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      Emerald Beach Resort

      1,812 Reviews
      #4 of 7 Hotels in Charlotte Amalie
      8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas
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      8/10/2017 9/10/2017
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      All photos (1,175)
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      Traveller (821)
      Room & Suite (268)
      Pool & Beach (232)
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      Overview
      3.5
      1,812 reviews
      • Excellent27%
      • Very good38%
      • Average20%
      • Poor9%
      • Terrible6%
      Travellers talk about
      “beach bar” (168 reviews)
      “close to the airport” (208 reviews)
      “st thomas” (136 reviews)
      Free Wifi
      Free Parking
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Poolside Bar
      Fitness centre
      Multilingual Staff
      Wheelchair Access
      Business Centre
      Laundry Service
      Tennis Court
      Housekeeping
      Private Balcony
      3.5 Star Hotel
      All hotel details
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      Similar hotels
      See all 22 hotels in St. Thomas
      The Ritz-Carlton, St. Thomas
      1,080 reviews
      #3 of 22 hotels in St. Thomas
       
      Point Pleasant Resort
      727 reviews
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      Frenchman's Reef & Morning Star Marriott Beach Resort
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      Rooms
      8 Oct9 Oct
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,812)
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      1 - 5 of 1,743 reviews

      Reviewed 1 week ago
      Excellent Staff, Horrible General Manager During/After Hurricane Irma

      I switched from a villa to this report in lieu of not being able to get a flight off of the island prior to Irma's arrival. After the hurricane, the staff worked tirelessly to accommodate the guests. Most of us disliked the manager's attitude. The...More

      Thank Shamara S
      Hotel's Favourite
      Reviewed 10 August 2017
      Beautiful Property and close to airport

      My stay at this property could not have been better - from making reservations, being greeted at check-in, enjoying the beautiful grounds, including the pool and beach, cleanliness and comfort of the room, service and quality of food in the on-site restaurant and then to...More

      Review collected in partnership with this hotel
      1  Thank DetSailor
      Response from Alana B, Social Media Specialist at Emerald Beach ResortResponded 12 August 2017

      Wow! Thanks for the kind words. We are really glad to hear you enjoyed all aspects of our hotel. We can't wait to see you again very soon!

      Reviewed 1 week ago
      Fine until the bill

      I stayed at this hotel for three nights in July while on St Thomas for business; the company had pre-paid my stay and I was to give a personal credit card for incidentals. Imagine my surprise when I came home to a credit card charge...More

      Thank Kelly_R_8484
      Response from Alana B, Social Media Specialist at Emerald Beach ResortResponded 1 week ago

      Thank you for your feedback. We are so sorry to hear about this incident. We do ask your patience in resolving this matter as we have just gone through a category 5 hurricane. It will be some time until all communications to the island have...More

      Reviewed 1 week ago via mobile
      THANK YOU to the staff during Hurricane Irma

      Thank you to the leadership and staff at the Emerald Beach Resort before, during and after Hurricane Irma. We stayed here for two nights following a Tortola charter. We were to fly out of St. Thomas on September 5( 36 hours before the hurricane) and...More

      3  Thank Brent A
      Response from Alana B, Social Media Specialist at Emerald Beach ResortResponded 1 week ago

      Thank you so much for all of your help and kind words! We were so fortunate to have an amazing team of staff members and guests who weathered the storm together. We hope to have the hotel up and running as soon as we can...More

      Reviewed 1 week ago
      How is the Resort Post Hurricane ?

      Anyone know how the resort made out in the Hurricane ? We had a great stay there and have a reservation to head back in November. We loved the beach and the calm water. Access to the airport and downtown was easy from the resort.More

      1  Thank Steve B
      Response from Alana B, Social Media Specialist at Emerald Beach ResortResponded 1 week ago

      Thank you so much for the review! The resort sustained some damage after the storm but our staff and guests staying at the time pitched in to start the recovery process.All guests have been evacuated and we are currently housing FEMA and other hurricane relief...More

      Similar hotels
      See all 22 hotels in St. Thomas
      The Ritz-Carlton, St. Thomas
      1,080 reviews
      #3 of 22 hotels in St. Thomas
       
      Point Pleasant Resort
      727 reviews
      #1 of 5 hotels in East End
       
      Frenchman's Reef & Morning Star Marriott Beach Resort
      4,416 reviews
      #2 of 7 hotels in Charlotte Amalie
       
      Caneel Bay Resort
      764 reviews
      #1 of 1 hotels in Caneel Bay
       
      About
      Amenities
      • Top amenities
      • Pool
      • Free Parking
      • Restaurant
      • Beachfront
      • Free High Speed Internet ( WiFi )
      • Bar/Lounge
      • Fitness Centre with Gym / Workout Room
      • Hotel Amenities
      • Free Parking
      • Meeting Rooms
      • Multilingual Staff
      • Business Centre with Internet Access
      • Laundry Service
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Bar/Lounge
      • Outdoor pool
      • Tennis Court
      • Fitness Centre with Gym / Workout Room
      Details
      • Price range
      • US$180 - US$435 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Room types
      • Non-Smoking Rooms
      • Number of rooms
      • 90
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Cancelon, Hotwire, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Emerald Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Caribbean >
      • U.S. Virgin Islands >
      • St. Thomas >
      • Charlotte Amalie
      • Also Known As
      • Best Western Emerald Beach Hotel Charlotte Amalie ,
      • Best Western St Thomas ,
      • Best Western Emerald Beach Resort ,
      • St. Thomas Best Western ,
      • Emerald Beach Resort St. Thomas/Charlotte Amalie, U.S. Virgin Islands
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      All photos (1,175)
      Full view
      Traveller (821)
      Room & Suite (268)
      Pool & Beach (232)
      Dining (102)
      Hotel & Grounds (518)
      Bathroom (16)
      Business Centre & Event Rooms (4)
      Family and Play Areas (1)
      Nearby
      Nearby HotelsSee all 22 hotels in St. Thomas
      Frenchman's Reef & Morning Star Marriott Beach Resort
      4,416 reviews
      4.67 km away
       
      The Ritz-Carlton, St. Thomas
      1,080 reviews
      13.00 km away
       
      Caneel Bay Resort
      764 reviews
      18.77 km away
       
      Point Pleasant Resort
      727 reviews
      10.44 km away
       
      Nearby Restaurants
      Tickles Dockside Pub
      449 reviews
      1.22 km away
      Scoops & Brew
      77 reviews
      1.17 km away
      The Beach Bar at Emerald Beach
      158 reviews
      .01 km away
      Bonita's Cantina
      17 reviews
      1.10 km away
      Nearby Attractions
      Lindbergh Bay Beach
      43 reviews
      .53 km away
      Big Love Taxi
      44 reviews
      .20 km away
      JJ Divers St Thomas
      7 reviews
      1.60 km away
      St. Thomas Flyboarding
      494 reviews
      .13 km away
      Ask a question
      Questions & Answers
      See all 65 questions
      Audra E
      7 May 2017|
      AnswerShow all 2 answers
      Response from 405jerryw | Reviewed this property |
      Yes, but I didn't try one.
      0
      Votes
      Audra E
      7 May 2017|
      AnswerShow all 2 answers
      Response from Mark N | Reviewed this property |
      don't think so
      0
      Votes
      MsPearl105
      25 April 2017|
      AnswerShow all 2 answers
      Response from Reggiebec7 | Reviewed this property |
      all depends on what you consider walking distance. We walked 2 miles to town to eat and shop or to ferry and then cabbed it home!
      1
      Vote
      Room Tips
      "If you have bad knees or back problems (no elevators) ask for a room on the first floor or help with your..."
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      "The hotel doesn't have an elevator ,therefore you may want to request a lower floor."
      Read review
      "In my opinion building 3 or 4 has a better view of the bay."
      Read review
      "ask for an upgrade,or for a value room,cause your wanting the outside experince."
      Read review
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