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Hotel Cortez

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Hotel Cortez
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117 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Reviewed 10 July 2015 via mobile

Really an excellent place. Everything is spotless and we felt extremely safe here. They were very kind. The pool was beautiful and spotlessly clean as well. The service was exceptional, especially at the restaurant that was attached. We felt completely cared for. They are in a great spot in town. Close to everything. Definitely a great and reliable place to...

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Helpful?
Thank Mike93108
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Thank you very much for your kind remarks , one of the things we value most is the opinion of our customers. It's good to know that your stay at our Hotel Cortez was comfortable and satisfying for you . We are very grateful for the fact that you enjoyed our service and refurbished. We pass on to our staff...

San Bernardino, California
Reviewed 9 July 2015

We booked this hotel after leaving another place which turned out to be a nightmare. The Cortez was clean and very modern, the beds was super comfy, apparently we got a newer room since I seen other reviews saying their room was runned-down. It is a noisy hotel in that the rooms are all connected by a large Tiled hallway...

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Helpful?
Thank Love to Travel S
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

We thank your comments ; one of the things we value most is the opinion of our customers , as this we improve our services and achieve comfort for our customers. Indeed we are currently renovating our hotel in general, and we are happy that you enjoyed one of our rooms and remodeled . We will consider your comments regarding...

Puerto Vallarta, Mexico
Reviewed 28 May 2015

This hotel was the first night stop on a road trip to Cabo San Lucas. Its location is perfect for walking to the many bars and restaurants in Ensenada. The staff was courteous and professional, the room was large and clean. The only downside was the occasional load noises from the outside. Noise is one thing you can't avoid when...

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Helpful?
1Thank russellmcgregor223
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

We thank you for your kind remarks . One of the things we value most is the opinion of our customers , so we are happy to know that we meet the expectations of our customers. Thank you for your preference and waiting with open arms at your next visit .

Reviewed 20 May 2015

right in the heart of downtown ensenada, dont even have to use your car. staff is very helpful, rooms are a little small, beds are not bad. the only bad thing about this hotel the walls are very thin so you here everything and everybody

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Helpful?
Thank joemzaza
Baja Inn H, Director Comercial at Hotel Cortez, responded to this review

Dear Mr. Joe would like to thank their stay at Cortez , is very kind of you to share your comments , as this we improve our services and achieve greater convenience for our customers. We are actually located in a busy central area, which is unfortunately hard to avoid the noise. Thanks again for your trust and we are...

Riverside, California
Reviewed 14 May 2015

Family trip for 8 adults that included fishing, walking and most importantly eating. This hotel was located at the end of the strip, which is opposite side of Papa's and Beer. This is my second hotel stay and this place was Great. Nice staff, friendly, we felt safe, and place was clean. The bed was squeaky but comfortable enough for...

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Helpful?
Thank Mommy D
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

First thank you very much for your comments, transmit Cortez Hotel staff your nice words. We regret that the external noise interrupted him his rest; we hope that on your next trip to Ensenada we visit again , and we can offer one of our Premier rooms , which feature our best facilities and are removed from noise, for the...

West Virginia
Reviewed 31 March 2015

Hotel Cortez is in a great location on a lively street that has about everything to offer. The Hotel is self is very clean, a nice size, and modern rooms (the premier rooms). The Beds were quite comfortable. We had two issues during our visit. The hallway was is lined with ceramic and concrete. The noise had no place to...

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Helpful?
1Thank DougWV
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

We appreciate very much your comments , they are of great value to us. It grieves us much you've struggled with the pressure and water temperature, and inform our maintenance department to review and check for any abnormalities. Rest assured that we will work to solve the problem for you in your next stay does not have any problems. Thank...

Reviewed 22 February 2015

Location & cleanliness are awesome. Rooms are large and adequate. But walls are way too thin. Doors have about a two inch gap at the bottom. Can hear everybody in the hall, especially late at night when other guests are coming back from partying and mornings when maids are cleaning. Very very loud. Very few outlets. Coffee pot was put...

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Helpful?
Thank Haydee S
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Thank you very much for taking the time to share your comments , we are effectively in remodeling and home improvements Hotel Cortez, since our main goal is the maximum rest and comfort of our customers. In any case, we inform you that we will consider your comments, which certainly will help us constantly improve the service and facilities we...

Saint Louis, Missouri
Reviewed 23 January 2015

The hotel is located in the most modern and vibrant part of Ensenada. I would emphasize what some other reviewers have said. The hallways are tile with no sound deadening properties, so you hear every movement. The rooms were about Holiday Inn quality and a bit more spacious. The hotel restaurant was decent and all staff we encountered were English...

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Helpful?
1Thank FredStl
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

We thank you for your kind remarks . It is a pleasure to work every day with customers like you. One of the things we value most is the opinion of our customers, so we are happy to know that we meet the expectations of our customers. Thank you for your preference and we will gladly welcome you with open...

Salt Lake City, Utah, United States
Reviewed 17 January 2015 via mobile

The hotel Cortez is located on what is considered to be the main strip in Ensenada. It is close to everything including the harbor, cheap shopping, and all the best restraints Ensenada has to offer. Make note before you book here. There is a very nicely remodeled portion of the hotel and a not so nice portion of the hotel....

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Helpful?
1Thank Chris N
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

It is a pleasure to know that your stay at our Hotel Cortez meet your expectations and know that our service standards and quality made ​​him feel very comfortable during their stay. We appreciate that we have devoted part of his time writing your experience in our Hotel Cortez . Currently we continue reshaping as Baja Inn Hotels has a...

Tulsa, Oklahoma
Reviewed 3 December 2014

I stayed in this hotel in the newer premier section for a business trip. the first two days were fine but the hallways were noisy. I was taking a shower on the second morning and noticed bites all over my arms. I went to the bed and started taking off the blankets. under the first blanket was a bed bug....

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Helpful?
3Thank L3513LXanna
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

Thank you very much for taking your time to share your comments with us. We offer our sincere apologies for the incidents described during your stay. Baja Inn Hotels has a policy of continuous improvement so we are currently under renovation. Regarding the impact that you had steadily corrective measures were taken we perform the necessary procedures to improve our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Cortez part of Baja Inn Hotels , is located in the heart of Ensenada, located on the main avenue of the city . With quick and easy access to the tourist area , where restaurants , bars and shops are located. A few minutes from the waterfront and other tourist attractions . ... more   less 

Additional Information about Hotel Cortez

Address: Avenida Adolfo Lopez Mateos 1089, Ensenada, Ensenada Municipality 22800, Mexico
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Price Range: €60 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cortez 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Cortez Hotel Ensenada
Hotel Cortez Ensenada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cortez staff and other travellers.
2 questions
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davie
over a year ago

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Questions? Get answers from Hotel Cortez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator for second floor, just so you know.”
 of 5 bubbles pllara16, 1 Feb 2017 | Read review
“Ask for the newest rooms.”
 of 5 bubbles DavidGamboa, 25 Sep 2016 | Read review
“There are three grades of rooms available. The inside rooms have a view of other rooms drawn shades.”
 of 5 bubbles IGH3Rat, 3 Mar 2016 | Read review
“the primier rooms are new.very nice”
 of 5 bubbles 10isabelt, 15 Sep 2015 | Read review
“Away from the pool I think are quieter. Also ask for the premier type, they looked better decorated.”
 of 5 bubbles carloscV9105BF, 12 Aug 2015 | Read review
5 of 5