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My sister and her fiancé were visiting from out of town and wanted to go to Baja. It happened to be my anniversary Weekend and we said the heck with it let’s go to Ensenada. We had already stayed at hotel Cortez and mentioned to...More
The location is great. The room was fine and comfortable. I believe the rooms were recently renovated. The a/c worked very well. The staff were very welcoming and responsive. The area where our room was is noisy. The acoustics in the hallway outside of it...More
Response from Baja Inn H, Director General at Hotel CortezResponded 9 July 2018
First of all, I apologize for the inconvenience that you had because of the noisy area. Since our goal is to make your stay as comfortable as possible we're taking your comments into account. We want to keep improving our hotel so your...More
This hotel is just what we wanted as a place to stay with friends for a wedding in Ensenada. Nice to have a dip in the pool. All clean and smart but could have done with a mirror in the room. Centrally located, as described...More
Response from Baja Inn H, Director General at Hotel CortezResponded 6 July 2018
Thank you so much for your positive feedback and also for your suggestions, we really appreciate both since we're always eager to know if you liked our hotel. We also want to keep improving for you.
If you have another trip to Ensenada,...More
Clean rooms, modern and newly upgraded, Friendly helpful staff and centrally located.
I took my Dad down for his birthday/Fathers day and we had a really good time. Tons of restaurants, shopping and activities close by.More
Response from Baja Inn H, Director General at Hotel CortezResponded 28 June 2018
Thank you so much for your feedback, wich is always appreciated.
We're glad knowing that you enjoyed your stay with us and that you find our staff helpful. We will continue to work hard so we can improve our service.
We also hope...More
use less bleach and pinol, it is not necessary to use so much, those chemicals work better at a higher dilution The smell is overwhelming. i have cancer so that is of special concern to me, but i don't think its is good for anyone....More
Response from Baja Inn H, Director General at Hotel CortezResponded 14 June 2018
Thank you so much for your feedback, wich is always appreciated. I also want to apologize for the inconveniences that you had during your stay with us.
Since our mission is to make our guests comfortable and happy, we already took your comments...More