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Hotel Cortez

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Hotel Cortez
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109 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

If you want to stay close to where the action is. This is where your money will be best spent. Their prices are very reasonable, the hotel has been beautifully remodeled and upgraded. Their staff was very welcoming and catered to our every need. One thing they don't have and is very much a necessity in my book is a... More 

Helpful?
Thank Claugomez12
Level Contributor
14 reviews
Reviewed 26 October 2016 via mobile

I book this hotel here in trip advisor, i pay 65 dollars and it was good, there are in a construction phase but i did not had problems. The staff was helpful and polite. The pool has heated so we jumped in the pool and was noce, warm and fun. Definetly will stay here again. It is on a good... More 

Helpful?
Thank Joseph R
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback. Hope to have the oportunity to have you with us again soon. More 

Queretaro, Mexico
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 26 September 2016

I booked this place as I got a discount offer from a search engine, so the rate was little bit below average. I was afraid, based on other reviews here, that when I showed up to the front desk that they could not honor the booking, however the check-in was fast and without problems. But definetely the hotel needs to... More 

Helpful?
Thank DavidGamboa
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank you very much for your feedback, it's very valuable to us, our main priority is to be able to offer a comfortable atmosphere. I apologize if you had any inconvenience during your stay with our front desk staff . As we realized we are in the process of remodeling our rooms. your detailed comments will be taken... More 

Tucson, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2016 via mobile

This was our third stay over the past year and we have loved it each time. The updated and deluxe rooms are very comfortable, the service is first class from the front desk to the maids and the parking attendants. The price is very reasonable for such a lovely place, which has been in the process of remodeling section by... More 

Helpful?
1 Thank Kim B
Baja Inn H, Director de Recepción at Hotel Cortez, responded to this review

Dear Kim Thank for your feedback. Thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback. Hope to avethe oportunity to have you with us again soon!! More 

Alpine
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 August 2016

The room we had looked like the bedroom had been renovated--new paint, mattresses, bedspreads, curtains, furniture, TV. The bathroom was another story and maybe they just are not finished. The tile for the shower and the floor looked new. The sink area definitely needs work. The plumbing fixtures for both the sink and shower are very old. Also the sink... More 

Helpful?
1 Thank Kathy D
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank you for your feedback, I apologize for any inconvenience that had we are working on the complete renovation of our rooms, your comments will be taken in order to provide a better service. We hope to have you back with us soon!! More 

Coronado, California
Level Contributor
207 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 August 2016 via mobile

Of all the years I've been to Ensenad, I had never stayed at this hotel. I have to say, though the customer service is okay at best, out of all the hotels on 1st Street, or what is the center of town, this is by far the newest and best facilty, by far! When I want to stay in town,... More 

Helpful?
Thank Dany Z
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear Dany Thanks for staying with us we work hard to make our guests happy and appreciate your positive feedback. Hope to have the oportunity to have you with us again soon! More 

Mexicali, Mexico
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 July 2016 via mobile

This is more a 2 star hotel! Most of the pictures show renovated rooms, don't be fooled, maybe they have a few rooms like that, but our room was definitely not one of them, we tried asking for a renovated room or pay for an upgrade, but they told us the hotel was all booked! The only good thing about... More 

Helpful?
Thank Marsfel1
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank yuo for your feedback . I offer an apology for the inconvenience you had, we are working hard to remodel all our rooms and to provide the best service and quality of rooms you deserve. Hope to have the opportunity to have you with us again soon! Best regards! More 

Travellers are raving about these Ensenada hotels

1 review
Reviewed 11 July 2016 via mobile

I was there for the 4th of July weekend. Some rooms have been remodeled NOT all. Hotel Still In the remodeling process. But what struck me was that according to the pics I saw for the room I rented through TripAdvisor in getaroom.com was that it was waaayyyy too different. The room they gave me was like a motel6 type... More 

Helpful?
Thank JETZABEL R
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear Jetzabel Thank yuo for your feedback . I offer an apology for the inconvenience you had, we are working hard to remodel all our rooms and to provide the best service and quality of rooms you deserve. Hope to have the opportunity to have you with us again soon! Best regards! More 

Mexico City
Level Contributor
61 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 June 2016

I have just stayed from 19 to 20 of this month. My room number was the 309. Very nice renovated room with excellent air cond, very clean and nice toiletries... bed very comfortable. Pool with a great temperature, beakfast buffet with a lot of choices.. Free indoor parking and very friendly staff. Hotel in the middle of downtown just a... More 

Helpful?
Thank willmexicocity
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest! thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback!. Hope to have the opportunity to have you with us again soon! More 

Mexicali, Mexico
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 June 2016

The hotel is in renovation and is looking great in comparison with other times that I have stayed there, the pool is in great condition, the rooms are simple but clean, the location of the hotel is great, BUT the service coming from the management was awful. My sisters and I arrived at the hotel at 12:45pm because we had... More 

Helpful?
Thank Jahlile
Baja Inn H, Director General at Hotel Cortez, responded to this review

Dear guest Thank for staying with us. I apologize for the inconvenience that you had. your comments will be taken and will take the appropiate action so we can better our service . Thank you and we hope to have the opportunity to have you again with us soon! More 

65 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Cortez part of Baja Inn Hotels , is located in the heart of Ensenada, located on the main avenue of the city . With quick and easy access to the tourist area , where restaurants , bars and shops are located. A few minutes from the waterfront and other tourist attractions . ... more   less 

Additional Information about Hotel Cortez

Address: Avenida Adolfo Lopez Mateos 1089, Ensenada, Ensenada Municipality 22800, Mexico
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Price Range: €58 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cortez 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Cortez Hotel Ensenada
Hotel Cortez Ensenada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cortez staff and other travellers.
2 questions
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davie
over a year ago

See all questions (2)

Questions? Get answers from Hotel Cortez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the newest rooms.”
 of 5 bubbles DavidGamboa, 25 Sep 2016 | Read review
“There are three grades of rooms available. The inside rooms have a view of other rooms drawn shades.”
 of 5 bubbles IGH3Rat, 3 Mar 2016 | Read review
“the primier rooms are new.very nice”
 of 5 bubbles 10isabelt, 15 Sep 2015 | Read review
“Away from the pool I think are quieter. Also ask for the premier type, they looked better decorated.”
 of 5 bubbles carloscV9105BF, 12 Aug 2015 | Read review
“We had a pool near the pool but it was VERY noisy! Lots of family and the small pool was always packed with kids.”
 of 5 bubbles MarkE123, 9 Aug 2015 | Read review
5 of 5
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