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Atlantis, Royal Towers, Autograph Collection

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Atlantis, Royal Towers, Autograph Collection
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5,783 Reviews from our TripAdvisor Community

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Showing 4,953: English reviews
Cherry Hill, New Jersey
Reviewed 23 August 2015

Clean, quiet. One complaint: The meal plan was not specific in regard to what restaurants were excluded from the very expensive meal plan. We did not know that Nobu and Johnny Rockets was excluded. As an aside: All the food was above average or excellent.

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Helpful?
2Thank kathyjudge
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi kathyjudge, Thank you for spending your August vacation with us! We are glad to hear you had an overall good stay with us. For those reading this review, our dining plan inclusions are outlined on our website. We hope to see you in paradise again soon. –Atlantis Management Team

Long Island, New York
Reviewed 23 August 2015

Let me first start off by saying I never write reviews, I only read them obsessively! So, since I usually plan my vacation on other people’s reviews I figured I would give back. Warning: it will be a long review, for I do enjoy reading extensive reviews to aid me in my planning. I apologize for the length of my...

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19Thank Shannon D
New York
Reviewed 23 August 2015 via mobile

The first time we went my daughter was younger and really enjoyed herself. I guess that's why I somehow managed to justify how expensive this place really is. The crappy food is super expensive and there are no real excursion options other than people on the beach offering jet skis, parasailing, etc who the hotel specifically warns you about. It's...

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2Thank a715m
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi a715m, We appreciate you returning to Atlantis and thank you for sharing your feedback regarding your vacation. We are disappointed this trip didn’t live up to your expectations. For those reading this review, Atlantis does offer a variety of adventures and excursions including marine interaction programs, snorkeling, snuba, paddle boarding, water cycling, and more. We do hope you give...

Jersey Shore, New Jersey
Reviewed 23 August 2015

Atlantis is enormous and the staff was not helpful when trying to locate something. They keep telling you, "down the path to the right", ah no it isn't... We did the Dolphin Cay and while that was fun, they split up my family (booked as one) into two groups at two different times (10:30a and 2p) this was not helpful...

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Thank Tom D
Friendswood, Texas
Reviewed 22 August 2015

Great staff, great rooms, great entertainment, casino, beaches, aquarium, etc. Bahamian people are awesome. Food at restaurants was expensive, but fantastic. One of the best all around vacations my family has taken. The resort is beautiful and clean. I have tried to think of a complaint, but can't.....it's expensive?...

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Helpful?
Thank j0hnnyk1ng
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi j0hnnyk1ng, We love hearing Atlantis is one of your family’s favorite vacations! Thank you for choosing to visit our resort and we hope to see your family on a return trip again soon. -Atlantis Management Team

Houston, Texas
Reviewed 22 August 2015

We enjoyed every minute of our stay at Atlantis (we stayed at the Atlantis Royal Towers). The activities, facilities, food, and service were all great. The only negative thing that we encountered was the billing. We had purchased the Atlantis Dining Plan, and it was a mess; the bill had to be adjusted at checkout because we were overcharged by...

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3Thank lkn074
Honesdale
Reviewed 21 August 2015

Atlantis is awesome! However, because its awesome is the reason why this place maybe too expensive for some. If you do not leave the resort property, be prepared to spend approximately $1000.00 a day for a family of 4 on breakfast, lunch, dinner, drinks (no alcohol), snacks, and activities. This is not part of the room cost. Also there is...

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2Thank Ilovetovacationinthe
Houston, Texas
Reviewed 21 August 2015

This was my 3rd stay here, but had not been in 6-7 yrs. It was my nephew's & my birthdays, and he had never been to Bahamas, so decided to treat him to a really special experience. Atlantis never lacks for fun things to do, relaxing beach & pool time, one of the best aquariums anywhere, great casino action, lovely...

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1Thank marthag1947
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi marthag1947, Happy belated birthday to you and your nephew and thank you for choosing Atlantis to celebrate both occasions! We appreciate your Atlantis loyalty and visiting us for the 3rd time. We hope to see you for a 4th time soon. –Atlantis Management Team

Hackensack, New Jersey
Reviewed 21 August 2015

What you don't get for your money is everything! The only thing you get is a roof over your head. The hotels are very rundown. We had no hot water for the five days we were there. Complained everyday and nothing happened. Maid service was awful. No clean towels unless you asked, no bath mat and no restocking of the...

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Helpful?
3Thank Melissa B
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Melissa B, We are sorry to hear about your experience, and agree that this is not up to Atlantis standards. As we take all guest reviews seriously, we will share your feedback with the customer service team at Royal Towers in order to continue improving the guest experience. –Atlantis Management Team

Cary, North Carolina
Reviewed 21 August 2015

I enjoy my trips to Atlantis. This trip was my third trip staying with three other family members. I have a feel for the experience having visited three times now. The quality of the experience has slipped since my last visit two years. I will provide some examples below. I was checked into a room that was not cleaned since...

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3Thank 1980thomas1980
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi 1980thomas1980, We are sorry to hear that this third trip to Atlantis did not meet expectations of past visits. We want each guest to have an amazing experience, and we will take these concerns into review in order to improve guest satisfaction. Your experience was not up to Atlantis standards, and we will be sure to share your feedback...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The iconic Royal Towers are the most reflective of mythical Atlantis, featuring grand architecture, artwork and design. Standard rooms have one king or two queen beds, a sitting area, and French balconies, while suites have full balconies. All rooms and suites offer terrace, harbour or water views. These towers are closest to Mandara Spa, the Fitness Center, Aquaventure, Atlantis Kids Adventures, The Dig, Casino, two main pools, and several gourmet dining options. ... more   less 

Additional Information about Atlantis, Royal Towers, Autograph Collection

Address: 1 Casino Dr, New Providence Island (Formerly Atlantis Royal Towers, Autograph Collection)
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: €320 - €690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis, Royal Towers, Autograph Collection 4*
Number of rooms: 1201
Reservation Options:
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Also Known As:
Atlantis - Royal Towers Hotel Paradise Island
Atlantis Royal Hotel
Atlantis Royal Paradise Island
Atlantis Paradise Island Royal Towers
Royal Towers Atlantis
Royal Towers Of Atlantis
Atlantis, Royal Towers, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#4 Casino Hotel in Paradise Island
#6 Spa Hotel in Paradise Island
#6 On the Beach Hotel in Paradise Island
#7 Luxury Hotel in Paradise Island
#7 Romantic Hotel in Paradise Island
#8 Family Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, Royal Towers, Autograph Collection staff and other travellers.
249 questions
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Villanova, Pennsylvania

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Questions? Get answers from Atlantis, Royal Towers, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“As stated...a little worn”
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