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Windward Passage Hotel

Traveller (327)
360
Panoramas (10)
Pool & Beach (37)
Overview
Veterans Drive Waterfront, Charlotte Amalie 00804 St. Thomas See on map
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3.5 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (750)
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Traveller rating
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1 - 5 of 715 reviews
Reviewed 4 days ago

This hotel appeared to be in a state of flux. Construction work was going on but apart from that the room was musty, shabby and old. It seemed to be stuck in time. The breakfast was of poor quality and I passed on it except...More

Date of stay: October 2018
Thank Imaani
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 3 days ago

Thank you for taking the time to submit your review. Your comments have been shared with Management.

Reviewed 2 weeks ago via mobile

You know what - this hotel isn’t so bad. I’m surprised that I actually kind of liked it. Other reviews say that the front desk lady is mean, and while she wasn’t super thrilled to welcome us, she did check us in without issue or...More

Date of stay: January 2019
1  Thank JAXtravel
Response from 948pamk, Public Relations Manager at Windward Passage HotelResponded 3 days ago

Thank you for taking the time to submit your review. Your comments have been shared with our Management staff.

Reviewed 1 December 2018 via mobile

The doors wouldn’t open and they were peeling. The toilet wouldn’t work . Needed extreme cleaning. There was dust everywhere. After explaining our situation to hotel administrations we were moved to a more appealing room

Date of stay: December 2018
1  Thank kaenyrac
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 13 December 2018

Thank you for taking the time to submit your review. Your comments have been shared with our Staff.

Reviewed 24 November 2018 via mobile

Your kindness was spectacular, when I needed your help with utensils. Cleaning lady that got me ice.... wow is all I can say. Most attention and respect I got my whole visit. I felt more love from you than anyone else on island GREAT JOB!!!!!

Date of stay: November 2018
Thank Diana A
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 26 November 2018

Thank you for your kind words your comments has been shared with our staff! We look forward to your next visit! Guest Relations

Reviewed 6 November 2018 via mobile

Hotel is under remodeling, but Expedia did not indicate any issues. When we arrived we were told. no restaurant, no casino! Fortunately it is located close to restaurants and shopping (open IF cruise ships are in port). Thankfully we had rented a car. Lots of...More

Date of stay: October 2018
1  Thank conner19
Response from 948pamk, Guest Relations Manager at Windward Passage HotelResponded 7 November 2018

Thank you for taking the time to submit your review. Your comments have been shared with our staff! Guest relations

View more reviews
About
Description
The Windward Passage Hotel is truly your bargain in paradise. Currently the hotel is open only for first responders, business owners, and relief efforts only. We are perfect for business travelers and the ideal More choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our Ocean View Rooms boast a breath-taking view of the harbor and our staff is courteous and friendly. We are constantly updating and improving our facilities to serve you better. You are welcome to stop by and pay us a visit. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Room Service
Spa
Breakfast included
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
151
Price range
US$214 - US$596 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn
Also Known As
Charlotte Amalie Holiday Inn
,
Holiday Inn Charlotte Amalie
,
Windward Passage Hotel St. Thomas/Charlotte Amalie, U.S. Virgin Islands
Location
Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
151
Price range
US$214 - US$596 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn
Also Known As
Charlotte Amalie Holiday Inn
,
Holiday Inn Charlotte Amalie
,
Windward Passage Hotel St. Thomas/Charlotte Amalie, U.S. Virgin Islands
Location
Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Photos
Traveller (327)
Room & Suite (134)
Pool & Beach (37)
Dining (31)
Amenities (38)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Jason33OSU
5 January 2019|
AnswerShow all 2 answers
Response from 948pamk | Property representative |
The bar will be open at the end of the month. The casino to be determined
0
Votes
hockeyeh
24 October 2017|
AnswerShow all 2 answers
Response from Reaganp89 | Reviewed this property |
Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
1
Vote
Missy050715
21 July 2017|
AnswerShow all 14 answers
Response from LauraVER88 | Reviewed this property |
I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
2
Votes
Room Tips
"rooms on left are noisy on weekends stay"
Getaway401930
24 Sep 2018
Read review
"Don't stay here. You will be disappointed."
lwalls_tx
21 Jul 2018
Read review
"if you want to see the beach, are accustomed to Marriott or Hilton properties you will not be happy here"
blessedman
17 Jun 2018
Read review
"Waterfont room/ nice water view, with slight noise during the day. I am city guy r so the noise was not an..."
K1961UJpaull
4 Apr 2018
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