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Point Pleasant Resort

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Point Pleasant Resort
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608 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Atlanta, Georgia
Reviewed yesterday NEWvia mobile

First of all I want to congratulate the wonderful Staff- J-Nise, Lydia, Willie, Danny, Luis, Anthony and Troy. They have done and AMAZING JOB making my wife and I 20th Anniversary special. Management really needs to speak to Latifa she was very rude , very rude and unprofessional. She will run good customers away. I also would like to thank...

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Helpful?
Thank Big-Groove
Reviewed 3 days ago NEW

We booked a packaged deal on Orbitz and we were a little unsure as to what to expect. We couldn't have been happier! PPR was truly amazing! It was away from the terribly TOURISTY downtown area (Charlotte Ameille). Close to all the best beaches and to dt Red Hook. All of which they provided transportation to. They're shuttle service was...

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Thank Douglas S
Reviewed 6 days ago NEWvia mobile

We booked a stay here because it was much less expensive than other resorts on St. Thomas. Based on others' reviews we felt we were getting a bargain. It met our modest needs, but you don't get what you don't pay for (coffee maker but no coffee, soap but no shampoo, housekeeping only every other day, etc.) The extensive hillside...

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1Thank Andrew B
Ohio
Reviewed 6 days ago NEW

All units have breathtaking views. The higher up, the better. They offer free shuttle to the east part of town. Wish they'd bring back the free shuttle to Magen's Bay and the free breakfast. Staff and front desk are friendly, polite, and always available to help. The restaurant was pretty good with your typical American fare. I believe they deliver...

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Thank shuteye72
Seattle, Washington
Reviewed 1 week ago

Clean! Great views and service! Worth every penny and then some. So much came with our visit including shuttle rides into Red Hook, Snorkel gear, etc. Saved money by cooking breakfast inside our room every morning. The grocery Delivery service is 100% worth the extra money. Friendly and helpful staff. Not one single bad thing to say about it. We...

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Helpful?
Thank ashleyng94
Jeff A, General Manager at Point Pleasant Resort, responded to this review

Thank you so much for choosing to stay at Point Pleasant Resort and thank you for the review. We can't wait to see you again!! The next time you are here we should have a breakfast "cook-off", winner takes all. :) Our team at the restaurant makes a darn good breakfast too.

Reviewed 1 week ago

Me and my best friend stayed 12 nights in Point Pleasant this January and we truly enjoyed it! We stayed in unit D-24 which had an AMAZING view! The unit itself was furnished with all the facilities you may (or may not) need such as a fully equipped (and modern) kitchen, cable TV, plenty of books to read, DVDs, stereo,...

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Thank Andreas T
Jeff A, General Manager at Point Pleasant Resort, responded to this review

Thank you so much for that detailed review. We will have all new kayaks shortly!

Reviewed 2 weeks ago

I had planned a surprise trip for my husband and booked our rooms and flight via travelocity. When we arrived at the resort to check in they informed us that travelocity had inaccurately booked a reservation at the resort that actually did not have any rooms available, thus we did not have an actual room to stay. Even though it...

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Helpful?
Thank Jess M
Jeff A, General Manager at Point Pleasant Resort, responded to this review

We are very proud of our entire staff. They understand how important vacation time is for every guest and they are determined to make sure everyone is happy. Thank you for posting a review and recognizing their efforts.

Reviewed 2 weeks ago via mobile

Unfortunately none of the reviews I read said that the "mini condos" vary dramatically from one to the other. As it turns out each is owned privately and decorated by the owner. The first unit they put us in had a great view, but it hadn't been updated in 40 years and we actually tripped on the broken tile floor...

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3Thank T J
Jeff A, General Manager at Point Pleasant Resort, responded to this review

Thank you for your review. Our accommodations are individually owned but the resort does have strict standards that all owners must meet. (We help most owners decorate their villas.) We encourage you to look at the photographs of the individual villas on our website, but if you need help picking out the right one for you, just give us a...

Evansville, Indiana
Reviewed 2 weeks ago

We booked our 7-day air + hotel package at the last minute in early January, & were very pleased with the entire experience, including the value received. [We've come to the conclusion that the few negative reviews we've read recently likely originated with travelers who may have booked their stay directly through an individual condo owner, rather than the resort...

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Thank 812JEN50
Jeff A, General Manager at Point Pleasant Resort, responded to this review

Thank you for posting a review for us. The best advice we can give anyone is to just call the resort directly to book your accommodations. We look forwarding to helping you make your vacation perfect.

Cherry Hill, New Jersey
Reviewed 2 weeks ago

We stayed at Point Pleasant Resort from January 20-25, 2017. We booked through the resort directly, and were able to see pictures of our exact room ahead of time. At the time that we booked, there were five rooms available for the dates of our stay, and the quality, condition, décor and price of each varied greatly, so I would...

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7Thank JustMe803

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to your own private paradise at Point Pleasant Resort, operated by Akers Ellis Resort Management. Situated on a 15-acre hillside preserve, the resort overlooks beautiful Water Bay, the Caribbean Sea, and the British and U.S. Virgin Islands. Experience unmatched service from the resort's team of professionals with over 30 years of service and knowledge of the island. The villas are independently owned but attractively designed. With several room types from which to choose, discovering suitable accommodations is guaranteed. Each spacious villa features a fully equipped kitchen, A/C, cable TV, WIFI, hair dryer, iron and ironing board, and ocean views from private balconies. Guests indulge in on-resort recreation and water sports plus three swimming pools, including the very private resort middle terrace pool which has breathtaking views. We also have our own small, private and secluded beach located at the end of a short nature trail. Our activity staff also conducts weekly beach trips to Magens Bay by shuttle and to Jost Van Dyke by boat. The resort is also home to a spa and a waterfront bar and restaurant. The resort makes it easy to forgo the rental car expense. Guests are provided complimentary transportation around the resort and throughout the east end of St. Thomas. Grocery delivery is available. Point Pleasant Resort is located on the east end of St. Thomas just five minutes from Red Hook, home to the ferry boats to neighboring islands and the best nightlife and restaurants on the island. Just one mile away is the number one tourist attraction and best snorkeling beach on St. Thomas: Coral World and Coki Beach. One mile in the other direction is beautiful and peaceful Lindquist Beach. Magens Bay and Little Magens Bay beaches are located just 5 miles away. ... more   less 

Additional Information about Point Pleasant Resort

Address: 6600 Estate Smith Bay, 00802-1325, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range: €259 - €470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Point Pleasant Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Antilles Point Pleasant Hotel East End
Point Pleasant Hotel
Hotel Point Pleasant
Point Pleasant Resort St. Thomas, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Point Pleasant Resort staff and other travellers.
70 questions
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Questions? Get answers from Point Pleasant Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go higher if no mobility issues”
 of 5 bubbles shuteye72, 13 Feb 2017 | Read review
“View photos of the individual rooms on the Point Pleasant Resort website”
 of 5 bubbles 812JEN50, 2 Feb 2017 | Read review
“Hilltop rooms have best views. External transportation back to resort may take long time so be prepared”
 of 5 bubbles Subhakam, 29 Dec 2016 | Read review
“all rooms have a spectacular view”
  • The view we woke up to every morning :)
 of 5 bubbles BrocktonRedHead, 28 Dec 2016 | Read review
“best views, very private, romantic, friendly”
 of 5 bubbles kristenh395, 21 Dec 2016 | Read review
5 of 5