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    Windward Passage Hotel

    Veterans Drive | Waterfront, Charlotte Amalie 00804, St. Thomas
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    3/12/2017 4/12/2017
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    Traveller (293)
    Room & Suite (113)
    Pool & Beach (38)
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    Overview
    • Excellent11%
    • Very good24%
    • Average30%
    • Poor17%
    • Terrible18%
    9 Aug 2017
    “6 week stay - ok, bar staff friendly, breakfast not great and slow”
    21 Jul 2017
    “A bit nervous”
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Meeting Rooms
    3.5 Star Hotel
    All hotel details
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    St. John Inn
    497 reviews
    #2 of 4 hotels in Cruz Bay
     
    Emerald Beach Resort
    1,811 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    Cruz Bay Boutique Hotel
    476 reviews
    #1 of 4 hotels in Cruz Bay
     
    The Ritz-Carlton, St. Thomas
    1,082 reviews
    #3 of 22 hotels in St. Thomas
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (712)
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    221 - 225 of 678 reviews

    Reviewed 19 May 2015

    Windward passage is a long time mainstay on the Charlotte Amalie waterfront but I was quite disappointed on a recent stay. The room showed signs of upgrade - the bathroom vanity and door seemed new, but the tub was clean but unsightly. Grout was gray,...More

    1  Thank BushTea
    Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 21 May 2015

    Thank you for your time in submitting your review. Your comments have been forward to our Managment staff. You will be happy to hear new carpet will be installed very soon. Please next you stay with us ask for a microwave to be placed in...More

    Reviewed 13 May 2015

    Great location downtown Charlotte Amalie, almost across from the Ferry Terminal. Very close to shopping and restaurants. Great bar, open courtyard in middle with swimming pool on second floor. Food service is lacking, count on waiting a fairly lengthy time after you place your order....More

    Thank charshoes7
    Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 14 May 2015

    Thank you for taking the time to submit your review. Your comments have been forward to our Managment Staff. We look forward to your next visit! Guest Relations

    Reviewed 11 May 2015

    We got in late to St. Thomas and used this hotel as a stopover. Frankly put, this place is a dump. I think the Best Western by the hotel would have been better. This place is like a poorly run Motel 6. Certainly overpriced for...More

    2  Thank Agoura0
    Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 12 May 2015

    Thank you for taking the time to submit your review. Your comment gave been forward to out Managment Staff. Regards Guest Relations

    Reviewed 8 May 2015 via mobile

    We chose to stay at this hotel because we were only on St. Thomas for one night and flying out early the next morning. We figured that it didn't need a fancy hotel, just a clean place to spend the night. Wow! It was so...More

    1  Thank Loveislander
    Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 12 May 2015

    Thank you for taking the time to submit your review. Your comments have been forward to our Managment Staff. Regards Guest Relations

    Reviewed 5 May 2015

    I don't ask much of an hotel, I just want a clean room and that works for me. Unfortunately you won't even have that in the Windward Passage Hotel ... the first room we got was full of cockroaches. The staff offered us to move...More

    1  Thank Marianne000001
    Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 6 May 2015

    Thank you for taking the time to submit your review. Your comments have been forward to our Managment Staff. Regards GuestvRelations

    St. John Inn
    497 reviews
    #2 of 4 hotels in Cruz Bay
     
    Emerald Beach Resort
    1,811 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    Cruz Bay Boutique Hotel
    476 reviews
    #1 of 4 hotels in Cruz Bay
     
    The Ritz-Carlton, St. Thomas
    1,082 reviews
    #3 of 22 hotels in St. Thomas
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$203 - US$270 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Kognitiv US Corp, Travelocity, Hotels.com, Orbitz, Hotwire, Cancelon, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Windward Passage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Charlotte Amalie Holiday Inn ,
    • Holiday Inn Charlotte Amalie ,
    • Windward Passage Hotel St. Thomas/Charlotte Amalie, U.S. Virgin Islands
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    Traveller (293)
    Room & Suite (113)
    Pool & Beach (38)
    Dining (32)
    Hotel & Grounds (247)
    Bathroom (9)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    Emerald Beach Resort
    1,811 reviews
    2.88 km away
     
    Nearby Restaurants
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    The Green House
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    Nearby Attractions
    Magic Ice
    609 reviews
    .35 km away
    Market Square
    264 reviews
    .27 km away
    Frenchtown Brewing Company
    59 reviews
    .50 km away
    Road Town Fast Ferry
    215 reviews
    .21 km away
    Ask a question
    Questions & Answers
    hockeyeh
    24 October 2017|
    Answer
    Response from Reaganp89 | Reviewed this property |
    Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
    0
    Votes
    Missy050715
    21 July 2017|
    AnswerShow all 14 answers
    Response from LauraVER88 | Reviewed this property |
    I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
    2
    Votes
    Sarah W
    17 July 2017|
    AnswerShow all 2 answers
    Response from Lilybeth S | Reviewed this property |
    $6
    0
    Votes
    Room Tips
    "Don't stay here... trust me, there are better values on the island."
    Read review
    "ASK what type of room your getting because they wont tell you, back of hotel is scary"
    Read review
    "try for a seafront room"
    Read review
    "Remeber to book at ocean view room. you will love it compared to the other rooms"
    Read review
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