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Grand Hotel Tijuana

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Blvd Agua Caliente 4558, Tijuana 22420 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (127)
Room & Suite (30)
Pool & Beach (6)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 69 hotels in Tijuana
Location
Cleanliness
Service
Value
Live the hospitality of Baja California at Grand Hotel Tijuana. Enjoy our amenities such as pool and jacuzzi, gym, restaurant, bar, business center, meeting rooms and much more.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Taxi service
Business Centre with Internet Access
Wifi
Rooftop pool
Outdoor pool
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
329Reviews19Q+A46Room tips
Traveller rating
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Popular mentions
Eric D wrote a review Feb 2021
Caldwell, Idaho5 contributions
My husband and I stayed at the Grand Hotel Tijuana as part of a medical tourism package. The hotel is nice, and the staff is very attentive. I won't comment on our room too much because it was part of the "hospital floor" for people traveling for medical treatment. It was fine, but I don't think it would be an accurate description of a typical room here. We had the breakfast buffet the morning we left (well, I did, my husband was fasting for surgery). The buffet was so beautiful, with many options! There was an omelet bar, dessert bar, they had the typical fruits, yogurt, and cereal, but there was also pork chops, bacon, sausage, potatoes, almost anything you could imagine for breakfast! And the staff was very COVID safe. There was hand sanitizer at each station, the staff served me, and extra steps were taken to ensure there was no spread of illness. I would love to stay at the hotel as a regular guest sometime in the future when we don't have to be there for medical reasons.
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Date of stay: February 2021Trip type: Travelled on business
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G Z wrote a review Sep 2020
81 contributions47 helpful votes
I was told this was one of the best hotels in town. Well that's not good. I would hate to see the bad ones. I had two rooms. The first room, the floor was not level. If you put a ball on the floor by the window, it rolled all the way down the hall to the door. That's was concerning. The office chair at the table had to be positioned just right so it wouldn't fall over with me in it, because of the angle of the floor. The room was clean, except for the face cloth with the brown stuff on it, I hope that wasn't what I think it was. The bed was extra firm, the only thing harder was the floor, but not by much. The walls are very thin, we could hear the couple arguing next door. They only stock amenities for one person, Coffee, shampoo, towels...ect, that's not cool. They supply no alarm clock, no clock at all actually. And no USB hook ups, or dressers. But a flat screen tv & frig with a little freezer was provided. The freezer froze anything I put on the door under it. So after getting drunk and not being able to get to the bed because the floor was as cockeyed as I was, we switched rooms. Room 2, good news, the floor was level. This room was the same a the first with four exceptions. No brown stuff on the face cloth, no safe for my valuables, no freezer in my fridge, and the big one....the walls. This room was louder than the last one. It was like the people next door were in the room with us. I investigated and found that the wall was not plum. There was a gap at the base of the window I could put the tip of my finger in. And as you followed it up to the top, it dissapeared behind the window frame. God help these people if they have an earthquake. Staff was was nice, did their jobs well, and were very friendly. Food was not great. Had some good meals, had some bad meals. But what really bothered me was being gouged on the bill. The room service menu is in Pesos. So when they charged you in dollars, they raised the price. Not cool, especially when you're bringing me pre frozen soggy cake, and screwing up my order. I never made it into the casino, or the pool.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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1cabranegra wrote a review Mar 2020
Oaxaca, Mexico33 contributions11 helpful votes
Terrific view from room, lovely pool area, helpful staff, great bathtub, comfy bed, and so quiet! Very secure. Odd to have a casino downstairs...a bit of Vegas! Two great restaurants across the street.
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Date of stay: March 2020Trip type: Travelled solo
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Response from ISABEL RAMIREZ, Ventas at Grand Hotel Tijuana
Responded 20 Aug 2020
Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!
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Lauren H wrote a review Nov 2019
Capitola, California68 contributions17 helpful votes
Couldn’t wait to leave! Broken heater. Asked for robe & they charged $20 when heater was broken & sent blankets instead! I asked for a robe not maintenance b/c I just had surgery and didn’t want to be disturbed, but they sent 2 maintenance guys who were banging around for an hour or more in my room & weren’t able to fix the heater!!! OMG! No cool or cold water in bathroom. Shower was scalding hot! Bathroom stank. Didn’t charge for deposit when we checked in so we could not charge food to room. We were suppose to be on medical floor with nurse and a group that we came with, but they OVERBOOKED! DO NOT HAVE SURGERY IN MEXICO! We all had a lot of pain while awake on OR table! I kept telling the surgeon it hurt and he did not believe me! I was shaking profusely for the entire surgery! Terrified! Painful! No post op care or written directions! They administered a lot of drugs and antibiotics that i did NOT give permission! They did not give me Valium which i did request!! NIGHTMARE! Others in our group were left in hallways ALL DAY waiting for a room change. Many broken things for our group of 15 too! Another guest in our group broke his finger on a broken pool chair! Pool was not heated, freezing cold! The guy at guest services on floor 11 obviously hated his job b/c he had an unfriendly attitude and made many errors with check-in and check out! Only good thing was soft sheets and restaurant food and drinks(were expensive)! Fruit plate was $15 USD! Shuttle taxi was good, but did take a long time, 2 hours, to get to airport! I will never return to this hotel or Mexico again! Perhaps an American chain hotel is better, but I don’t know b/c we did not feel safe enough to leave the hotel.
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Date of stay: November 2019Trip type: Travelled on business
1 Helpful vote
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Response from ISABEL RAMIREZ, Ventas at Grand Hotel Tijuana
Responded 20 Aug 2020
We feel that you will not enjoy your stay to the fullest. Thanks for your opinion. We hope to see you again in a near future. Thank you for staying with us!
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Covarrubias-Gomez wrote a review Oct 2019
Mexico City, Mexico88 contributions22 helpful votes
The building is nice. Rooms are ok. Hotel employees however have no idea of what is service. Be careful of what they charge you with. Although you have some services included, they may charge you for them if you are not vigilant. The manager don't care about the rudeness and lack of hospitality of the hotel workers.
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Date of stay: October 2019Trip type: Travelled on business
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Response from ISABEL RAMIREZ, Ventas at Grand Hotel Tijuana
Responded 20 Aug 2020
Thanks for staying with us. We appreciate your feedback!
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PRICE RANGE
US$84 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel tijuana, tijuana grand hotel
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
400
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Frequently Asked Questions about Grand Hotel Tijuana
Which popular attractions are close to Grand Hotel Tijuana?
Nearby attractions include El Enchiloso (1.1 km), Sky Zone Trampoline Park (0.5 km), and Plaza del Maestro (0.6 km).
What are some of the property amenities at Grand Hotel Tijuana?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hotel Tijuana?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at Grand Hotel Tijuana?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Grand Hotel Tijuana?
Yes, parking is available to guests.
What are some restaurants close to Grand Hotel Tijuana?
Conveniently located restaurants include Condimento Restaurant, Villa Saverios, and Mision 19.
Are there opportunities to exercise at Grand Hotel Tijuana?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Grand Hotel Tijuana?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Tijuana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Tijuana?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Grand Hotel Tijuana?
Many travellers enjoy visiting South Bay Salt Works (12.8 km), Community Congregational Church (15.6 km), and Boone Store and Warehouse (10.5 km).