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Hotel Cortez

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Hotel Cortez
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109 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2015

This is more like a Motel down the road than a Hotel, I believe that should be better for the location but anyway once that we got there with my wife we only be there about 45min, this becouse starting with the parking lot we were afraid that something can happen to our car, then we moved to the room,... More 

Review collected in partnership with Amoma.com

Helpful?
2 Thank Walter G
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

Firstly thank you for the time spent to share your comments , receive our sincere apologies if our hotel did not meet your expectations. We want to apologize for any inconvenience during your stay, regarding the care they received from our staff. We take note about it and will implement corrective measures in our Hotel Cortez , reinforcing our staff... More 

San Diego, California
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 August 2015

Ensenada is kind of funny when it comes to hotels. You have the very top very expensive on one hand and a bunch of small somewhat low end on the other. Cortez is very easy on the top of the latter. Good value, great location. I would guess this hotel is from the 70's and looks the part, rooms are... More 

Helpful?
Thank Carlos C
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review
Google Translation

Primeramente le agradecemos el tiempo dedicado para compartir su comentario. Para Hotel Cortez, es muy grato cumplir con la satisfacción... More 

Gilbert, Arizona
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2015

First off I had to book on line mainly because I had zero communication with the hotel, I tried to call several times and e-mails. I never had luck reaching them! The front desk staff was completely uncaring and with the exception of the manager never even acknowledged when we walked in and out. The TV never worked and the... More 

Helpful?
Thank Mark E
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

Firstly thank you for the time spent for submitting your comment, receive our sincere apologies for any inconvenience occurred during your stay, you had us so much difficulty making use of their room distressing, therefore we will follow up what happened. We take note on the staff and the treatment he received in our hotel to put corrective measures. Really... More 

Turlock, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2015

Not only is it noisy and smelled horrible due to the renovations but the staff was rude! I was not able to use my room until past midnight once the renovation crew stopped painting. The paint thinner smell was unbearable. Will never stay here again!

Helpful?
1 Thank L L
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Firstly thank you for the time spent for submitting your comment, receive our sincere apologies for any inconvenience occurred during your stay, you had us so much difficulty making use of their room distressing, therefore we will follow up what happened. Also receive our sincere apologies if he sensed an odor regarding the painting, we will consider to inform our... More 

Travellers are raving about these Ensenada hotels

Cupertino, California
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2015

You can't beat the location, in the heart of downtown Ensenada and within walking distance of most of Ensenada's attractions. The staff is professional and friendly. Parking is in a secure garage. Our room was rather shabby and in need of a face-lift, but judging by all the construction at the hotel it looks like this is happening. Other reviewers... More 

Helpful?
1 Thank Barbarienne
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Thank you very much for taking the time to share with us your comment; It is very important to us their opinions, as this we recognize if we are meeting the expectations of our customers and so we improve our facilities and services and achieve greater convenience for our customers. Baja Inn hotels have a policy of continuous improvement, which... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2015 via mobile

Really an excellent place. Everything is spotless and we felt extremely safe here. They were very kind. The pool was beautiful and spotlessly clean as well. The service was exceptional, especially at the restaurant that was attached. We felt completely cared for. They are in a great spot in town. Close to everything. Definitely a great and reliable place to... More 

Helpful?
Thank Mike93108
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Thank you very much for your kind remarks , one of the things we value most is the opinion of our customers. It's good to know that your stay at our Hotel Cortez was comfortable and satisfying for you . We are very grateful for the fact that you enjoyed our service and refurbished. We pass on to our staff... More 

San Bernardino, California
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 July 2015

We booked this hotel after leaving another place which turned out to be a nightmare. The Cortez was clean and very modern, the beds was super comfy, apparently we got a newer room since I seen other reviews saying their room was runned-down. It is a noisy hotel in that the rooms are all connected by a large Tiled hallway... More 

Helpful?
Thank Love to Travel S
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

We thank your comments ; one of the things we value most is the opinion of our customers , as this we improve our services and achieve comfort for our customers. Indeed we are currently renovating our hotel in general, and we are happy that you enjoyed one of our rooms and remodeled . We will consider your comments regarding... More 

Puerto Vallarta, Mexico
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 May 2015

This hotel was the first night stop on a road trip to Cabo San Lucas. Its location is perfect for walking to the many bars and restaurants in Ensenada. The staff was courteous and professional, the room was large and clean. The only downside was the occasional load noises from the outside. Noise is one thing you can't avoid when... More 

Helpful?
1 Thank russellmcgregor223
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

We thank you for your kind remarks . One of the things we value most is the opinion of our customers , so we are happy to know that we meet the expectations of our customers. Thank you for your preference and waiting with open arms at your next visit . More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2015

right in the heart of downtown ensenada, dont even have to use your car. staff is very helpful, rooms are a little small, beds are not bad. the only bad thing about this hotel the walls are very thin so you here everything and everybody

Helpful?
Thank joemzaza
Baja Inn H, Director Comercial at Hotel Cortez, responded to this review

Dear Mr. Joe would like to thank their stay at Cortez , is very kind of you to share your comments , as this we improve our services and achieve greater convenience for our customers. We are actually located in a busy central area, which is unfortunately hard to avoid the noise. Thanks again for your trust and we are... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Cortez part of Baja Inn Hotels , is located in the heart of Ensenada, located on the main avenue of the city . With quick and easy access to the tourist area , where restaurants , bars and shops are located. A few minutes from the waterfront and other tourist attractions . ... more   less 

Additional Information about Hotel Cortez

Address: Avenida Adolfo Lopez Mateos 1089, Ensenada, Ensenada Municipality 22800, Mexico
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Price Range: €58 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cortez 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Cortez Hotel Ensenada
Hotel Cortez Ensenada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cortez staff and other travellers.
2 questions
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davie
over a year ago

See all questions (2)

Questions? Get answers from Hotel Cortez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the newest rooms.”
 of 5 bubbles DavidGamboa, 25 Sep 2016 | Read review
“There are three grades of rooms available. The inside rooms have a view of other rooms drawn shades.”
 of 5 bubbles IGH3Rat, 3 Mar 2016 | Read review
“the primier rooms are new.very nice”
 of 5 bubbles 10isabelt, 15 Sep 2015 | Read review
“Away from the pool I think are quieter. Also ask for the premier type, they looked better decorated.”
 of 5 bubbles carloscV9105BF, 12 Aug 2015 | Read review
“We had a pool near the pool but it was VERY noisy! Lots of family and the small pool was always packed with kids.”
 of 5 bubbles MarkE123, 9 Aug 2015 | Read review
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