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Grand Lucayan, Bahamas

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Grand Lucayan, Bahamas
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2,905 Reviews from our TripAdvisor Community

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Showing 2,721: English reviews
Ottawa, Canada
Reviewed 2 days ago NEW

Were quite surprised upon our arrival at the devastation Hurricane Matthew had left behind. Our hotel at Lighthouse Pointe was the only open hotel in the area. 20 minute drive from the airport. Into the ocean! The staff were fantastic, and treated us like royalty. I had injured my foot on the way down and was wheelchair bound when I...

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Thank joydiv2015
Miami, Florida
Reviewed 4 days ago NEW

My friend and I stayed at the Grand Lucayan over the Christmas holidays, and we had a great time. The staff were all very friendly and extremely hospitable. Even through part of the hotel is under construction due to the recent hurricane, our relaxation at the pool and beach was not interrupted. I really enjoyed the daily Bahamian breakfast delights....

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Thank SaunL
Reviewed 1 week ago NEW

I really enjoyed my stay at the Grand Lucayan. The excursions were very inexpensive. There were a lot of different things to do, especially for those who love the water. The food was good, the all inclusive is a great deal, just can't wait to go back, but I will fly next time, not take one of the "free cruises"...

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Thank P. L
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hi P.L, Thank you for taking the time to leave such kind words and feedback. We're so glad you enjoyed your time on the excursions. We look forward to having you come back and stay with us soon! Sincerely, Guest Relations

North Carolina Coast, North Carolina
Reviewed 1 week ago

The property was great, very clean and an amazing beach. Food was ok normal all inclusive food. Service was awful, could not get a glass of water at any meal. The people servicing the food and bar areas were acting like we were not there. After the divistation from hurricane Matthew and all of the properties that are now closed...

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2Thank barberc417
Reviewed 1 week ago via mobile

We had a stop in Freeport on our cruise. We chose to purchase a day pass to the resort. Drinks and food were pretty pricey. The bar didn't open until 11am. The grounds, pools, and beach were spectacular. Unfortunately, it was too cold to get in the ocean or pools. The hot tub was broken too. Even though the weather...

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Thank Heather H
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Heather H., Thank you for taking the time to leave such kind words and feedback. We look forward to having you stay with us again soon. Sincerely, Guest Relations

Swansea, Illinois
Reviewed 1 week ago

We chose the European Plan. We ate lunch at Waves, the pool side restaurant, and at Aroma Café, the pizza side. The food was average but the servers were attentive and nice. The pool area is very clean with plenty of chairs. The pool is kept clean, despite the number of sea gulls swimming in it and the wind blowing...

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2Thank LovesToTravel918
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hi LovesToTravel918, Thank you for taking the time to leave us feedback. We're so glad you enjoyed your time spent on the beach while at the Grand Lucayan. We look forward to having you stay with us again soon! Sincerely, Guest Relations

Reviewed 1 week ago

My wife and I took a cruise out of Florida and stayed overnight two nights at the Grand Lucayan. I had never been to the Bahamas before, so I don't have any other experience to compare it to, but this trip was memorable. While there, we enjoyed laying by the pool, which was beautiful. The pool-side tiki bar was fantastic...

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3Thank Jpm383
Reviewed 1 week ago

This is kind of a late review but it's okay. Better late than never. Let's start with our arrival to the hotel. Keep in mind this is our honeymoon and we were hoping for the best possible experience. We arrived early and check-in was at 3pm so we had to wait which is understandable. Hotel staff was gracious enough to...

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5Thank 4t0m
Reviewed 2 weeks ago

Place was pretty, staff was incredibly uncaring and just blew us off. Restaurants the same - food good, especially the Bahamian one, but staff arbitrary, uncaring and downright rude. The Thai restaurant was almost empty and they kept people standing in line for ages - no attention given at all - while staff stood around and chatted with each other....

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8Thank foodie b
Lockhart, Texas
Reviewed 2 weeks ago

Hurricane Mathew hit Freeport in October 2016 with 185 mph winds and did substantial damage to the Grand Lucayan closing Churchiill's and Havana Cay, two of the resorts best restaurants and bars. Also closed are the Cabana Suites and Breakers Cay Mega Resort as well as the Island's Casino located next to Breaker's Cay. The staff was exceptional considering they...

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9Thank danagarrett2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Grand Lucayan is an elegant, serene AAA four-diamond resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. As part of Grand Lucayan Bahamas Beach & Golf Resort, this 542-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a resort destination. ... more   less 

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Lane | Lucaya, Freeport, Grand Bahama Island
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: €165 - €486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
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Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#1 On the Beach Hotel in Freeport
#2 Top resorts Hotel in Freeport
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Questions & Answers

Here's what travellers have asked, with answers from Grand Lucayan, Bahamas staff and other travellers.
334 questions
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Questions? Get answers from Grand Lucayan, Bahamas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view oceanside. A little extra but worth it.”
 of 5 bubbles joydiv2015, 22 Jan 2017 | Read review
“The best ocean views ever! Walking distance to shop and cafes.”
 of 5 bubbles SaunL, 20 Jan 2017 | Read review
“No tips all rooms have nice views”
 of 5 bubbles barberc417, 17 Jan 2017 | Read review
“Do an excursion!”
 of 5 bubbles Jpm383, 13 Jan 2017 | Read review
“If you have to stay there - which we never would again - get a waterfront upper level room, the view is lovely.”
 of 5 bubbles foodieb2014, 4 Jan 2017 | Read review
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