospital Angeles. Stayed the entire time at Hotel Lucerna. A very good experience. My Spanish is non-existent so I was concerned. But they have many wonderful employees who are bi-lingual so there was no language barrier. The room was very nice with a balcony overlooking the pool and courtyard. To underscore...

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Helpful?
Thank Tim L
CommunityManager1, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi Tim, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

San Francisco, California
Reviewed 22 October 2016

During my boyfriends surprise birthday trip to San Diego, I decided to take the surprise even farther with an overnight in Tijuana. It's been 12 years since I was last in Tijuana, and my has it changed for the better! Made a reservation on-line 2 weeks before the trip. I drove in with a rental car, the hotel is easy...

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Helpful?
Thank Megs415
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Homestead, Florida
Reviewed 17 October 2016 via mobile

This is such a beautiful hotel. The staff is amazing and so willing to help. The restaurant they have on site is on point. The rooms are perfect. There's a blow dryer that works well, hot water lasts forever, the complimentary shampoo/conditioner did wonders for my hair, and the bed is soooo extremly comfy. I highly recommend this hotel!

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Helpful?
Thank Melanie D
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi Melanie, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Dover, Delaware
Reviewed 17 October 2016

While my husband was being treated for cancer in a Mexican Clinic for 3 weeks, we stayed at this hotel. First, it is close to some wonderful restaurants-Marenca, Villa Mariscos, etc. The restaurant in the hotel is also very good, especially for buffet breakfast on the weekend. The restaurant was able to provide a cot when my daughter visited for...

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Helpful?
Thank Tina H
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi Tina, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Loreto, Mexico
Reviewed 16 October 2016

Great Place, wonderful customer service, very helpful!! Clean and very well maintained!! The staff speak Spanish and English. Lots of parking has a shuttle and very safe taxi drivers. Coffee maker and good coffee in the rooms. Pool area is well looked after 2 restaurants and a lounge both are good.

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Thank KimandJim12777
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Canada
Reviewed 14 October 2016

We booked this hotel because it had a pool. Not all Tijuana hotels have outside space and it was important to us to have a place to relax. After settling into our room we headed to the pool with our books only to find there was a hotel addition being built at poolside. The noise was too much, as you...

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Helpful?
Thank Nothingbutfacts6
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Beverly Hills
Reviewed 3 October 2016 via mobile

I enjoyed my stay at hotel lucerna I will be staying again with them the hotel was very nice the staff was very nice and the food was great. The hotel was also conveniently located to Sanyo Cedro border only about a 10 minute taxi ride

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Helpful?
Thank Paul M
Pedro S, Community Manager at Hotel Lucerna Tijuana, responded to this review

Hi Paul, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Free Parking
  • Conference Facilities

Additional Information about Hotel Lucerna Tijuana

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: €109 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucerna Tijuana 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Lucerna Hotel Tijuana
Hotel Style:
#3 Romantic Hotel in Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucerna Tijuana staff and other travellers.
15 questions
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Questions? Get answers from Hotel Lucerna Tijuana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highly recommend the VIP floor.”
 of 5 bubbles Megs415, 22 Oct 2016 | Read review
“Skip the room by the elevator. We enjoyed having a pool view.”
 of 5 bubbles TinaH844, 17 Oct 2016 | Read review
“Pool view quieter than road side”
 of 5 bubbles KimandJim12777, 16 Oct 2016 | Read review
“Ensure to ask about the construction. The front rooms have balconies but the traffic noise makes it uncomfortable.”
 of 5 bubbles Nothingbutfacts6, 14 Oct 2016 | Read review
“Request a room from the expansion construction.”
 of 5 bubbles BigDaddy291, 21 Sep 2016 | Read review
5 of 5
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