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British Colonial Hilton Nassau

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Traveller (1863)
Pool & Beach (464)
Room & Suite (448)
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Overview
  • Excellent32%
  • Very good35%
  • Average17%
  • Poor10%
  • Terrible6%
Travellers talk about
“private beach”(355 reviews)
“paradise island”(292 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,605)
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911 - 915 of 3,361 reviews
Reviewed 13 July 2016

This was the letter I sent to K. Armbrister, Duty Manager. It is 12 days after the letter was emailed and we have received NO response. Upon arrival at the British Colonial Hilton Hotel, we were informed that the air conditioning wasn’t working and that...More

2  Thank Susan R
Reviewed 11 July 2016

The hotel itself is beautiful and the service was top notch. However, the experience was greatly diminished because the air conditioning was broken in the entire hotel. They gave us a room with 1 tiny window. We asked to be relocated to another hotel after...More

1  Thank heavenlyjen01
Response from Andrew H, Front Office Manager at British Colonial Hilton NassauResponded 12 July 2016

Dear Heavenlyjen01, Thank you for your feedback and please accept our apologies for the lack of service and air-conditioning during your recent stay. The hotel did experience major electrical and mechanical malfunctions of which I am pleased that we are now back up and running....More

Reviewed 11 July 2016

The kitchen was closed for lunch every day. We were forced to eat at the pool. No sit down or menu service for dinner. The pool was also closed early at 5:00 P.M. on our first day. This was after a long day of trasvel.More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Bernard H
Response from Kara A, Manager at British Colonial Hilton NassauResponded 13 July 2016

Dear Guest, Thank you for your feedback regarding your visit to British Colonial Hilton Nassau! We sincerely apologize for the inconveniences experienced due to the closure of our restaurant for lunch. We appreciate you staying with us, and look forward to welcoming you back for...More

Reviewed 11 July 2016

I have been travelling on and off to Nassau for business over the last decade. I like to stay at the Hilton because of the property location. Over my many stays I have seen the property in good shape and in bad. I have never...More

3  Thank Goneaway50
Response from Kara A, Manager at British Colonial Hilton NassauResponded 13 July 2016

Dear Guest, Thank you for your feedback regarding your visit with us. We regret that we were unable to meet your expectations. Please accept our apologies. As hoteliers we realize that there is always room for improvement and feedback is crucial in this process. Therefore,...More

Reviewed 9 July 2016

Loved it! I have visited Nassau 3 times, by cruise, before this past trip. I was not looking forward to it again. I reviewed some 'things to do' and found that this hotel offered 'day passes'. $60/person. Somewhat steep, but we were willing to give...More

2  Thank fbdalton
Response from Kara A, Manager at British Colonial Hilton NassauResponded 13 July 2016

Dear Guest, Thank you for writing a review of your day visit with us! We are delighted to hear that you enjoyed all the amenities and food included in your package. Your recommendation is very valuable to us, and we are happy that you shared...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$159 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Nassau
#5 Top resorts Hotel in Nassau
#6 On the Beach Hotel in Nassau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Nassau
#5 Top resorts Hotel in Nassau
#6 On the Beach Hotel in Nassau
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1863)
Pool & Beach (464)
Room & Suite (448)
Dining (90)
Amenities (39)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
Questions & Answers
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JH4862
17 April 2018|
AnswerShow all 3 answers
Response from lab12345 | Reviewed this property |
The hotel has wide doors and huge open spaces. It is from the colonial era so massive entryway. What they do not have is any sort of modified lift in the pool area like is required in the States now. You may be able to call... More
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lifeisaj0urney
8 April 2018|
AnswerShow all 2 answers
Response from Dominick B | Reviewed this property |
It is a short walk over. We called ahead a reserved our day passes. You really don't need a cabana. They had shaded areas and plenty of chairs. It is very peaceful and laid back. Nothing like atlantis
1
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Room Tips
"city views aren't nice at all"
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"Any ocean view room is great!"
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"See pics of Ocean View"
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"We stayed street side and found that just as good as ocean side because we spent so much time at the pool and..."
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