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    Frenchman's Reef & Morning Star Marriott Beach Resort

    5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
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    29/10/2017 30/10/2017
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    Traveller (2687)
    Pool & Beach (628)
    Room & Suite (475)
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    Overview
    • Excellent39%
    • Very good32%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “morning star” (546 reviews)
    “frenchman's reef” (650 reviews)
    “aqua terra” (216 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,420)
    There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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    11 - 15 of 4,360 reviews

    Reviewed 10 September 2017 via mobile

    We were stuck in St Thomas during Irma. The staff at this hotel was amazing. Chris, the manager, worked for three days straight to get a ship off of the island. People on the staff would do anything they could to help you, all while...More

    6  Thank fijijimt
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 13 September 2017

    Dear fijijimt, It is great to know that you felt very well taken care of at a very stressful time during the hurricane. Thank you for letting us know that our staff and team rose to the occasion, and provided a wonderful experience under the...More

    Reviewed 8 September 2017

    Hotel is a little worn and could use updating. Hotel not really convenient to other locals. It can get rather expensive to taxi everywhere a couple of times a day. If you are willing to drive on the opposite side of the road, it may...More

    1  Thank tyronetrp
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 13 September 2017

    Dear tyronetrp, Thank you for your review,and feedback, and we apologize that your stay at the resort did not live up to your expectations. We have taken note of your comments,and hope to be back in-touch with you soon.

    Reviewed 7 September 2017 via mobile

    Very beautiful resort. The front desk staff were very accommodating and friendly It was very clean and accessible to everything you want to do, ferry rides to town, snorkeling , jet skiing and kayaking. My kids enjoyed our stay very much. The beach was just...More

    2  Thank DmdOms
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 11 September 2017

    Dear DmdOms, We can't thank you enough for your rave review after you and your family stayed with us, and appreciate that you took the time to let us now how enjoyable your stay was. We are glad that you were very pleased with your...More

    Reviewed 6 September 2017 via mobile

    Visited this location with the spouse and stayed 5 days, 4 nights. St. John Villa room 511 was a very nice size. This room was handicap accessible, furnished with a full kitchen, 2 bedrooms, living area, and each room had there own balcony. The bar...More

    Thank Quesha116
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 11 September 2017

    Dear Quesha116, We are glad you enjoyed your comfortable and spacious room accommodations, and balcony views, and that your dining experiences were equally as good when you stayed with us. Thank you for taking the time to review your great stay, and also to offer...More

    Reviewed 6 September 2017

    We checked in and got an awesome upgrade to a suite with a winding staircase. The amenities are on point and the staff was very helpful. The pools are very inviting. We enjoyed the sunrise on the beach.More

    Thank Carol C
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 11 September 2017

    Dear Carol C, It is wonderful to hear you describe your terrific stay with us, and letting us know how pleased you were with your upgrade to a suite! We are glad to know you found our many amenities at the resort on point, and...More

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    The Ritz-Carlton, St. Thomas
    1,081 reviews
    #3 of 22 hotels in St. Thomas
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$594 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Kognitiv US Corp, Hotels.com, Travelocity, Hotwire and HotelQuickly so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie ,
    • Marriott Frenchman`s Reef And Morning Star Beach Resort ,
    • Marriott Charlotte Amalie ,
    • Charlotte Amalie Marriott ,
    • Marriott Frenchmans Reef ,
    • Frenchmans Reef St Thomas ,
    • Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie, U.S. Virgin Islands
    Add Photo Photos
    Traveller (2687)
    Pool & Beach (628)
    Room & Suite (475)
    Dining (181)
    Hotel & Grounds (1666)
    Bathroom (35)
    Business Centre & Event Rooms (16)
    Family and Play Areas (5)
    Nearby
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    4.67 km away
     
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    2.90 km away
     
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    8.51 km away
     
    Point Pleasant Resort
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    6.58 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chasachana
    10 September 2017|
    AnswerShow all 2 answers
    Response from oahuhaole619 | Reviewed this property |
    I too looked at their website and all I could see was that they are closed due to Irma. I'd really like to know how the "Professor"( ferry boat driver between hotel and town) did on his live aboard in the harbor. Hope all... More
    0
    Votes
    Mark L
    7 September 2017|
    AnswerShow all 2 answers
    Response from 975shaylaa | Reviewed this property |
    9/7/17 St.Thomas has major damage (Check news reports for updates). Even the 1 hospital in St. Thomas was evacuated because of catastrophic damage. I would push my plans back to later in the year or sometime early next year... More
    1
    Vote
    Pooh16
    7 September 2017|
    AnswerShow all 5 answers
    Response from MrChrisDonohue | Property representative |
    Thank you! We look forward to welcoming you in November!
    0
    Votes
    Room Tips
    "Not sure if the rooms will be the same after they rebuild but the Harbor View rooms were not great..."
    Read review
    "Once the rebuilt, choose a room on the 8th floor facing the pool"
    Read review
    "The hotel does not have beach access. The Morning Star rooms are beach front."
    Read review
    "Had an ocean view room in the Sea Cliff. Ocean was beautiful. However the view below was a very worn tennis..."
    Read review
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