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Lucerna Tower Hotel Ensenada

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Traveller (6)
Room & Suite (28)
Dining (1)
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Overview
2.5
5 reviews
  • Excellent20%
  • Very good20%
  • Average0%
  • Poor20%
  • Terrible40%
2 weeks ago
“Brand new Hotel that not COMPLETE, wait a few months before you book!”
3 days ago
“By far your best bet in Ensenada!!!”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Beachfront
Pool
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5)
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1 - 5 of 5 reviews
Reviewed 3 days ago via mobile

I just visited Ensenada for the first time and I really was amazed by these great hotel, I’m sure it was the best decision For My stay. The hotel is brand new and the lobby was awesome with all this open spaces, no walls between...More

Thank Hernan M
Response from Mary Sol R, Community Manager at Lucerna Tower Hotel EnsenadaResponded 2 days ago

Hi Hernan!!! Thank you for all your comments: we are so happy to give you a good experience in our hotel. We are working all the time for our fabulous clients. In Torre Lucerna Hotel, it is a pleasure to serve you!

Reviewed 2 weeks ago via mobile

Beautiful decor and lobby BUT they are still working on it and it’s not finished. As a result: no parking (need to park in the street if you find a spot), no telephone in the rooms, restaurants very expensive, long waiting times and bad food....More

2  Thank beh1979
Response from Pedro S, Community Manager at Lucerna Tower Hotel EnsenadaResponded 1 week ago

Hi Beh1979. It is a pleasure to serve you! Thanks for all your comments: they are valuable to improve our service. We hope to see you again at our hotel; let us demonstrate the quality, the service and the good taste that we maintain.

Reviewed 2 weeks ago

I´ve recently stayed there... It is a new hotel and I agree that flaws can happen, but it was ridiculous WRONG. Waiters were rude and took hours to attend our needs. I ordered Buchanas and got red label, twice!! Their famous clamato, was served on...More

2  Thank bemyplatonic
Response from Pedro S, Community Manager at Lucerna Tower Hotel EnsenadaResponded 1 week ago

Hi BemyPlatonic. It is a pleasure to serve you! Thanks for all your comments: they are valuable to improve our service. We hope to see you again at our hotel; let us demonstrate the quality, the service and the good taste that we maintain.

Reviewed 2 weeks ago

Disappointed in a Beautiful Hotel! First impression when you walk into the hotel, BEAUTIFUL! The rest of the stay was just disappointing,not ready to be opened to the public. Check in time is after 3:00pm,we showed up at 5:30pm. We were asked to wait while...More

2  Thank Arantza A
Response from Pedro S, Community Manager at Lucerna Tower Hotel EnsenadaResponded 1 week ago

Hi Arantza. It is a pleasure to serve you! Thanks for all your comments: they are valuable to improve our service. We hope to see you again at our hotel; let us demonstrate the quality, the service and the good taste that we maintain.

Reviewed 2 weeks ago

Great new hotel in Ensenada. The decor in the lobby is amazing. The views are stunning and the staff is very friendly. But with a grand opening, there was a few expected hiccups. Although check in was at 3p.m.(no exceptions), our room was not ready...More

1  Thank Jose V
Response from Pedro S, Community Manager at Lucerna Tower Hotel EnsenadaResponded 1 week ago

Hi Jose. It is a pleasure to serve you! Thanks for your comments: they are valuable to improve our service. We hope to see you again at Torre Lucerna!

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$191 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Ensenada
#7 On the Beach Hotel in Ensenada
#9 Spa Hotel in Ensenada
Room types
Suites
Details
Price range
US$191 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Ensenada
#7 On the Beach Hotel in Ensenada
#9 Spa Hotel in Ensenada
Room types
Suites
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Traveller (6)
Room & Suite (28)
Dining (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
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Room Tips
"Look for a different hotel! AWFUL service!!"
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"HIgher floors have better views"
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"Ask for Ocean View"
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