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Atlantis, Royal Towers, Autograph Collection

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Atlantis, Royal Towers, Autograph Collection
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5,898 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, Royal Towers, Autograph Collection
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Showing 5,049: English reviews
Karachi, Pakistan
Reviewed 20 December 2015

Atlantis Royal tower is the worst place to ever spend your vacations, worst suites, worst ever room amenities, the doors were not working, no bathroom tv remote available and after 3 days they got us one, lights bulbs fused, water not draining from tub and wash room, no room service calls pickup and so, even one day A/C power went...

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Helpful?
8Thank zeeshankarimi
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi zeeshankarimi, We are disappointed to hear about your vacation experience. Atlantis strives to deliver an amazing guest experience and in order to deliver this promise, we will share your feedback with our team at Royal Towers. We hope to once day have the chance to show you the true Atlantis experience in the future. –Atlantis Management Team

San Diego, California
Reviewed 20 December 2015

Ok-you have to understand we had just come from the Waldorf in Orlando-which was top notched-see that review-and so the Atlantis had a lot to live up to!! However,this hotel needs a facelift inside.It was our anniversary trip-which we told them when booking-no mention of it by anyone-no congratulations-nothing! The room had a harbor view-lovely-but the room itself smelled musty-needs...

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3Thank NLavelle
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi NLavelle, We appreciate you sharing your feedback and are glad you chose to celebrate your anniversary with us! While you enjoyed the property, views, and Aquaventure, we are disappointed to hear you did not enjoy your accommodations or dining experience. Please know Atlantis is currently in the process of updating the property, including upgrades to some of our public...

Herndon, Virginia
Reviewed 19 December 2015 via mobile

We were so excited about the water park, but when we got here, we discovered the 48" rule for the good slides. 47.5 doesn't work! And yet there were kids getting away with it. It was very bias. My niece stood next to a girl with a blue "pass" bracelet that was shorter than she was, and yet my niece...

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2Thank janet12329
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi janet12329, We appreciate you sharing your review with us, and are glad you enjoyed Atlantis Kids Adventure (AKA). We will share your feedback with both our housekeeping and Water Park teams in order to continue improving the guest experience. Please know the 48” rule is enforced by our lifeguards to ensure the safety of our guests. We appreciate your...

Reviewed 19 December 2015

Very dangerous and expensive to stay! Overrated wished we stayed at the Riu hotel next door after two days of the watermark you get sick of it and nothing was affordable at the property! Staff was rude! Internet would not work consistently. No safety or concerns for guests at water park was injured at the rapids and lifeguard sat in...

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3Thank Jmoreira199
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Jmoreira199, We appreciate your feedback and are disappointed to hear your vacation did not meet expectations. Please know we take all guest concerns regarding safety and security seriously and will share your experience with our Water Park team immediately. Can you please send your reservation details (including your confirmation number) and additional details about the situation you mention to...

Brooklyn, New York, Usa
Reviewed 19 December 2015

Stayed 4nights & 5days at the Royal Towers, Junior Suite has amazing view of the Marina and all the ships docking daily. Royal Towers offer late checkout but you have to ask. Took Package deal of $250.00 credit we had appietizers at Virgil's (didn't like) with 2 beers, 2 free wines & flatbread at Olives very tasty, 2 frees daiquiris...

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Thank Trinity11208
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Trinity11208, We cannot wait to see you again next year! We are looking forward to it. -Atlantis Management Team

Saint Louis Park, Minnesota
Reviewed 19 December 2015

I just got back from a trip to the Atlantis resort on Dec 8th 2015. This was an excursion through our cruise line to pet dolphins and spend the day at the water park. First thing you should know is that the vans will drop you off at what I guess is the main entrance and you have to walk...

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2Thank Darci D
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Darci D, We appreciate you choosing to visit us during your cruise vacation. Please know we take all guest safety and security very seriously, and will share your feedback and advice with our Water Park team regarding your experience. –Atlantis Management Team

Reviewed 19 December 2015 via mobile

They didn't feel any responsibilities at all. The food in all restaurant are zero qulity and very expensive!! Most of the time the staff are very slow motion and not respectful. In Nobu resturant they accept us one night and the other night they told us they could not accept us because my child is under 6 years old! The...

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3Thank Pegah F
Las Vegas, Nevada
Reviewed 18 December 2015

I just came back yesterday and can not explain how disappointed I was in the Atlantis! First off every picture you see that the Atlantis publishes in any kind of advertising is 20 years old! No way did this place look anything like what we had seen in any advertising. Even the DVD that took 4 weeks to get deliverd...

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8Thank Mitch89044
Nashville, Tennessee
Reviewed 18 December 2015

I did not spend the night in the hotel, but spend to day exploring. It is sooo impressive and on a huge piece of property. The details, the sculptures, the casino, the shops, the beautiful finishes, the monstrous aquarium, lagoons, pools, Aquaventure park with slides and rapid rivers and music poolside and drinks and food made this place amazing. The...

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Thank AllisonCW
Bluffton, South Carolina
Reviewed 18 December 2015 via mobile

The housekeepers were the most pleasant of all the staff in atlantis. They were professionally dresses, well kept and sweet as pie. The view of the park on the 12th floor was fantastic. The one down fall is the room do not have refrigerators or microwaves. PS do not touch mini bar. The room service is slow,expensive but not more...

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Thank Ginnie L
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Ginnie L, Thank you for your kind words about our amazing staff. For your next visit to paradise, perhaps The Reef Atlantis, which is our residential luxury tower with home-like amenities such as an in-room kitchen and microwave, is a better fit your needs. -Atlantis Management Team

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The iconic Royal Towers are the most reflective of mythical Atlantis, featuring grand architecture, artwork and design. Standard rooms have one king or two queen beds, a sitting area, and French balconies, while suites have full balconies. All rooms and suites offer terrace, harbour or water views. These towers are closest to Mandara Spa, the Fitness Center, Aquaventure, Atlantis Kids Adventures, The Dig, Casino, two main pools, and several gourmet dining options. ... more   less 

Additional Information about Atlantis, Royal Towers, Autograph Collection

Address: 1 Casino Dr, New Providence Island (Formerly Atlantis Royal Towers, Autograph Collection)
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: €314 - €699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis, Royal Towers, Autograph Collection 4*
Number of rooms: 1201
Reservation Options:
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Also Known As:
Atlantis - Royal Towers Hotel Paradise Island
Atlantis Royal Hotel
Atlantis Royal Paradise Island
Atlantis Paradise Island Royal Towers
Royal Towers Atlantis
Royal Towers Of Atlantis
Atlantis, Royal Towers, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#4 Casino Hotel in Paradise Island
#6 On the Beach Hotel in Paradise Island
#6 Spa Hotel in Paradise Island
#7 Romantic Hotel in Paradise Island
#7 Luxury Hotel in Paradise Island
#8 Family Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, Royal Towers, Autograph Collection staff and other travellers.
259 questions
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Villanova, Pennsylvania

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Questions? Get answers from Atlantis, Royal Towers, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a free room upgrade when you check in. You're unlikely to get one during peak times (e.g. Spring break), but it's possible you could get an upgrade to you room's view, or discounted increase of room size. Be generous in leaving daily tips for the housekeeping staff. (. . . and I don't mean leaving $1 or $2.) They work so hard!”
richh0, 22 Apr 2017 | Read review
“We were facing East and received the glorious sunshine first thing in the morning.”
TKpets, 21 Apr 2017 | Read review
“There was a long black hair in the toilet area when I arrived. The day I left, the hair was still in the same place. That leads me to believe the cleaning is not quite up to par.”
christophergL25CQ, 21 Apr 2017 | Read review
“Choose a different property”
richardwT3598JJ, 19 Apr 2017 | Read review
“our room was in the royal towers facing west, overlooking the dolphin area, so sunrise did not wake us up as early.”
dant9895, 16 Apr 2017 | Read review
5 of 5