Deevana Plaza Krabi Aonang
186 Moo 3, Soi 8, Ao Nang Road, Krabi Town 81180 Thailand
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PricelineUS$87
Hotels.comUS$83
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About
#31 of 203 hotels in Ao Nang
Location
Cleanliness
Service
Value
Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Poolside bar
Kids pool
Highchairs available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Massage
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Polish, Thai
Location
84Good for walkers
Grade: 84 out of 100
52Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
186 Moo 3, Soi 8, Ao Nang Road, Krabi Town 81180 Thailand
Name/address in local language
Getting there
Car HireSee all Ao Nang car hire
3412Reviews124Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Room: the facilities are old, bathroom quite noisy. There are mosquitoes in the room!! Need to use electronic mosquito repellent. As a 4 star hotel, it should not have mosquito problem inside the room. The room is not bright enough, diff from they show in pic. Breakfast: it might be good for people from India. We do not prepare such heavy breakfast. The hotel prepares some break, it is quite normal and I saw ppl use hand to select and pick bread from basket. Suddenly no appetite to have bread. In the morning end went out to eat. Process: the check in process was super slow. We drove, and the car parked in front of lobby waiting the staff assign us a room so we can park to reserved parking lot. Because we could not get our room number, the staff asked us to temp park in front of lobby. There were many vans in and out and many people arrived. It was a messy and hot. Customer: around half of guests are from Indian. Maybe that’s the reason why hotel prepared food are more like Indian style. I personally do not fell this is a Thailand hotel. …
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 3 Jan 2023
Sawadee kha Khun Bigtoe, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday and for taking the time to review your stay with us. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Despite this, we hope to be able to welcome you back on a return visit to Krabi. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful experience. The best hotel amoungst the ones we stayed in Thailand. Recommended by Ranjini of Footlose Yatra Consultants, Bangalore. Wonderful service by some friendly staff. Throughly professional. Can anytime recommond to stay when at Krabi.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Great pool bar. Not to miss.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 9 Dec 2022
Sawadee kha Khun Arjunm209, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had requested for an arrival pick up and hotel demanded prepayment Saying payment link sent but nothing received. Not a pleasant start, In the end we had to grab an airport taxi. Check in was a far cry from old days where there is welcome drinks and friendly staff. The team just seemed busy and frustrated. We got a room opposite the restaurant so it was noisy, everyone passed by our room to go anywhere so being light sleepers 7 days of this was not comfortable. Breakfast staff were always nowhere to be seen and always appeared disgruntled. Your omelette chef made us overcooked broken omelettes everyday for 5 days now. Kids club was dirty and not well mantained. We had days housekeeping did not clean our room even when there is no dnd. Its been dissapointing, we have stayed here 5 times now ever since mercure days and sad to say this will be the last.…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 9 Dec 2022
Sawadee kha Khun Liy85, We wish to thank you for choosing again Deevana Plaza Krabi – Ao Nang as part of your holiday and for taking the time to review your stay with us. I am very sorry to hear that this time your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned departments. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another chance to better serve you in the near future. We look forward to welcoming you and your family again. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
On arrival at the hotel after a 3 hour drive we were told our room was not located in the main hotel and that it had no window and about a 5 minute walk up hills and steps to like an attic room green mound on the front no window in the room and a smell of mould and have now been told we can pay more to upgrade the customer service has been the worst ever that I have received in Thailand and we have visited many times
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 28 Nov 2022
Sawadee kha Khun Deb M. We wish to thank you for choosing a Deevana group hotel as part of your holiday in Krabi and for taking the time to review your stay with us. In Krabi, Deevana group has two hotels. Your original booking was made for a Standard room at Deevana Krabi Resort; therefore it’s where our Front Office agent checked you in. When you express your disappointment about the room you have booked, our personnel tried to find a solution to the issue. We are sorry to hear that it wasn't deal in an appropriate and prompt way. Please note that this information has been passed on to the concerned department for an improvement in guests’ experience. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that ultimately, you have enjoyed your five days stay, after being moved to our second hotel Deevana Plaza Krabi. Despite this; we hope to be able to welcome you back on a return visit to Krabi. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went with family from India. Location of hotel is nice with calm ambiance. Few Indian restaurants are located nearby. Restaurant and food quality are nice. Hotel staff are very cooperative and tried to help the customers with an extra mile. They help for arranging local touring, giving flexible time for stay, arrange free trip to beach and extend all necessary help.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 22 Nov 2022
Sawadee kha Khun Tkssundaram, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice experience, clean hotel with cooperative staff. Couple friendly and family oriented hotel. All required facilities available, sumptuous breakfast options. Rooms are big and comfortable. Recommended
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 9 Nov 2022
Sawadee kha Khun Anjumdhir1, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very well maintained resort with friendly and helpful staff, awesome breakfast buffet and a la carte menu! Pool is well maintained with pool side bars. Spa services should be made more easily available. We couldn't get a spa done for reasons that we could not decipher. But, Would definitely return!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 13 Sep 2022
Dear Anwesac2014, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive a positive feedback and guest's recommendation. I will share your comments with our team, especially regarding the Spa services. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was nothing to eat in veg for vegetarian...I saw there was 50% Indians in hotel...so you should improve this... you should include chapati vegetable Paratha dosa upma etc for Indians... otherwise instead of this, everything was just awesome 👍
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 11 Sep 2022
Sawadee kha Khun Tanisha, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. It is always a pleasure to receive a positive feedback and guest's recommendation. I will share your comments with our team, especially regarding the breakfast buffet. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wish to give a 6 star if available. The hospitality was really great and wish to come back if I again come to Krabi. The staff over here are very kind and courteous. I recommend people to choose this place if they visit Krabi.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 18 Jul 2022
Dear Mr. Nares and lovely family, We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. We are thrilled to read your excellent feedback and that you had an enjoyable stay with us. Thanks a lot for recognizing our staff. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. We wish you as well an enjoyable next three days stay in Phuket. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Water charges were too high and normal drinking water was not served and when filled from canteen then lady shouted at me and told that she would charge 350 bath and she she spilled that water in wash room but she didn’t want us to drink.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karolina Gadula, Other at Deevana Plaza Krabi Aonang
Responded 21 Jun 2022
Sawadee kha Mr.Anil, We wish to thank you for choosing Deevana Plaza Krabi – Ao Nang as part of your holiday. We appreciate you taking the time to provide us with a detailed feedback about your stay. All your comments are essential to train our staff about good and bad service. We will ensure your feedback will be given to all. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you back. Yours sincerely, Karolina Gadula - Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$36 - US$64 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure krabi deevana hotel ao nang
FORMERLY KNOWN AS
Mercure Krabi Deevana
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
213
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Claim Your ListingDEEVANA PLAZA KRABI AONANG - UPDATED 2022 Reviews
Frequently Asked Questions about Deevana Plaza Krabi Aonang
Which popular attractions are close to Deevana Plaza Krabi Aonang?
Nearby attractions include Ander's Collection (0.4 km), Ao Nang Night Market (0.1 km), and G.Armani Fashion (0.4 km).
What are some of the property amenities at Deevana Plaza Krabi Aonang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Deevana Plaza Krabi Aonang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Deevana Plaza Krabi Aonang?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Deevana Plaza Krabi Aonang?
Yes, free parking is available to guests.
What are some restaurants close to Deevana Plaza Krabi Aonang?
Conveniently located restaurants include Cafe 8.98 Klong Hang Rd., KoDam Kitchen, and Carnivore Steak and Grill.
Are there opportunities to exercise at Deevana Plaza Krabi Aonang?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Deevana Plaza Krabi Aonang have an airport shuttle?
Yes, Deevana Plaza Krabi Aonang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Deevana Plaza Krabi Aonang have airport transportation?
Yes, Deevana Plaza Krabi Aonang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Deevana Plaza Krabi Aonang?
Yes, dry cleaning and laundry service are offered to guests.
Does Deevana Plaza Krabi Aonang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.