We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Lucayan, Bahamas

Expedia.comUS$328*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$338*
US$328*
US$338*
US$338*
US$328*
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Grand Lucayan, Bahamas
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

2,959 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,771: English reviews
Start your review of Grand Lucayan, Bahamas
 Click to rate
Bradenton, Florida
Reviewed yesterday NEWvia mobile

My husband & I are here for 4 nights (We have 2 more nights to go & I cannot wait to leave). We got the all inclusive package & are sorely disappointed with the lack of enthusiasm & courteousy from the staff. Freeport is not a dream destination. I'd check out the other islands because this one is slowly withering...

 Report
Helpful?
Thank lisasmith70850
Bethlehem, Pennsylvania
Reviewed 3 days ago NEW

My boyfriend and I had a day pass to this resort and we had a good time here. It seems to be doing well and is back up and running after a bad hurricane in 2016. The pools were a good temperature, not too cold and the one pool is awesome! It's like a curve that goes around the sun...

 Report
Helpful?
1Thank kiara l
Stuart, Florida
Reviewed 3 days ago NEW

Very nice clean spacious rooms, Staff friendly Can’t tell if there was a hurricane… totally fixed up Pool great… Room on channel good view of Sport boats coming and going Near lots of shops for souvenirs

 Report
Helpful?
Thank Fisherman123-2
London, United Kingdom
Reviewed 4 days ago NEW

So I didn't stay, but. It was confirmed that I would get refunded my one night stay cancellation fee because I had a doctor's note which met the hotel's requirement to be refunded. Someone walks into the hotel presents my name and reservation number and is placed in the hotel for 2 nights. It was only after I called and...

 Report
Helpful?
Thank baileykaren225
Vancouver, Canada
Reviewed 5 days ago NEW

Most of the resort is closed due to the recent hurricane (Fall 2016) so all guests are staying in the "lighthouse" side of the resort. This actually worked well for us because there was less total guests on the property and we weren't overrun with other tourists. Our room was simple but clean and comfortable. Very spacious and AC worked...

 Report
Helpful?
Thank mitchel_canada
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello mitchel_canada, Thank you for taking the time to leave feedback. Your insight is extremely valuable to us, as we strive to improve with each and every stay. We hope to have you back as we continue to further develop. Sincerely, Guest Relations

Reviewed 1 week ago

Pictures look pretty. Hotel looks nice. Lots of smiling and happy vacationers. This is not the reality. Hotel was hit by hurricane last fall (2016). Many areas of the resort are not open as well as the restaurants. We've been to many all inclusive places and this is the worst experience with staff and food. Upon arrival to our room...

 Report
Helpful?
8Thank Kelly B
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I was impressed with our stay here. This was my first resort experience and I would definitely go back. The food was nice and everything was always tidy and clean. Customer service was great, as we upgraded to another room after hearing about the new renovations. The beaches were clean and we had enough space to enjoy our time.

 Report
Helpful?
3Thank steelers2481
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello steelers2481, Thank you for taking the time to leave such kind words. We're so glad you enjoyed your stay and accommodations while at Grand Lucayan. We hope to have you come back soon! Sincerely, Guest Relations

Arbroath, United Kingdom
Reviewed 2 weeks ago

While the accommodation was well serviced and cared for, it was apparent that recovery from hurricane was not happening. It was almost as if someone was going out to McDonalds and estimating catering for the day. An excellent Pizza facility was almost untenable due to indolent staffing. Not a bad cup of coffee next door. Churchills restaurant rescued an otherwise...

 Report
Helpful?
3Thank rtewalker
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello rtewalker, Thank you for taking the time to leave feedback. Your insight is extremely valuable to us, as we strive to improve with each and every stay. We are sorry that your experience did not meet your expectations, and hope to have you back as we continue to further develop. Sincerely, Guest Relations

Boca Raton, Florida
Reviewed 2 weeks ago via mobile

We live in Florida (almost paradise) so its a pleasant place to visit esp with guests who like the idea of having been to the Bahamas. Grand Lucayan is a relaxing place to go. The hotel is close to the market and restaurants. We been a few times and all our guests have had a fun time.

 Report
Helpful?
2Thank CaAfAm
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hi CaAfAm, Thank you for taking the time to leave such kind words! We are so glad you and your guests had such a wonderful time here at Grand Lucayan. We look forward to having you stay with us again soon! Sincerely, Guest Relations

Haubstadt, Indiana
Reviewed 2 weeks ago

We scheduled our annual girls trip back to the Grand Lucayan in March; it was my mother's 85th birthday (I might add a very active 85 year old). Grand Lucayan kept it a secret that the casino was closed, the Asian restaurant was closed, the delicious Pub was closed - all of which were awesome places last year. I totally...

 Report
Helpful?
3Thank DanaCGW
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello DanaCGW, We are very sorry to hear about your experience here at the Grand Lucayan and would like to further investigate this for you. We have sent you a direct message requesting your contact information so we can personally reach out and resolve this matter for you. You are a valued customer and we do appreciate you bringing this...

2,966 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2545)
Viewed
View from Room (218)
Viewed
Room/Suite (207)
Viewed
Pool/Beach Area (548)
Viewed
Hotel & Grounds (561)
Viewed
Family/Play Areas (22)
Viewed
Dining (70)
Viewed
Bathroom (28)
Viewed
Business Centre/Function Rooms (5)
Viewed
0:30
Videos (2)
Viewed
Other (884)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (402)
Viewed
Amenities (55)
Viewed
Beach (13)
Viewed
Breaker's Cay Marina View Room (40)
Viewed
Breaker's Cay Ocean View Suite (67)
Viewed
Lap Pool (2)
Viewed
Dining (125)
Viewed
Serpentine Pool (38)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (6)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Freeport hotels
0.7 km away
Flamingo Bay Hotel & Marina
0.7 km away
Bell Channel Inn
Bell Channel Inn
#3 of 14 in Freeport
227 reviews
5.4 km away
Viva Wyndham Fortuna Beach
Show Prices
Show Prices
Show Prices
0.4 km away
Pelican Bay at Lucaya
Pelican Bay at Lucaya
#1 of 14 in Freeport
965 reviews
3.1 km away
Island Seas Resort
Island Seas Resort
#9 of 14 in Freeport
1,229 reviews
0.7 km away
Taino Beach Resort & Clubs
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Lucayan is an elegant, serene AAA four-diamond resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. As part of Grand Lucayan Bahamas Beach & Golf Resort, this 542-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a resort destination. ... more   less 

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Lane | Lucaya, Freeport, Grand Bahama Island
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: €270 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Travelocity, Orbitz and HotelQuickly so you can book your Grand Lucayan, Bahamas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#1 On the Beach Hotel in Freeport
#2 Top resorts Hotel in Freeport
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Lucayan, Bahamas staff and other travellers.
349 questions
Ask a question

See all questions (349)

Questions? Get answers from Grand Lucayan, Bahamas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground level suites facing the pool have patios that make coming and going easier”
mitchel_canada, 22 Apr 2017 | Read review
“Look for afternoon sun on balcony”
rtewalker, 12 Apr 2017 | Read review
“Ground floor are smelling humidity very badly”
682reneb, 10 Apr 2017 | Read review
“Upgrade to the ocean view rooms...well worth it. Also, the all-inclusive plan is the way to go.”
traveltimer2017, 2 Apr 2017 | Read review
“Pools (3) and beach are beautiful. Get a less-expensive room and walk a few feet.”
  • Lighthouse Pointe features a real lighthouse.
  • Courtyard and overall layout keep rooms airy and quiet.
  • The mattress was so good, I'm ordering one for home.
Tim_Kern, 30 Mar 2017 | Read review
5 of 5
Expedia.com
US$328* /night
View Deal
Booking.comUS$338
Orbitz.comUS$328
Hotwire.com
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates