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The Ritz-Carlton, St. Thomas

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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(90 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel packages
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Reviews (1,088)
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1,059 results
Traveller rating
651
254
97
31
26
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LanguageEnglish
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651
254
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebottle of champagneblue watersunset sailvirgin gordainfinity pool
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891 - 895 of 1,059 reviews
Reviewed 16 November 2014

We have stayed at this property in the past and always felt the rooms, especially the bathrooms, were quite outdated. On this recent stay we were pleasantly surprised to see they completely upgraded the bathrooms. Absolutely spectacular! The rooms themselves also received a bit of...More

Thank TravelBuff24
Reviewed 14 November 2014

I must admit i was shocked at the quality of the beaches and grounds here. I admit it's my own fault though because just looking at the pictures should have clued me in. The beaches are tiny compared to other top caribbean resorts I' ve...More

9  Thank plev
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 17 November 2014

Dear Plev, Thank you for your feedback on our resort. It is wonderful to hear that you enjoyed the spacious rooms and our culinary offerings. I am sorry you did not enjoy either of our two beaches or geography of the hotel. We are situated...More

Reviewed 13 November 2014

The Ritz St. Thomas has all the makings of a great resort, but misses in the detail. The rooms are nice, clean, big, and updated. The views are spectacular, and the property is fabulous. The service needs some attention to detail. The only people at...More

4  Thank ejfifer
Reviewed 13 November 2014

This is a truly magic location for a hotel. Although St Thomas in the US Virgin Islands leaves a lot to be desired (it is better to leave there for the Bitter End or St Johns!), this hotel is one of the few very well...More

1  Thank Gaitcho
Reviewed 12 November 2014

There is nothing to be said about the grounds and views of this Ritz that hasn't already been stated. They are straight up fantastic. This is our second stay at the Ritz and we were not disappointed. The staff were very friendly, served chilled drinks...More

1  Thank Christian B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$671 - US$773 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$671 - US$773 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
3 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
3 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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