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Melia Nassau Beach - All Inclusive

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4,632 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Nassau Beach - All Inclusive
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Showing 4,050: English reviews
Pewaukee, Wisconsin
Reviewed 17 March 2016

Grounds were very clean, rooms were more than ample. Restaurants were good and staff was excellent, Beach was nice and swimming allowed. Could use more nightly entertainment. Good place to relax and enjoy!

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank edwardmartink
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Edward, Thank you much for your comment and we appreciate your feedback in order to better improve our service to all guests. Warm regards, Cecilia Sit Guest Experience

New Orleans
Reviewed 17 March 2016

Had a great room ,the staff is just great, The bartenders were just great too We fell in love with Jody she was the best,The beach is beautfull the pools were real nice .We hated to leave and hope some day to return.O the food was great too. ever thing about this resort was wonderful.

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Helpful?
1Thank Iva G
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Iva, We appreciate you sharing your wonderful experience and we look forward to your soon return. Warm regards, Cecilia Sit Guest Experience

Saint Louis, Missouri
Reviewed 16 March 2016

Service was spotty, many employees unhappy due to ongoing "lawsuit". Great staff could make it a great resort/experience. Upgrading to the Level is worth it. To get a pool chair at the main pool, you have to get there before 8a. They let people "save" them even if they only use it for a fraction of the day.

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank eileenc478
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Eileen, Thank you for your feedback, we take all guest experience seriously and will ensure to share your comments with the appropriate department leaders. Warm regards, Cecilia Sit Guest Experience

Langhorne, Pennsylvania
Reviewed 16 March 2016 via mobile

We had had a great experience. I've seen quite a few negative reviews but after being at the resort I realize why. We encountered alot of people who seemed really needy and treated the staff like slaves. Without tipping them! I agree some of the service was subpar but I think it was more so the staff is somewhat inexperienced....

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Helpful?
8Thank Angie M
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Angie, We are grateful to have this wonderful experience with you. We will continue to train our associates on how to handle guest opportunities in order to better our services. We look forward to having you again. Sincerely, Cecilia Sit Guest Experience

Danbury, Connecticut
Reviewed 16 March 2016

We arrived at 10 am and our room at the Level was not ready. We waited until 3 PM for our room. The Level Office was great they booked our reservations got our bags into room and were helpful and very nice especially Adrian. Our room was on the 8th floor it had a great view the room it self...

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Helpful?
4Thank iluvu24ever
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear iluvu24ever, Thank you for your feedback, it is important that we are made aware of our guest experience in order to better our service and products. We are grateful for you mentioning our staff members who were helpful and will also address the team members who were lacking in service. Warm regards, Cecilia Sit Guest Service

Albany, New York
Reviewed 16 March 2016 via mobile

The hotel was okay Needed more variety of restaurants. The staff were nice. However the last night, my friend woke up with bite marks covering her back. That morning, we found bugs all over our luggage and had to leave 75% of our belongings there to not transport back to our families. The staff mentioned it was a security matter...

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Helpful?
4Thank Krystal S
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Krystal, We acknowledge your comment and do understand the negative impact of your experience. As mentioned we do suggest that you reach out directly with the resort for any updates regarding your matter. We further apologize for any delays. Warm regards, Cecilia Sit Guest Experience

Little Rock, Arkansas
Reviewed 16 March 2016

The hotel was nice in general with all common areas super clean and nice looking, a great beach and two pools. Service was just ok, most of the people were polite but a lot of them seemed like they didn’t want to work or they were just bored. Not always helpful either. Concerning the room; we stayed in an oceanview,...

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Helpful?
1Thank cap10awesome
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Cap10awesome, Thank you for the thorough feedback and we will ensure to share your comments with our departmental leaders responsible for the areas of concern. Warm regards, Cecilia Sit Guest Experience

Reviewed 16 March 2016

Just got back from Melia March 7-11. I, as everyone else, was extremely weary as having read some bad reviews and was expecting poor service and a rundown hotel. HOW WRONG everyone is. The hotel is beautiful, the beach and pool are gorgeous. The restaurants are very nice as well. Honestly your on vacation and should let all your knitpicking...

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Helpful?
1Thank Lauren461
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Lauren, Thank you for choosing Melia Nassau Beach and it was our pleasure to serve you and your little one, as we are a family friendly resort and we do believe that children bring joy into many lifes. We do hope one day when your baby girl gets older you will visit us again. Warm regards, Cecilia Sit Guest...

Sunny Florida
Reviewed 16 March 2016 via mobile

Arrived in Nassau by cruise ship....walked a few minutes to the McDonald's near the port and hopped on a 'Jitney'/shuttle bus....for $1.25 (each) and it took us to the Melia....walked through the lobby to the beach area and spent a few hours there. Outdoor bar and outdoor shower if you desire. Used our own towels since have to pay to...

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Helpful?
2Thank Will_Traveler_2007
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Will_Traveler_2007, Thank you for your post and we welcome you back in the future. Warm regards, Cecilia Sit Guest Experience

Dallas, Texas
Reviewed 16 March 2016

It could have been an unbelievable vacation enjoying some fun and sun on the beautiful beaches if it wasn't for the rude front desk. Service was horrible! Not only that, but they tried to nickel and dime you for everything. The restaurant food was good but the buffet was not. Much rather have had Golden Coral.

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Helpful?
1Thank Juan T
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Juan, We do apologize for the negative experience and will ensure that we use your comments for process improvement. Warm regards, Cecilia Sit Guest Experience

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Melia Nassau Beach All-Inclusive is located right on the stunning Cable Beach with 694 Guestrooms/32 Suites just a few minutes from the center, shops, restaurants, nightspots and Lynden Pindling International Airport. Enjoy yourself at our 3 spectacular pools with waterfalls facing the sea, 2 hydro-massage tubs, luxury amenities and globally inspired cuisine in 7 dining venues/4 bars featuring a distinctive Bahamian flare. ACCOMMODATIONS: Classic Island View, Deluxe Pool View, Premium Ocean View, The Level, The Level Junior Suite, One Bedroom Ocean Front Suite, Two Bedrooms Ocean Front Suite and the Presidential Suite, stay at our comfortable accommodations with stunning views of the ocean, pools or resort gardens, perfect for a romantic getaway. Stay connected with Free Wi-Fi everywhere, even at the Beach. Stay fit with our FREE 24-hour fully equipped gym or join the fun with our full activities/entertainment program, shows and live music. In addition, enjoy extra privileges for guests staying at The Level such as exclusive areas, FREE room service and much more. For the youngest the Resort features a Kids Pool and Kids’ Club. *Operating as an inclusive resort as of December 2014. ... more   less 

Additional Information about Melia Nassau Beach - All Inclusive

Address: West Bay Street, Nassau, New Providence Island (Formerly Sheraton Nassau Beach Resort & Casino)
Region: Caribbean > Bahamas > New Providence Island > Nassau
Price Range: €297 - €617 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Nassau Beach - All Inclusive 4*
Number of rooms: 694
Reservation Options:
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Also Known As:
Sheraton Nassau Beach Resort And Casino
Sheraton Nassau Beach Hotel Nassau
Sheraton Cable Beach Resort
Nassau Sheraton
Radisson Cable Beach Resort
Melia Nassau Beach - All Inclusive Bahamas
Hotel Style:
#4 Luxury Hotel in Nassau
#5 On the Beach Hotel in Nassau
#5 Top resorts Hotel in Nassau
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Questions & Answers

Here's what travellers have asked, with answers from Melia Nassau Beach - All Inclusive staff and other travellers.
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Questions? Get answers from Melia Nassau Beach - All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was a bit tricky to get the temperature right, ended up just turning air con off then it was fine! We didn't take any room upgrade but the room was fine anyway.”
 of 5 bubbles 687ingel, 23 Mar 2017 | Read review
“End units are spectacular with wrap around balcony.”
 of 5 bubbles purpleUnion_KY, 22 Mar 2017 | Read review
“Book a room with The Level Experience....well worth it!”
 of 5 bubbles sandyl66, 21 Mar 2017 | Read review
“Ocean view”
 of 5 bubbles mikeg887, 21 Mar 2017 | Read review
“Level rooms on the seventh floor”
 of 5 bubbles TheSinghsOnHoliday, 21 Mar 2017 | Read review
5 of 5