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We are longtime loyal guests at Atlantis. Have been vacationing there for many, many years, and multiple times a year. We love the resort, the island, the pools and beach. We are also casino frequenters. Our frequent trips there are as guests of the casino,...More
Beautiful hotel & very accommodating! The resort was awesome! Very safe & clean. The staff is amazing and very accommodating. It’s worth every penny! The water attractions are amazing! Dolphin Cay is great. I highly recommend the sea lion interaction!! Totally awesome!
I made the reservation for Royal Tower, but when I arrived the room the smell was very bad, old room, dirty bathroom! It was impossible to be there. We checked another room and it was the same.
As the Atlantis didn't solve the problem we...More
we have roaches in the room, service could be better for the price. rooms smell. hotel needs renovation, doors are very old and corroded. the phones dont work. i had to go downstairs to call someone in the room to remove roach from the room.
I've stayed at this hotel more times then I can remember or even count and I have NEVER had such a horrible experience, staff was so rude the entire time. (the front desk, restaurant staff, almost every single employee- including supervisors). The trip started off...More
2 Thank Ashley L
Response from SydneyE79, Manager at The Royal at Atlantis, Autograph CollectionResponded 3 days ago
Thank you so much for taking the time to contact the Atlantis team. We are very disappointed to hear about your stay at The Royal, and we truly apologize for the inconveniences you had during your time with us. It is our number...More
The Royal at Atlantis, Autograph Collection is the icon of Atlantis featuring the awe-inspiring mythology of the Lost City of Atlantis risen from the sea. From the artwork to the experiences, a our Atlantis hotel …Moreon Paradise Island is larger than life, with intimate proximity to the world’s largest open air marine habitat situated at its center and the famed Atlantis casino by its side. Discover paradise in the Bahamas. Less
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