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The Cove Atlantis, Autograph Collection

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The Cove Atlantis, Autograph Collection
The Cove Atlantis, Autograph Collection
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2,678 Reviews from our TripAdvisor Community

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Showing 2,461: English reviews
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Long Island, New York
Reviewed yesterday NEW

After a TERRIBLE experience originally booking our trip this weekend at the Melia, we arrived at the Atlantis Cove where our receptionist, Roshandra (sp?), was empathetic and kind and upgraded us to a suite at the Atlantis Cove. Room was beautiful, overlooked the beach and pools area and customer service excellent. We had an amazing time at this hotel and...

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Thank DisneyWorld213
scotland
Reviewed yesterday NEW

Hotel was very nice for a big resort type of holiday. It is eye-wateringly / unbelievably expensive for everything in the hotel, and in most cases unjustifiably so. $11 for a small bottle of water seems a bit over the top. It's not the real bahamas - it's a manufactured resort and as long as you're happy with that then...

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Thank ochu2
Reviewed yesterday NEW

First, this is our third trip to Atlantis. It is a fun destination for children. The waterpark was fun and the lines were not long so very enjoyable for active kids. Besides that, the customer service is very spotty. Check in was fine- very nice and gave us adjoining rooms when I rejected the first room because we have small...

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Thank Melanie P
Tampa, Florida
Reviewed yesterday NEWvia mobile

Beautiful but crazy expensive resort. Lots of "amenities" but everything you have to pay for. I'm a Marriott platinum rewards member but I don't receive any benefits at this location. The water park is a lot of fun and that's about the only included amenity. Dinner was $72 per person and breakfast was $35 per person. There is a Starbucks...

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Thank scotty3262
Reviewed 2 days ago NEW

We stayed at Atlantis over a week. We can afford to spend over $1000 per night (but I don't take that for granted) and we knew the food and drinks were going to be ridiculously expensive and they are. That's not what bothers me about Atlantis. The paradox of Atlantis is that it absoutely is visually spectacular in a sort...

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1Thank Richard B
Marietta
Reviewed 3 days ago NEWvia mobile

Second visit in 5 years. And although the Cove is nice there were lots of little issues that would keep me from returning back. First if you encounter an issue do not expect anyone to address it. I think they just hope you go away. Calls while on property went to VM that was full and msg went in returned....

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1Thank Marc G
Jefferson City, Missouri
Reviewed 4 days ago NEWvia mobile

We stayed here a few years ago at the Cove during Christmas break with our teenagers and had a pretty good experience. It is confusing because you are not supposed to be able to have small kids in the rooms, yet there are people with small children in this tower and all over the Cove pool which is not supposed...

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1Thank Stephanie P
Fort Worth, Texas
Reviewed 6 days ago NEW

As I write this i am still beyond shocked at the horrible customer service. We had an issue and I called while there ans spoke with the manager Tracie, she assured me all would work out she would fix the issue and get back to me. Not only did she never return my phone call which was last week, i...

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3Thank LMA323
Atlantis M, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi LMA323, We are disappointed to hear about your experience at The Cove. We take all of our guest feedback very seriously and we would like to speak with you directly. Can you please send us your phone number, email address, and reservation information to TripAdvisor@atlantisparadise.com so our team can contact you? Thank you. - The Cove Atlantis Management Team

Westport, Connecticut
Reviewed 6 days ago NEW

Recently visited the cove and always loved it. However, there seems to be new management at the Cain pool and they are extremely obnoxious. It was always a pleasure spending the day there, very relaxed atmosphere and for some reason just doesn't have the same vibe there. Why change something when it was perfect!

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Thank Sha1016
Atlantis M, Manager at The Cove Atlantis, Autograph Collection, responded to this review

Hi Sha1016, Thanks for joining us at The Cove. We are pleased to hear that you loved your time at our adults-only ultra-pool, but we are disappointed that not all of your experience lived up to your personal expectations. We will share your comments with our internal team and we do hope that you will join us again on future...

Montclair, New Jersey
Reviewed 1 week ago via mobile

An amazing place in so many ways, but yet you can't really call it a luxury property. We were without hot water for most of the visit, and we weren't the only ones in our group. Altho some of our colleagues had only hot water. We had a sapphire suite which was very large and had a perfect balcony overlooking...

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Thank GastroDreamers

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
The Cove Atlantis - Mosaic
The Cove Atlantis - Mosaic
Cuisines: American, Sushi, Bahamian
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Dynamic and stylish. Sophisticated and sensual. A place where scene meets scenery and urban chic meets white-sand nature. Inspired by the beauty of its surroundings, The Cove Atlantis thrives on the rhythm of the day. While its exclusive ultra-pool and beach club create a seamless day to night scene, its spectacular ocean views and balmy open-air architecture embrace nature’s most compelling elements creating a seductive and indulgent experience. ... more   less 

Additional Information about The Cove Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: €489 - €1,068 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Cove Atlantis, Autograph Collection 5*
Number of rooms: 600
Reservation Options:
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Also Known As:
The Cove Atlantis Hotel Paradise Island
Cove Atlantis Paradise Island
Atlantis Cove
The Cove Atlantis, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#1 On the Beach Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#1 Top resorts Hotel in Paradise Island
#1 Luxury Hotel in Paradise Island
#1 Spa Hotel in Paradise Island
#3 Romantic Hotel in Paradise Island
#5 Family Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from The Cove Atlantis, Autograph Collection staff and other travellers.
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Questions? Get answers from The Cove Atlantis, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cove is excellent! Loved our suite....will book again!”
 of 5 bubbles DisneyWorld213, 26 Mar 2017 | Read review
“high floor - great views”
 of 5 bubbles ochu2, 26 Mar 2017 | Read review
“Higher floors in the cove give you a view of all of the water park and ocean”
 of 5 bubbles melaniepT2316TW, 26 Mar 2017 | Read review
“Instead of rooms, I recommend to book in the newest buildings. Atlantis has different hotels built in different years.”
  • view from our balcony
  • view from the balcony
  • confortable jacuzzi
  • balcony
 of 5 bubbles karen_ralph, 18 Mar 2017 | Read review
“Ocean view worth the extra $$”
 of 5 bubbles Mhm86, 14 Mar 2017 | Read review
5 of 5