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Atria Hotel Gading Serpong

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381 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Reviewed 7 August 2016

Atria hotel Staff is Very good , kindnes and sincere. And the restaurant staff is very kindness and passion. I want to kimchi (Korea food) and KBS TV Can't watching .Thank you very much From hanjoo Lee

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Helpful?
1Thank Hanjoo L
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Hanjoo L, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong, Indonesia. We learnt that you have given us input concerning the breakfast and TV cable as well. We are working on it; for the kimchi we are happy to add it in our breakfast. For the KBS-TV, we should discuss further with our...

Jakarta, Indonesia
Reviewed 7 August 2016 via mobile

Staying for 3 days here, and feel so homy, my daughter enjoyed alot. Fair room but clean and cozy. Near to the sumarecon mall. Friendly and helpfull staff. Various menu for breakfast and good coffe. Very small size swimming pool. The best new year event with Ruth Sahanaya and java jive, awesome.

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Helpful?
1Thank Widhym
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Widhym, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that during your stay the facilities, product and our services are at your expectations. We will do our best to keep them at highest standard. We thank you and hope to be able to serve you again in the...

Reviewed 24 July 2016

I had an urgent demand from my kids... to go watch the Selena Gomez concert at ICE BSD city and I had to find a hotel in a hurry. Atria was the right distance away from the hectic site and the process of online booking was flawless. Checkin and arrival was smooth and the customer service super courteous. Facilities are...

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Helpful?
1Thank Athman Mohamed ... A
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Athman Mohamed ... A, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to find that our product and services meet with your expectation. We will always take our efforts to get them consistent with our guest expectations. Thank you and looking forward to have you and family again in Atria...

Jimbaran, Indonesia
Reviewed 15 July 2016 via mobile

Stay 1night for a bussines purpose. Room was great, clean and tidy. Room amenieties very good and food was amazing.i had a dinner buffet with traditional Indonesian food. Check in proses was not bad at all. Service staff at restaurant was great.

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Helpful?
1Thank chefbloem
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello chefbloem, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. It was indeed a great pleasure to have you here with us. We are glad to know that our product, services and food are suitable with your expectation. Thank you and looking forward to have you here again in the near future. Sincerely Yours, Anton GM

Jakarta, Indonesia
Reviewed 9 July 2016 via mobile

I stay at this hotel during ied holiday, the price of the room is not too expensive, the room itself is not to big but also no to small, enough to accomodate for 2 adults and 2 kids. The roon nice and clean, bathroom simple and clean, guest csn use swimming pool at hotel or at the atria residence, just...

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Helpful?
1Thank Ariepra
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Ariepra, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are happy to know that our product and services are suitable with your needs. We do really appreciate that you have explored both the hotel and as well as the residences. Thank you and looking forward to your visit again in the near future. Best...

Reviewed 7 July 2016 via mobile

Location is good, near to mall, only 5 minutes by walk. We can also find factory outlet and some restaurant around the hotel. So far so good unless air con in my room doesn't cool enough. However it was a nice hotel for single night.

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Helpful?
1Thank Christy G
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Christy G, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We really appreciate your input regarding AC in your room. We'll look into this seriously. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton GM

Onda, Spain
Reviewed 7 July 2016

the excellent treatment clean and spacious rooms I think the only thing I miss is muesly at breakfast time as sushi and Japanese food. many times the room service is delayed enough otherwise all right

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Helpful?
1Thank Carlos M
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Carlos M, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. Appreciate you input about breakfast and the room service, we will look into this seriuosly. Thank you and please visit us again in the near future. Sincerely yours, Anton GM

Reviewed 2 July 2016 via mobile

Nice hotel in a good location .Clean room And friendly staff. Value for money will Recommend to friends visiting this part Of Jakarta . Close to a mall and some nice Shopping place . Was served well by the Housekeeping when contacted for arranging an iron box and a board

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Helpful?
Thank Babloodutta
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Babloodutta, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product and services meet with your needs. We will do our best to fulfill our guest's needs. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton GM

Reviewed 29 June 2016

Usually when I come to Tangerang I will stay at the Hotel Aryaduta Lippo Village in Karawaci as that is nearer to my company's factory in Tigaraksa - however I got fed up with the non-existent wi-fi service and basic, dated room there. This time round I decided to try Atria Hotel in Gading Serpong, mainly because of its proximity...

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Helpful?
Thank Michael S
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Michael S, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product and services meet with your requirement. We will do our best to keep all the basic facility such wif-fi which is now very important for business traveler always at its best performance. Thank you and looking forward...

Reviewed 21 June 2016 via mobile

I was last week and the hotel is ok, but I consider that is not for a 4 stars. The breakfast is not big. The doors of rooms have a lot of knocks. It seems very old. The fitness center is in another building and during my staying there it was raining a lot and when you went there you...

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Helpful?
Thank Carlos D
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Carlos D, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We appreciate your constructive comment over our breakfast and guest room's door, we'll take it seriously to make some improvement there. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton GM

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Atria Hotel Gading Serpong, a modern and stylish 4-star business hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 

Additional Information about Atria Hotel Gading Serpong

Address: Jl. Boulevard Gading | CBD Gading Serpong, Lot # 2, Tangerang 15810, Indonesia
Region: Indonesia > Java > Banten Province > Tangerang
Price Range: €36 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atria Hotel Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#3 Luxury Hotel in Tangerang
#3 Spa Hotel in Tangerang
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Questions & Answers

Here's what travellers have asked, with answers from Atria Hotel Gading Serpong staff and other travellers.
3 questions
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Hyderabad, India
over a year ago
Hyderabad, India
over a year ago

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Questions? Get answers from Atria Hotel Gading Serpong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“highest floor available, to get nicer view of the town”
 of 5 bubbles indrakm, 22 Sep 2016 | Read review
“Choose a room on the opposite side from the road that has some noise.”
 of 5 bubbles dimkan41, 17 Sep 2016 | Read review
“there are 2 wings one Hotel and the other is Residence , choose later if with family”
 of 5 bubbles adlogic, 11 Sep 2016 | Read review
“Nice view with huge window for rooms facing the direction of the main lobby. Always great for higher floor.”
 of 5 bubbles naylork, 10 Sep 2016 | Read review
“No comment”
 of 5 bubbles weechongteik, 1 Jun 2016 | Read review
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