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The Ritz-Carlton, St. Thomas

1,084 reviews
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(87 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, St. Thomas
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Reviews (1,084)Write a Review
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647
254
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertyred hookgolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebreakfast sandwichesinfinity poolblue waterbottle of champagne
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851 - 855 of 1,055 reviews
Reviewed 4 January 2015

Marvelous hotel with plenty things to do. This hotel has great service, food, cleaning and location. It's very close to Redhook port which gives you easy access to St John (a very beautiful island worth to visit for a day). If I go back to...More

4  Thank lfsribeiro90
Reviewed 4 January 2015

Our family spent the last two weeks in December at the Ritz Carlton. It is definitely one of the nicest hotels we have stayed, and the staff is very friendly and accommodating. We really like the small beach, which is generally easy to find beach...More

2  Thank Lilyltran
Reviewed 31 December 2014

Stayed at the Ritz for 5 nights at the end of October and really enjoyed it. Tagged along while my husband was at a conference on property. The service was outstanding and really enjoyed the rum punch drinks they give you upon arrival. Our room...More

Thank ace4467
Reviewed 28 December 2014 via mobile

This Ritz is on one of the nicest beaches in the the Caribbean, not just St Thomas. One suggestion to the hotel would be to clean beach from seaweed in the mornings, which would make it perfect. Hotel service is super high, where everyone knows...More

6  Thank AHARON G
Reviewed 28 December 2014 via mobile

My family of 5 spent the past week at the Ritz Carlton in St Thomas. It was beyond our expectations. We have had the pleausure of staying at the Ritz Carlton in Kapalua last Christmas and had a wonderful time but this was far superior...More

6  Thank alimohamedml
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 21 January 2015

Dear Alimohamedmi, Thank you for your fantastic review of your recent stay at our resort. I agree that the service and attention to detail of our Ladies and Gentlemen is second to none, and I’m very proud to read that you enjoyed our team and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$695 - US$1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$695 - US$1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
3 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
3 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
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Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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